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12.0 - 17.0 years
11 - 15 Lacs
Pune
Work from Office
Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : MBA Summary :As a Business Process Architect, you will design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Develop innovative business process models.- Conduct process assessments and identify improvement opportunities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong analytical skills for process design and optimization.- Experience in process mapping and documentation.- Knowledge of business process modeling tools.- Good To Have Skills: Experience in media production workflows. Additional Information:- The candidate should have a minimum of 12 years of experience in Broadcasting Media.- This position is based at our Pune office.- A MBA is required. Qualification MBA
Posted 4 days ago
0.0 - 4.0 years
2 - 2 Lacs
Moinabad
Work from Office
Responsibilities: Install, maintain & repair broadband networks using optical fiber technology. Provide exceptional customer service during on-site visits. Free meal Sales incentives Annual bonus
Posted 1 week ago
2.0 - 7.0 years
3 - 6 Lacs
Navsari, Surat
Work from Office
What you will do: Sales Strengthen the distribution and sales network by increasing the DTH Selling & activating outlets, effective coverage and transacting outlets. Ensure maximum availability of recharge so that existing customers are adequately serviced Effectively implement active relationship management programs & implement on the job training programs for Retailers and Field Sales Executives (FSE) Ensure brand visibility through organized merchandising activities Driving Gross & Net Adds for the territory assigned. Service Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met Manage the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes Ensure closure of Service Request loops & intervene and handle complaints in case of escalations Ensure maintenance of adequate inventory level of installation equipment for contingencies Upgrading customers to higher versions & plans. Organizational Responsibilities - Understand the market demographics and drive business strategy according to customer segments Effectively engage in partner appointment & partner management and control attrition & ROI Fostering the relationship with sales & service distributors in the assigned territory Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance What you need to have: Skills Analytical skills Gap identification, trend identification and problem-solving capability. Well Organized structured working, time management. Process orientation and product knowledge Consultation, facilitation, negotiation and selling skills Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Ensure timely resolutions of issues & appropriate management of escalations. Partner management skills Upselling skills Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH.
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
Chitradurga, Gadag
Work from Office
Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Key Responsibilities 1. Merchant Acquisition: Identify and acquire new merchants, especially those with dead stock, to upload their products on the online platform. 2. Product Uploading: Assist merchants in uploading their dead stock products on the platform, ensuring accurate product information and high-quality images. 3. Product Listing: Ensure that products are listed correctly, with relevant keywords, descriptions, and pricing. 4. Merchant Support: Provide ongoing support to merchants, addressing their queries and concerns related to product uploading and platform usage. 5. Sales Targets: Meet sales targets by convincing merchants to upload their dead stock products on the platform. Required Skills 1. Communication: Excellent communication and interpersonal skills to interact with merchants and understand their needs. 2. Sales: Strong sales skills to convince merchants to upload their products on the platform. 3. Technical: Basic technical skills to assist merchants with product uploading and platform usage. 4. Product Knowledge: Understanding of various product categories and their specific requirements. 5. Time Management: Ability to manage time effectively, meeting sales targets and supporting merchants. Goals and Objectives 1. Increase Merchant Base: Expand the merchant base by acquiring new merchants and encouraging them to upload their dead stock products. 2. Increase Product Listings: Increase the number of product listings on the platform, ensuring a wide range of products for customers. 3. Improve Merchant Satisfaction: Provide excellent support to merchants, ensuring they are satisfied with the platform and its services. Contact : 9346670395
Posted 3 weeks ago
1.0 - 6.0 years
1 - 6 Lacs
Ahmedabad
Work from Office
