Process Associate Order Management - Health Care (Voice)

Job Description

As Deivery Practitioner, you are responsibe for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, coaborative workpace, IBM provides an environment where you wi be chaenged and inspired every singe day. And if you reish the freedom to bring creative, thoughtfu soutions to the tabe, there's no imit to what you can accompish here. Responsibiities Shoud have heathcare domain basis knowedge Patient/Payor Authorization knowedge/experience wi be preferred Ensure cient Service Leve Agreements (SLA) and timeines are met. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Minimum 0-1-year work experience in heathcare domain Abiity to hande queries through cas and Emai foow-ups Wiingness to perform job roe in shifts as required Good Communication Skis with fuency Abiity to work under pressure situations Preferred technica and professiona experience Proficient in Microsoft Office appications Experience in handing queries via cas and emais is highy desired Foows procedures, comfortabe in adapting to transformation within business unit You ove coaborative environments that use agie methodoogies to encourage creative design thinking and find innovative ways to deveop with cutting edge marketing trends Ambitious individua who can work under their own direction towards agreed targets/goas. Abiity to manage change and be open to it good time management and an abiity to work under stress Proven interpersona skis whie contributing to team effort by accompishing reated resuts as needed