Process Associate - US Healthcare - Night Shift

As an ideal candidate for this role, you should have a minimum of 1+ years of experience in an international inbound process, coupled with exceptional communication skills in English, both verbal and written. It is preferred that candidates possess their own laptop/desktop and internet connection. Moreover, a high IQ and strong analytical skills are essential for success in this position. Key Responsibilities: - Handle inbound calls from international clients with professionalism and efficiency - Communicate effectively in English to address client queries and provide solutions - Utilize analytical skills to identify trends and make data-driven recommendations Qualification Required: - At least 1+ years of experience in an international inbound process - Excellent communication skills in English, both verbal and written - Own laptop/desktop and internet connection - High IQ and analytical skills In addition to the base salary, this full-time, permanent position offers benefits such as health insurance, leave encashment, paid sick time, paid time off, provident fund, and the flexibility to work from home. The work schedule for this role is Monday to Friday, with night shifts aligned to the US time zone. Performance bonuses and yearly bonuses are also part of the compensation package. Please note that the work location for this role is in person.,