83 Dth Jobs

You will be responsible for the following tasks in this role: - Managing a team of Service FSEs, with a minimum of 15-20 members. - Handling SLA Management by ensuring timely closure of tickets related to both Proactive and Reactive Merchants" issues, especially those related to devices. - Managing Material Logistics from the Hub to FSE, including both Forward and Reverse Logistics. - Utilizing Upselling skills to enhance business opportunities. - Using analytical skills to manage data effectively. - Having a mindset oriented towards training and development. To qualify for this position, you should meet the following criteria: - Possess a strong background in service management. - Have experience in industries such as DTH, Broadband, Consumer Electronics, etc. - Demonstrate knowledge of the local market. - Exhibit a strong understanding of stock handling and inventory management.,

About The Role Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media, Data Analytics Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Business Process Architect, you will design business processes that align with organizational goals and functional requirements. Your typical day involves collaborating with various stakeholders to create process blueprints, establishing key performance indicators, and ensuring that all business and design requirements are met. You will also engage in quality management reviews and educate stakeholders to foster a comprehensive understanding of the designs, ultimately driving application requirements and metrics effectively. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Analyze existing business processes and identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media, Data Analytics.- Strong analytical skills to interpret data and derive actionable insights.- Experience in designing and implementing business process frameworks.- Ability to communicate complex concepts clearly to diverse audiences.- Familiarity with process modeling tools and methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Broadcasting Media.- This position is based at our Bengaluru office.- A Specific undergraduate qualifications ie engineering computer science is required. Qualification Specific undergraduate qualifications ie engineering computer science

Contact Person HR Bhanumathi Job Title: Customer Support Executive International Voice Process (Broadband Services) Location: Bangalore (Work from Office) Employment Type: Full-time About the Role We are looking for enthusiastic and customer-focused professionals to join our International Voice Process Broadband Services team. The ideal candidate should possess excellent verbal communication skills and be eager to deliver a seamless customer experience. Key Responsibilities Handle inbound and outbound calls from international customers regarding broadband services. Resolve customer queries, complaints, and technical issues with accuracy and efficiency. Provide product/service information clearly and confidently. Ensure high levels of customer satisfaction by maintaining professionalism and empathy. Document all interactions and escalate issues to relevant teams when required. Required Skills & Qualifications Excellent verbal communication skills in English. Prior experience in International Voice Process / Customer Support preferred (Freshers with strong communication skills can also apply). Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and customer-oriented approach. Flexible to work in night shifts / rotational shifts . Eligibility & Other Details Education: Any graduate / undergraduate can apply. Experience: 03 years in International Technical Voice Process (preferred). Work Mode: Work from Office. Location: Bangalore. Immediate Joiners preferred. Why Join Us? Opportunity to work with a leading broadband services brand. Attractive salary package with performance incentives. Growth and career development opportunities. Dynamic and collaborative work environment. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

1. Partner & Technician Management Shortlist, onboard, certify, and evaluate partners/technicians performance as per SOPs. Ensure availability and manage upgrades or terminations 2. Training & Development Conduct initial training, reskilling, upskilling, and periodic refresher programs. Deliver hands-on field training through OJTs 3. Performance Monitoring & Customer Support Track KPIs and performance metrics of partners and technicians. Take corrective actions based on evaluation outcomes. Guide and support in resolving escalated issues within TAT to ensure customer satisfaction. 4. Operational Compliance Conduct audits, inventory reconciliation, and FTTx device inspections. 5. Mobility Device Services Handle walk-in customer interactions, device repairs/swaps, CRM entries, and software upgrades. Train and support extended service points. 6. Field Readiness & Ad-hoc Activities Travel to touchpoints as required. Participate in special initiatives like complaint handling, out-calling, and coaching Jio Associates.

