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0.0 - 2.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
As a field sales intern at Accsus Management, you will have the opportunity to work closely with our dynamic sales and marketing team to drive business growth and revenue. Your role will be crucial in identifying new business opportunities, nurturing client relationships, and implementing strategies to expand our market presence. Selected Intern's Day-to-day Responsibilities Include. Conduct market research and analysis to identify potential leads and target markets. Assist in developing and implementing sales and marketing campaigns to promote our services. Collaborate with the sales team to generate leads, follow up on sales inquiries, and close deals. Support in creating presentations, proposals, and sales materials to pitch to clients. Maintain and update customer database and CRM system to track sales activities. Assist in organizing and attending networking events, conferences, and trade shows to expand business connections. Provide regular reports and updates on sales activities, performance metrics, and market trends to the management team. If you are a driven and ambitious individual with a passion for sales and marketing, this internship at Accsus Management will provide you with valuable hands-on experience and mentorship to kickstart your career in business development. Join us in our mission to drive success and growth for our company and clients. Apply now and be part of our innovative team!. About Company:Accsus Management is a rapidly growing sales and marketing organization that operates within the service industries. We represent major companies in banking, DTH, insurance, and more. Our goal is to expand our organization across India by establishing new units
Posted 3 days ago
0.0 - 2.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Are you a passionate and motivated individual looking to gain valuable experience in business development and sales? Accsus Management is seeking a dynamic Business Development (Sales) intern to join our team. As an intern, you will have the opportunity to work closely with our experienced sales and marketing professionals to drive growth and generate leads for our company. Key Responsibilities Include. Conducting market research to identify potential clients and sales opportunities. Assisting in the development and implementation of sales strategies. Generating leads through various channels, including cold calling and email outreach. Collaborating with the marketing team to create targeted campaigns and materials. Building and maintaining relationships with clients and partners. Assisting in the preparation of sales presentations and proposals. Tracking and analyzing sales data to optimize performance and drive results. If you are a self-starter with excellent communication skills and a strong desire to learn and grow in the field of business development, we want to hear from you! Join us at Accsus Management and take the first step towards a successful career in sales. Apply now!. About Company:Accsus Management is a rapidly growing sales and marketing organization that operates within the service industries. We represent major companies in banking, DTH, insurance, and more. Our goal is to expand our organization across India by establishing new units
Posted 3 days ago
1.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with service management frameworks such as ITIL.- Ability to analyze complex problems and develop effective solutions.- Familiarity with vendor management and collaboration techniques. Additional Information:- The candidate should have minimum 5 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
1.0 - 4.0 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, your typical day involves resolving incidents and problems across various business system components to ensure operational stability. You will create and implement Requests for Change, updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams is essential for issue analysis and resolution, making your role pivotal in maintaining seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to enhance team knowledge.- Engage in continuous improvement initiatives to optimize processes and enhance service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with troubleshooting techniques for various media systems.- Familiarity with vendor management and collaboration practices.- Ability to analyze and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 2 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
3.0 - 8.0 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems across various business system components. Your day will involve collaborating with vendors, implementing Requests for Change, and updating knowledge base articles to enhance troubleshooting efforts. You will play a crucial role in ensuring operational stability and contributing to effective service management through your analytical skills and teamwork. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of operational procedures to enhance efficiency.- Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with troubleshooting techniques for various business systems.- Ability to create and maintain comprehensive documentation for knowledge sharing.- Familiarity with vendor management and collaboration for issue resolution. Additional Information:- The candidate should have minimum 3 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
1.0 - 4.0 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : BasisMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with service management frameworks such as ITIL.- Ability to analyze complex problems and develop effective solutions.- Familiarity with vendor management and collaboration techniques. Additional Information:- The candidate should have minimum 5 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
0.0 - 5.0 years
4 - 9 Lacs
Hyderabad
Remote
Manage, supervise and provide technical advice on telecommunications systems. Receive feedback, identify users’ needs and requirements and mobilize existing technology to meet their criteria. Document plans, requests, activities and specifications. Required Candidate profile Hands on experience with all telecommunications systems including peripheral equipment (e.g.computer networks, optical fiber, on site controllers, data modems, terminals, etc). Perks and benefits Travel benefits. Paid sick leave. Gratuity.
