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Process associate

Tata Consultancy Services Limited

2 - 7 years

5 - 7 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Email MS Suite Communication

Work Mode

On-site

Job Type

Full Time

Job Description

Associates with 3-6 years of experience to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network. Strong Communication skill in English will be a key part of the role.Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing. Negotiation skills will be focused on agreeing the best way forward for repayment of debts. A customer-friendly relationship-focused background would be usual. Ability to communicate in a professional manner. Efficient and effective daily client management & Managing cases in an effective and timely manner Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. Supporting the team with ad-hoc tasks as required.

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Process associate