The job involves the installation, repair, troubleshooting, support, and training of VTS/electronic devices. The preferred candidate should hold an ITI or Diploma in electronics/mechanical/fitter and possess a minimum of 1-year prior experience in field service or a relevant job. Candidates must have experience in the installation, troubleshooting, and maintenance of electronic/electrical items such as DTH/Cellular Base Stations/Vehicle electronics or UPS/Inverter/Printer/Copier or AC/Water Purifier/Refrigeration drilling, etc. The role is based in Bhubaneswar as a Resident Engineer. Candidates must have a two-wheeler with a valid license and an Android mobile phone. Travel is required across all customers in Odisha and Jharkhand Region, and occasionally to other places like Kolkata/WB as per job requirements. The perks and benefits offered for this position include Provident Fund & ESIC, monthly incentives, petrol allowance, and performance bonus. This is a full-time, permanent job with day shift schedule. Applicants are required to have a bike and a valid driver's license. The ideal candidate should have at least 1 year of field service experience and be willing to travel 100% of the time. The work location is in person.,

1. Establish and maintain the upkeep of service centers 2. Liaison with store manager and sales team for service operations 3. Ensure customer satisfaction to avoid escalation of issues 4. Motivate and manage team of service centre and care centre personnel 5. Responsible and accountable for service deliverables 6. Mentor and counsel engineers whenever necessary 7. Control the flow of incoming calls for on-site support of services 8. Manage costs/expenses of service and care centre within given, guidelines 9. Ensure there is adequate amount of manpower to cater to all customer, calls 10. Providing necessary skills/training to the team members based on, needs and gaps 11. Ascertain care centre personnel are working in sync to support walk in customers 12. Encourage the team to enhance their performance levels by, identifying gaps and needs. Skills and Competencies 1. Familiarity with the territory 2. Knowledge of device repair operations 3. Knowledge of product and market 4. Team management skills 5. Problem Solving skills 6. Customer focus 7. Understanding of business training requirements

Field sales executives About Our Client: Our client is a prominent player in the rapidly evolving Internet Service Provider sector in India. With a strong commitment to delivering high-speed broadband services, the company has established a significant market presence and is continuously expanding its customer base. Designation: Field sales executives Experience: At least 1 year of Field Sales Experience (Any Industry) Qualification: Intermediate or Graduate Languages known: Telugu, Hindi, English Industry: Telecom/ISP/FMCG/Retail/Pharma/BFSI Working Days: Monday to Saturday 6 days/week- 9- 6((1st, 3rd and 5th Sats are working)) Locations: Hyderabad-Kompally, Suchitra, Medchal Job Description : Sell company products/services to targeted customers in the assigned area of the branch. Attend all enquiry calls within TAT. Generating Own leads by way of Door to Door activity & Through Cold calls in the assigned area. Submitting Daily call reports to the reporting manager. Generating sales from Low Utilized Elements within the assigned area to maximize Capacity utilization. Conducting weekly BTL activity through Kiosk activity / Leafleting / Brochure Distribution etc. About Hireginie: Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

Purpose of the Job Completing Sales target in the territory by strengthening the distribution network Deliverables (Maximum 5-6 key responsibilities) 1. Ensuring activities like ATL, BTL, Canopy, Roadshows. 2. Ensuring Primary and Secondary Sales. 3. Ensuring LAPU movement in the market 4. Managing transacting retailers by giving them incentives, redressing their grievances and increasing their number by converting non transacting retailers to non-transacting retailers 5. Training distributors, retailers, FOS etc. 6. Ensuring retailer expansion Major Challenges : 1. Monitoring Field On Sales 2. Coordination between Territory Managers of sales and service 3. Monitoring TAT of installation 4. Ensuring Quality of Service

Identify and pursue new business opportunities in the assigned territory Build and maintain a strong pipeline of potential customers Conduct sales presentations and product demonstrations Negotiate contracts and close deals

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Broadcasting Media, Data Analytics Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Business Process Architect, you will design business processes that align with organizational goals and functional requirements. Your typical day involves collaborating with various stakeholders to create process blueprints, establishing key performance indicators, and ensuring that all business and design requirements are met. You will also engage in quality management reviews and educate stakeholders to foster a comprehensive understanding of the designs, ultimately driving application requirements and metrics effectively. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Analyze existing business processes and identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media, Data Analytics.- Strong analytical skills to interpret data and derive actionable insights.- Experience in designing and implementing business process frameworks.- Ability to communicate complex concepts clearly to diverse audiences.- Familiarity with process modeling tools and methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Broadcasting Media.- This position is based at our Bengaluru office.- A Specific undergraduate qualifications ie engineering computer science is required. Qualification Specific undergraduate qualifications ie engineering computer science