Posted 4 days ago
6.0 - 10.0 years
8 - 10 Lacs
Kochi, Thiruvananthapuram
Work from Office
Jio is actively looking to hire candidates for the position Area Service Incharge for Kochi & Thiruvananthapuram Key requirements are 1. Graduation and Diploma in Engineering stream. 2. Experience of 6-10 years in After sales service. Job Description Candidate is responsible for resource planning, recruitment and deployment. Partner lifecycle management Ensure onboarding quality and take accountability of service deliverables Ensure adequate manpower availability Monitor daily performance and motivate team and provide proper training Visit partners, markets as required Gather customer feedback and mentor and counsel manpower Motivate partners for timely targets Handle escalations and ensure satisfaction Coordinate with Sales, Service, Network, Finance teams Participate in various Business Activities as required Skill sets: Relationship management Delegation skills Team management Diversity management Problem Solving skills Experience in area/zone for DTH Industry / Device Operations Geography knowledge Domain knowledge of DTH / Cable / Telecom/ Devices Understanding of business training requirements
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
bhubaneswar
On-site
As an Installation Technician at this company, your primary responsibilities will include installation, shifting, reactivation, and speed/technology upgrades for Airtel broadband, DTH, and surveillance customers in the designated area. It is crucial to ensure timely installation while maintaining the quality of workmanship and installation. Adhering to processes and Standard Operating Procedures (SoP) is essential to provide a seamless installation experience for customers and meet productivity targets as per defined criteria. Your role will also involve continuously improving customer experience through Service to Sales (S2S) activities, which may include new sales, rental upgrades, technology migration, and Line of Business (LoB) products. Collaboration with all stakeholders is necessary to ensure smooth operations and improve conversion rates, turnaround times (TAT), and the overall quality of workmanship. Maintaining professional etiquette during customer visits and delivering Key Performance Indicators (KPIs) as per targets are key aspects of this role. This position offers a full-time and permanent job type, with benefits including health insurance, leave encashment, life insurance, paid sick time, paid time off, and Provident Fund. The work schedule is during the day shift, and the work location is remote. If you are looking to join a dynamic team and contribute to providing top-notch service to customers in the telecommunications sector, this role might be a great fit for you.,
Posted 1 week ago
12.0 - 15.0 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, your typical day involves resolving incidents and problems that arise across various business system components, ensuring that operational stability is maintained. You will create and implement Requests for Change, while also updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams is essential, as you will assist in issue analysis and resolution, contributing to a seamless operational environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with service management frameworks such as ITIL.- Ability to analyze complex technical issues and provide effective solutions.- Familiarity with vendor management and collaboration techniques. Additional Information:- The candidate should have minimum 12 years of experience in Broadcasting Media.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions for junior professionals to enhance their understanding of operational processes.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong analytical skills to assess and resolve technical issues.- Experience in incident management and problem resolution.- Ability to create and maintain comprehensive documentation.- Familiarity with service management tools and methodologies. Additional Information:- The candidate should have minimum 15 years of experience in Broadcasting Media.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Noida
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with service management frameworks such as ITIL.- Ability to analyze complex problems and develop effective solutions.- Familiarity with vendor management and collaboration techniques. Additional Information:- The candidate should have minimum 5 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : basisMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with service management frameworks such as ITIL.- Ability to analyze complex problems and develop effective solutions.- Familiarity with vendor management and collaboration techniques. Additional Information:- The candidate should have minimum 5 years of experience in Broadcasting Media.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
12.0 - 15.0 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, your typical day involves resolving incidents and problems that arise across various business system components, ensuring that operational stability is maintained. You will create and implement Requests for Change, while also updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams is essential, as you will assist in issue analysis and resolution, contributing to a seamless operational environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong analytical skills to troubleshoot and resolve technical issues.- Experience with incident management and problem resolution processes.- Familiarity with service management tools and methodologies.- Ability to communicate effectively with technical and non-technical stakeholders. Additional Information:- The candidate should have minimum 12 years of experience in Broadcasting Media.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Noida