Job description Bharti Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 16 countries across South Asia and Africa. Airtel provides GSM, 3G, 4G LTE and VoLTE mobile services, fixed line broadband and voice services depending upon the country of operation. Airtel had also rolled out its VoLTE technology across seven telecom circles namely Mumbai, Maharashtra and Goa, Madhya Pradesh, Chhattisgarh, Gujarat, Andhra Pradesh & Telangana, Karnataka, Tamilnadu and Kolkata in India and should roll out the technology in rest circles by end of March 2018.[6] It is the largest mobile network operator in India and the third largest in the world with over 386 million subscribers. Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs
Posted 3 weeks ago
2 - 7 years
2 - 7 Lacs
Bengaluru
Work from Office
Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Posted 2 months ago
6 - 10 years
7 - 11 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
1.Having Authorized Service Partner Channel 2.Good Exposer 3.Knowledge about appoint & Onboard the ASP 4.knowledge of MIS /Reporting /PPT/Excel 5.Identify root cause & take appropriate action to increase the pickup quantity 6.lead generation from ASP
Posted 2 months ago
10 - 15 years
8 - 12 Lacs
Trichy, Chennai, Pondicherry
Work from Office
Greetings from Reliance Jio Infocomm Ltd JD of State Home Connect & Care Support Position: State Home Connect & Care Support Designation: Manager Job Description Overall Job Mandate: 1. The role would be responsible for supporting State Home connect & Care lead in implementation & execution of all Home Care related activities., 2. Ensure Customer satisfaction & minimize customer complaints, 3. Identification of working and setting up highest standards of service, offering as benchmark, Key Responsibilities. 1. Assist Home Connect & Care Lead in driving care operations, Execute Home Care processes and plans, 2. Service readiness for Home Care at JC/ JP, 3. Ensure customer satisfaction and on time service delivery: SR calls, (complaints), 4. Minimize customer complaints per sub by constantly improving, process/delivery, 5. Designing Process Audit Framework and Execution Guideline at last, mile level, 6. Execution of Quality Audits through third party QA Partner / Own, team as applicable, 7. Improving the skill set of field manpower to bring in Multi-skill set, based working culture, 8. Analyze the customer complaints for variances and initiating, corrective actions - product & services, 9. Establishment of the CAPABLE TEAM of field staff in order to generate, Customer Loyalty to our brand, by offering superior services in the life, cycle of customer engagement Skills and Competencies 1.Analytical & Problem Solving Skills, 2.Customer Centric Approach,3.Managerial Effectiveness Education Required: 1. BE/Btech,2. MBA - Preferred Experience Required: 7 - 10 years Salary Range: 1000000.00 To 1200000.00 INR
Posted 2 months ago
4 - 8 years
4 - 7 Lacs
Chennai
Work from Office
Role & responsibilities Job description Role & responsibilities. Job description 1. Strategy Implementation Maintain service level agreements while resolving customers service request. Identify opportunities for network rehabilitation within the assigned territory. Ensure compliance to quality and process standards defined for Airtel. Ensure safety standards and protocols are followed within the assigned territory. 2. Installation and Fault Repair Ensure resolution of service request as per defined timeline and service level agreement. Identify and analyse fault cases to minimise repeat or re-open cases. Responsible for Installation & Shifting performance across the job area and to drive defined KPI, whlie ensuring quality of installation & cost for installs Drive reduction in overall open service requests and repeat and reopen orders to meet KPI targets. Drive Serve to Sell through engineers. Manage escalation from internal/external customers related to the product. Coordinate with local cable operators (LCOs) to provide timely support to the customers. Coordinate with cross-functional teams to ensure faster installation and resolution. Understand the Airtel work app leveraged by the engineers and wiremen. Understand and resolve the challenges and issues faced by local cable operators (LCOs). 3. Reporting Leverage the Airtel work platform to monitor the performance of the associates in the service. Prepare documentation and report to showcase the productivity. Conduct audit of the productivity within the target date. 4. Process Optimization Identify ways to fasten the customer installation and fault repair process. Responsible for QOS parameters related to TRAI, Regulatory & statutory compliance for the circle/Cluster Carry out audit within target date and generate report 5. People Management Work closely with the team for seamless execution of the tasks. Coordination with cross functional teams CSD/NOC/O&M to provide faster resolutions
Posted 2 months ago
0 - 2 years
2 - 4 Lacs
Ahmedabad
Work from Office