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Broadcasting Media Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : MBA Summary :As a Business Process Architect, you will design business processes that align with functional requirements and key performance indicators. Your typical day involves collaborating with various stakeholders to create process blueprints, ensuring that all business and design requirements are met, and facilitating quality management reviews. You will also engage in educating stakeholders to foster a comprehensive understanding of the designs, thereby contributing to the overall efficiency and effectiveness of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Continuously assess and improve business processes to enhance operational efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience in process mapping and documentation techniques.- Ability to communicate complex ideas clearly to diverse audiences.- Familiarity with quality management principles and practices. Additional Information:- The candidate should have minimum 7.5 years of experience in Broadcasting Media.- This position is based at our Pune office.- An MBA is required. Qualification MBA

We are looking for a dynamic and result-driven Field Sales Executive to join our team, Required broadband industry. generating leads, acquiring new customers, and achieving sales targets by promoting broadband services in assigned territories. Required Candidate profile Conduct field visits to explain product offerings and convert leads into sales. Proven experience in field sales, broadband, telecom, DTH, or FMCG sales will be an added advantage.

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

The Playout Executive is responsible for the seamless execution of broadcast playout operations, ensuring high-quality transmission of live and recorded content. Ensure monitoring of channels. This role requires in depth knowledge on broadcast operations, which involves overseeing the playout systems, managing the Playout scheduling, automation management and troubleshooting capabilities of technical issues. The Playout Operator will also report of any on air incidents and technical problems and contribute to the continuous improvement of playout procedures. Key Responsibilities: Playout Operations: Operate and monitor playout systems to ensure accurate and timely transmission of contents On-Air. Manage Live broadcast streams, including switching between multiple sources, inserting commercials, fillers, promos and handling live sports feeds. Ensure all contents are correctly formatted, timed, and delivered according to broadcast standards and schedules. System Monitoring and Maintenance: Oversee the performance of playout equipment and systems, performing regular tech checks to ensure optimal operation. Troubleshoot and resolve technical issues related to playout systems, including video and audio quality problems. Coordinate with technical support and maintenance teams to address equipment malfunctions and upgrades. Scheduling and Automation: Monitor and adjust automated playout schedules as needed, ensuring adherence to programming guidelines and schedules. Update and maintain playout schedules, including playlist creation and content integration, Log changes and On -Air time management. Review and optimize automation processes to enhance efficiency and reliability. Quality Assurance: Perform quality checks on content before and during transmission to ensure compliance with broadcast standards. Implement and enforce quality control procedures to maintain the integrity of the broadcast signal. Emergency Response: Act as the first point of contact for resolving playout-related emergencies and provide quick and effective solutions. Develop and implement contingency plans for potential broadcast interruptions or failures. Reporting and Documentation: Maintain detailed logs of playout activities, including equipment performance and issue resolution. Prepare reports on operational performance and incidents for management review. Qualifications: Education: Bachelors degree in engineering, Broadcast Technology, Media Production, Graduation from a related field, or equivalent. Experience: Minimum of 1 - 5 years of experience in broadcast playout operations, with a proven track record of managing complex playout systems and live broadcasts. Technical Skills: Proficiency in playout automation systems, broadcast equipment, and software. Familiarity with video/audio codecs, signal flow, and broadcast standards. Problem-Solving: Strong troubleshooting skills and the ability to handle technical issues under pressure. Communication: Excellent verbal and written communication skills, with the ability to interact effectively with team members and other departments. Preferred Qualifications: Advanced certifications in broadcast technology or related fields. Experience with advanced playout systems and integrations. Knowledge of emerging technologies and trends in broadcasting. Working Conditions: The role may require working irregular hours, including nights, weekends, and holidays. The position is typically office-based, with some on-site responsibilities for equipment maintenance and emergency response.