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where your primary focus will be on resolving incidents and problems across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Good To Have Skills: Experience with media asset management systems.- Strong understanding of incident management processes and tools.- Familiarity with service management frameworks such as ITIL.- Experience in troubleshooting and resolving technical issues in a media environment. Additional Information:- The candidate should have minimum 7.5 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where you will resolve incidents and problems across various business system components. Your typical day will involve ensuring operational stability, collaborating with vendors, and contributing to the creation and implementation of Requests for Change. You will also update knowledge base articles to enhance troubleshooting effectiveness, making a significant impact on the overall service management process. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency.- Engage in continuous learning to stay updated with industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong analytical skills to troubleshoot and resolve technical issues effectively.- Experience with incident management systems and service desk tools.- Ability to collaborate with cross-functional teams to enhance service delivery.- Familiarity with change management processes and best practices. Additional Information:- The candidate should have minimum 2 years of experience in Broadcasting Media.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : basisMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where your primary focus will be on resolving incidents and problems across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with service management frameworks such as ITIL.- Ability to analyze complex technical issues and provide effective solutions.- Familiarity with vendor management and collaboration techniques. Additional Information:- The candidate should have minimum 7.5 years of experience in Broadcasting Media.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Noida
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Broadcasting Media Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, your typical day involves resolving incidents and problems across various business system components to ensure operational stability. You will create and implement Requests for Change, updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams is essential for issue analysis and resolution, making your role pivotal in maintaining seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to enhance team knowledge.- Engage in continuous improvement initiatives to optimize processes and enhance service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong understanding of incident management processes and tools.- Experience with troubleshooting techniques for various media systems.- Familiarity with vendor management and collaboration practices.- Ability to analyze and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 2 years of experience in Broadcasting Media.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
11 - 15 Lacs
Pune
Work from Office
Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : MBA Summary :As a Business Process Architect, you will design business processes that align with functional requirements and key performance indicators. Your typical day involves collaborating with various stakeholders to create process blueprints, ensuring that all business and design requirements are met, and facilitating quality management reviews. You will also engage in educating stakeholders to foster a comprehensive understanding of the designs, thereby contributing to the overall efficiency and effectiveness of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Continuously assess and improve business processes to enhance operational efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience in process mapping and documentation techniques.- Ability to communicate complex ideas clearly to diverse audiences.- Familiarity with quality management principles and practices. Additional Information:- The candidate should have minimum 7.5 years of experience in Broadcasting Media.- This position is based at our Pune office.- An MBA is required. Qualification MBA
Posted 2 weeks ago
15.0 - 20.0 years
0 Lacs
uttar pradesh
On-site
The ideal candidate will be responsible for managing a team of 15-20 Field Service Engineers (FSEs) for efficient service delivery. You will be in charge of ensuring SLA management by resolving both proactive and reactive issues faced by merchants related to devices. Additionally, you will handle material management from the hub to FSE, including forward and reverse logistics. Your role will also involve utilizing upselling skills, being analytical, and managing data effectively. A trainer mindset is essential for this position. To qualify for this role, you should have a strong background in service management within industries such as DTH, Broadband, Consumer Electronics, etc. Local market knowledge and a deep understanding of stock handling and inventory management are also key criteria for this position.,