Are you a passionate and motivated individual looking to gain valuable experience in business development and sales? Accsus Management is seeking a dynamic Business Development (Sales) intern to join our team. As an intern, you will have the opportunity to work closely with our experienced sales and marketing professionals to drive growth and generate leads for our company. Key Responsibilities Include. Conducting market research to identify potential clients and sales opportunities. Assisting in the development and implementation of sales strategies. Generating leads through various channels, including cold calling and email outreach. Collaborating with the marketing team to create targeted campaigns and materials. Building and maintaining relationships with clients and partners. Assisting in the preparation of sales presentations and proposals. Tracking and analyzing sales data to optimize performance and drive results. If you are a self-starter with excellent communication skills and a strong desire to learn and grow in the field of business development, we want to hear from you! Join us at Accsus Management and take the first step towards a successful career in sales. Apply now!. About Company:Accsus Management is a rapidly growing sales and marketing organization that operates within the service industries. We represent major companies in banking, DTH, insurance, and more. Our goal is to expand our organization across India by establishing new units
Posted 2 months ago
0 - 2 years
2 - 4 Lacs
Ahmedabad
Work from Office
As a field sales intern at Accsus Management, you will have the opportunity to work closely with our dynamic sales and marketing team to drive business growth and revenue. Your role will be crucial in identifying new business opportunities, nurturing client relationships, and implementing strategies to expand our market presence. Selected Intern's Day-to-day Responsibilities Include. Conduct market research and analysis to identify potential leads and target markets. Assist in developing and implementing sales and marketing campaigns to promote our services. Collaborate with the sales team to generate leads, follow up on sales inquiries, and close deals. Support in creating presentations, proposals, and sales materials to pitch to clients. Maintain and update customer database and CRM system to track sales activities. Assist in organizing and attending networking events, conferences, and trade shows to expand business connections. Provide regular reports and updates on sales activities, performance metrics, and market trends to the management team. If you are a driven and ambitious individual with a passion for sales and marketing, this internship at Accsus Management will provide you with valuable hands-on experience and mentorship to kickstart your career in business development. Join us in our mission to drive success and growth for our company and clients. Apply now and be part of our innovative team!. About Company:Accsus Management is a rapidly growing sales and marketing organization that operates within the service industries. We represent major companies in banking, DTH, insurance, and more. Our goal is to expand our organization across India by establishing new units
Posted 2 months ago
0 - 2 years
1 - 2 Lacs
Thiruvallur
Work from Office
Telecalling to potential enquiries and leads for DTH products Explain offers and product details clearly to customers Collect customer name and address for installation No monthly sales targets Fixed salary offered Required Candidate profile Candidate should have basic Microsoft Excel Knowledge.
Posted 2 months ago
3 - 6 years
2 - 3 Lacs
Coimbatore
Work from Office
1. Interact with customers on handset, other Mobility/Fixed devices related issues 2. Troubleshoot devices defects 3. Handle devices related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of devices. 6. Assemble / dismantle smartphones (unibody/duo body. 7. Repair handsets by changing screen, speaker, mic, camera etc. 8. Repair handsets by PCB swap, sub-PCBA/charging connecter replacement etc. 9. Deposit of cash collected through service. 10. Verify devices for exchange 11. Inspection of FTTx devices 12. Job role requires travel to various touch points as planned/as & when required. 13. Train/Support/Supervise extended service touch points at own stores and engage them in Device Service Delivery Skills 1. Customer focus 2. Good communication skills 3. Problem solving 4. Spares operations knowledge 5. Handset repairs knowledge of CRM systems Experience Required 3 -6 Years Education 10+2/ITI/Diploma/Certification in Device Care Location: Coimbatore - RS Puram Thanks & Regards, Sathish - TA 9080965976 sathish2,j@ril.com
Posted 3 months ago
0 - 4 years
3 - 4 Lacs
Dahod
Work from Office