Sr. Playout Executive is responsible for the seamless execution of broadcast playout operations, ensuring high-quality transmission of live and recorded content. This role requires in depth knowledge on broadcast operations, which involves overseeing the playout systems, managing the Playout scheduling, automation management and troubleshooting capabilities of technical issues. The Senior Playout Operator will also report of any on air incidents and technical problems and contribute to the continuous improvement of playout procedures. Sr. Playout Operator will be responsible for live switching and testing of feeds. Key Responsibilities: Playout Operations: Operate and monitor playout systems to ensure accurate and timely transmission of contents On-Air. Manage Live broadcast streams, including switching between multiple sources, inserting commercials, fillers, promos and handling live sports feeds. Ensure all contents are correctly formatted, timed, and delivered according to broadcast standards and schedules. System Monitoring and Maintenance: Oversee the performance of playout equipment and systems, performing regular tech checks to ensure optimal operation. Troubleshoot and resolve technical issues related to playout systems, including video and audio quality problems. Coordinate with technical support and maintenance teams to address equipment malfunctions and upgrades. Scheduling and Automation: Monitor and adjust automated playout schedules as needed, ensuring adherence to programming guidelines and schedules. Update and maintain playout schedules, including playlist creation and content integration, Log changes and On -Air time management. Review and optimize automation processes to enhance efficiency and reliability. Team Leadership and Training: Mentor and provide guidance to other playout operators, sharing expertise and best practices. Conduct training sessions and create documentation to support the development of team members. Collaborate with other departments to ensure cohesive operation and communication. Quality Assurance: Perform quality checks on content before and during transmission to ensure compliance with broadcast standards. Implement and enforce quality control procedures to maintain the integrity of the broadcast signal. Emergency Response: Act as the first point of contact for resolving playout-related emergencies and provide quick and effective solutions. Develop and implement contingency plans for potential broadcast interruptions or failures. Reporting and Documentation: Maintain detailed logs of playout activities, including equipment performance and issue resolution. Prepare reports on operational performance and incidents for management review. Qualifications: Education: Bachelors degree in engineering, Broadcast Technology, Media Production, Graduation from a related field, or equivalent. Experience: Minimum of 3 - 8 years of experience in broadcast playout operations, with a proven track record of managing complex playout systems and live sports broadcasts. Technical Skills: Proficiency in playout automation systems, broadcast equipment, and software. Familiarity with video/audio codecs, signal flow, and broadcast standards. Problem-Solving: Strong troubleshooting skills and the ability to handle technical issues under pressure. Communication: Excellent verbal and written communication skills, with the ability to interact effectively with team members and other departments. Preferred Qualifications: Advanced certifications in broadcast technology or related fields. Experience with advanced playout systems and integrations. Knowledge of emerging technologies and trends in broadcasting. Working Conditions: The role may require working irregular hours, including nights, weekends, and holidays. The position is typically office-based, with some on-site responsibilities for equipment maintenance and emergency response.

As a field sales intern at Accsus Management, you will have the opportunity to work closely with our dynamic sales and marketing team to drive business growth and revenue. Your role will be crucial in identifying new business opportunities, nurturing client relationships, and implementing strategies to expand our market presence. Selected Intern's Day-to-day Responsibilities Include. Conduct market research and analysis to identify potential leads and target markets. Assist in developing and implementing sales and marketing campaigns to promote our services. Collaborate with the sales team to generate leads, follow up on sales inquiries, and close deals. Support in creating presentations, proposals, and sales materials to pitch to clients. Maintain and update customer database and CRM system to track sales activities. Assist in organizing and attending networking events, conferences, and trade shows to expand business connections. Provide regular reports and updates on sales activities, performance metrics, and market trends to the management team. If you are a driven and ambitious individual with a passion for sales and marketing, this internship at Accsus Management will provide you with valuable hands-on experience and mentorship to kickstart your career in business development. Join us in our mission to drive success and growth for our company and clients. Apply now and be part of our innovative team!. About Company:Accsus Management is a rapidly growing sales and marketing organization that operates within the service industries. We represent major companies in banking, DTH, insurance, and more. Our goal is to expand our organization across India by establishing new units

Are you a passionate and motivated individual looking to gain valuable experience in business development and sales? Accsus Management is seeking a dynamic Business Development (Sales) intern to join our team. As an intern, you will have the opportunity to work closely with our experienced sales and marketing professionals to drive growth and generate leads for our company. Key Responsibilities Include. Conducting market research to identify potential clients and sales opportunities. Assisting in the development and implementation of sales strategies. Generating leads through various channels, including cold calling and email outreach. Collaborating with the marketing team to create targeted campaigns and materials. Building and maintaining relationships with clients and partners. Assisting in the preparation of sales presentations and proposals. Tracking and analyzing sales data to optimize performance and drive results. If you are a self-starter with excellent communication skills and a strong desire to learn and grow in the field of business development, we want to hear from you! Join us at Accsus Management and take the first step towards a successful career in sales. Apply now!. About Company:Accsus Management is a rapidly growing sales and marketing organization that operates within the service industries. We represent major companies in banking, DTH, insurance, and more. Our goal is to expand our organization across India by establishing new units