Posted 2 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Raipur
Work from Office
Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Posted 3 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Gadag, Raipur
Work from Office
Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Posted 1 month ago
2.0 - 5.0 years
3 - 7 Lacs
Ghaziabad, Faridabad
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Team QR & Sound Box is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data-driven technology. This team is responsible for growing the penetration of Paytm’s QR Code & Sound Box business in Indian merchants. Visibility Accountability through Extensive QR/Soundbox deployment. Grow Distribution and Market share in the assigned area of operations. Formulate and Launch the counter strategy for local initiatives taken up by the competition. Plan the market size, span and geographies by the team. Responsibilitie s 1. Team Management (Service FSEs) min 15-20. 2. SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues.(device related) 3. Material Management from Hub to FSE.(Fwd and Reverse Logistics). 4. Upselling Skill. 5. Analytical and Data Manager. 6. Trainer Mindset. Criteria 1. Strong service background 2. Industry- DTH/Broadband/Consumer Electronics etc. 3. Local market knowledge 4. Strong understanding of stock handling/ inventory management
Posted 1 month ago
3.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
As a Verification Engineer in Optical Systems, you will play a key role in validating and improving cutting-edge optical transport solutions. You will be responsible for designing and executing test strategies to ensure high reliability and performance. Your expertise in automation and troubleshooting will drive product excellence, while collaborating with architects and developers to enhance system functionality. We are looking for a skilled Verification Engineer with a passion for problem-solving and automation in optical networking. In this role, you will develop test plans, automate test cases, and perform regression testing on various network interfaces like Web UI and TL1. Your contribution will directly impact product quality and customer satisfaction by ensuring robust and error-free optical transport system. You have: Bachelors degree in electrical engineering or computer science with 4+ years of relevant experience. Familiarity with WDM optical transport systems, including OTN and packet transport. Experience in testing/Software automation context. Proficiency in test automation, CAS, Python and Jenkins. Good knowledge of Selenium-based automation tools and frameworks is a must. It would be nice if you had: Have academic background in communication and network systems. Skilled in reporting and using collaboration tools, like Jira. Knowledge of TL1 and Web based UI for network Elements. Develop and execute test plans to ensure high-quality optical system features. Identify, report, and collaborate with architects and developers to resolve software defects. Automate test cases to improve efficiency and reduce manual efforts. Perform regression testing across different configurations and network element (NE) interfaces like WebUI and TL1. Gain hands-on experience in troubleshooting complex optical networking issues. Work in a dynamic environment to enhance problem-solving and analytical skills. Collaborate with cross-functional teams to drive quality improvements. Stay updated with the latest trends in optical transport and automation technologies.
Posted 1 month ago
4.0 - 9.0 years
8 - 12 Lacs
Bengaluru
Work from Office
We are looking for a skilled Verification Engineer with a passion for problem-solving and automation in optical networking. In this role, you will develop test plans, automate test cases, and perform regression testing on various network interfaces like Web UI and TL1. Your contribution will directly impact product quality and customer satisfaction by ensuring robust and error-free optical transport system. You have: Bachelors degree in electrical engineering or computer science with 4+ years of relevant experience. Familiarity with WDM optical transport systems, including OTN and packet transport. Experience in testing/Software automation context. Proficiency in test automation, CAS, Python and Jenkins. Good knowledge of Selenium-based automation tools and frameworks is a must. It would be nice if you had: Have academic background in communication and network systems. Skilled in reporting and using collaboration tools, like Jira. Knowledge of TL1 and Web based UI for network Elements. Develop and execute test plans to ensure high-quality optical system features. Identify, report, and collaborate with architects and developers to resolve software defects. Automate test cases to improve efficiency and reduce manual efforts. Perform regression testing across different configurations and network element (NE) interfaces like WebUI and TL1. Gain hands-on experience in troubleshooting complex optical networking issues. Work in a dynamic environment to enhance problem-solving and analytical skills. Collaborate with cross-functional teams to drive quality improvements. Stay updated with the latest trends in optical transport and automation technologies.
Posted 1 month ago
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