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with service management frameworks such as ITIL.- Ability to analyze complex problems and develop effective solutions.- Familiarity with vendor management and collaboration techniques. Additional Information:- The candidate should have minimum 5 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, your typical day involves resolving incidents and problems across various business system components to ensure operational stability. You will create and implement Requests for Change, updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams is essential for issue analysis and resolution, making your role pivotal in maintaining seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to enhance team knowledge.- Engage in continuous improvement initiatives to optimize processes and enhance service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with troubleshooting techniques for various media systems.- Familiarity with vendor management and collaboration practices.- Ability to analyze and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 2 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems across various business system components. Your day will involve collaborating with vendors, implementing Requests for Change, and updating knowledge base articles to enhance troubleshooting efforts. You will play a crucial role in ensuring operational stability and contributing to effective service management through your analytical skills and teamwork. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of operational procedures to enhance efficiency.- Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with troubleshooting techniques for various business systems.- Ability to create and maintain comprehensive documentation for knowledge sharing.- Familiarity with vendor management and collaboration for issue resolution. Additional Information:- The candidate should have minimum 3 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with service management frameworks such as ITIL.- Ability to analyze complex problems and develop effective solutions.- Familiarity with vendor management and collaboration techniques. Additional Information:- The candidate should have minimum 5 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Manage, supervise and provide technical advice on telecommunications systems. Receive feedback, identify users’ needs and requirements and mobilize existing technology to meet their criteria. Document plans, requests, activities and specifications. Required Candidate profile Hands on experience with all telecommunications systems including peripheral equipment (e.g.computer networks, optical fiber, on site controllers, data modems, terminals, etc). Perks and benefits Travel benefits. Paid sick leave. Gratuity.

Jio is actively looking to hire candidates for the position Area Service Incharge for Kochi & Thiruvananthapuram Key requirements are 1. Graduation and Diploma in Engineering stream. 2. Experience of 6-10 years in After sales service. Job Description Candidate is responsible for resource planning, recruitment and deployment. Partner lifecycle management Ensure onboarding quality and take accountability of service deliverables Ensure adequate manpower availability Monitor daily performance and motivate team and provide proper training Visit partners, markets as required Gather customer feedback and mentor and counsel manpower Motivate partners for timely targets Handle escalations and ensure satisfaction Coordinate with Sales, Service, Network, Finance teams Participate in various Business Activities as required Skill sets: Relationship management Delegation skills Team management Diversity management Problem Solving skills Experience in area/zone for DTH Industry / Device Operations Geography knowledge Domain knowledge of DTH / Cable / Telecom/ Devices Understanding of business training requirements

As an Installation Technician at this company, your primary responsibilities will include installation, shifting, reactivation, and speed/technology upgrades for Airtel broadband, DTH, and surveillance customers in the designated area. It is crucial to ensure timely installation while maintaining the quality of workmanship and installation. Adhering to processes and Standard Operating Procedures (SoP) is essential to provide a seamless installation experience for customers and meet productivity targets as per defined criteria. Your role will also involve continuously improving customer experience through Service to Sales (S2S) activities, which may include new sales, rental upgrades, technology migration, and Line of Business (LoB) products. Collaboration with all stakeholders is necessary to ensure smooth operations and improve conversion rates, turnaround times (TAT), and the overall quality of workmanship. Maintaining professional etiquette during customer visits and delivering Key Performance Indicators (KPIs) as per targets are key aspects of this role. This position offers a full-time and permanent job type, with benefits including health insurance, leave encashment, life insurance, paid sick time, paid time off, and Provident Fund. The work schedule is during the day shift, and the work location is remote. If you are looking to join a dynamic team and contribute to providing top-notch service to customers in the telecommunications sector, this role might be a great fit for you.,