At Reliance Industries Limited, we are committed to driving innovation, excellence, and sustainability across diverse industries. As one of India’s largest and most dynamic conglomerates, we offer exciting career opportunities for individuals who are passionate, forward-thinking, and ready to contribute to our vision of building a brighter tomorrow. We are looking for talented professionals to join our team and be a part of our journey toward shaping the future. Job Description 1. Interact with customers on handset, other Mobility/Fixed devices related issues 2. Troubleshoot devices’ defects 3. Handle devices’ related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of devices. 6. Assemble / dismantle smartphones (unibody/duo body. 7. Repair handsets by changing screen, speaker, mic, camera etc. 8. Repair handsets by PCB swap, sub-PCBA/charging connecter replacement etc. 9. Deposit of cash collected through service. 10. Verify devices for exchange 11. Inspection of FTTx devices 12. Job role requires travel to various touch points as planned/as & when required. 13. Train/Support/Supervise extended service touch points at own stores and engage them in Device Service Delivery 14. Adhoc responsibilities include mandatory participation in activities rolled out from time to time viz. attending to the complaint calls pertaining to SLP devices & related support systems at own sites & sites, Out-calling due for recharge base; coaching set of Jio Associates and enhancing their participation & productivity (sell-out & activation. Skills 1. Customer focus 2. Good communication skills 3. Problem solving 4. Spares operations knowledge 5. Handset repairs knowledge of CRM systems Experience Required 0 - Years Education 10+2/ITI/Diploma/Certification in Device Care Location : Dahod Thanks & Regards, Hitanshi Arora Talent Acquisition Team Reliance Industries Limited 9510439221 arora.hitanshi@ril.com
Posted 3 months ago
4 - 9 years
3 - 7 Lacs
Chennai, Pondicherry, Coimbatore
Work from Office
An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the Serve to Sell to enhance business for DTH. Key Deliverables • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes Skills Required • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Interested candidates send your resume to a_kokhila.r@airtel.com
Posted 3 months ago
1 - 6 years
1 - 4 Lacs
Delhi NCR, Manesar
Work from Office
Background/Experience in atleast one ( or both of the following) Android Testing Testing of Android applications, experience with writing manual and automated test cases for Android applications . Expertise with android tools like UI autimator, perfetto etc. for testing will be a plus Good understanding of DTH / IPTV platforms, DVB Standard, Middleware and Set-Top Box architecture - Software QC Testing for STB middleware and application - Have a proven background in testing & testing methodologies - Be familiar with video & audio encoding standards - Familiarity with Android , specifically ADB debugging and logcat log analysis - Issue reporting in Jira, re-creation and resolution - UAT execution for multiple DTH and convergence projects - Test Automation Scripting and experience in connected STB or DTV testing
Posted 3 months ago
4 - 9 years
3 - 6 Lacs
Hyderabad
Work from Office
Role & responsibilities. Job description 1. Strategy Implementation Maintain service level agreements while resolving customers service request. Identify opportunities for network rehabilitation within the assigned territory. Ensure compliance to quality and process standards defined for Airtel. Ensure safety standards and protocols are followed within the assigned territory. 2. Installation and Fault Repair Ensure resolution of service request as per defined timeline and service level agreement. Identify and analyse fault cases to minimise repeat or re-open cases. Responsible for Installation & Shifting performance across the job area and to drive defined KPI, whlie ensuring quality of installation & cost for installs Drive reduction in overall open service requests and repeat and reopen orders to meet KPI targets. Drive Serve to Sell through engineers. Manage escalation from internal/external customers related to the product. Coordinate with local cable operators (LCOs) to provide timely support to the customers. Coordinate with cross-functional teams to ensure faster installation and resolution. Understand the Airtel work app leveraged by the engineers and wiremen. Understand and resolve the challenges and issues faced by local cable operators (LCOs). 3. Reporting Leverage the Airtel work platform to monitor the performance of the associates in the service. Prepare documentation and report to showcase the productivity. Conduct audit of the productivity within the target date. 4. Process Optimization Identify ways to fasten the customer installation and fault repair process. Responsible for QOS parameters related to TRAI, Regulatory & statutory compliance for the circle/Cluster Carry out audit within target date and generate report 5. People Management Work closely with the team for seamless execution of the tasks. Coordination with cross functional teams CSD/NOC/O&M to provide faster resolutions
Posted 3 months ago
2 - 5 years
4 - 9 Lacs
Manesar
Work from Office
Engineer - IPTV: 1. Responsible for IPTV Network & system uptime, and musthave basic knowledge of IPTV network system 2. Having good knowledge ofMPEG compression (H.264/H.265), Audio compression (AAC, DD, DD+, Dolby ATMOS), DVB S/S2, SI/PSI tables, ASI/SDI, Encryption, simulcrypt and TransportStreams etc. 3. Operation andMaintenance of Connected Boxes 4. Strong verbal\ written communication skills and able tocoordinate with the TSM/ZSM and cross-functional departments. 5. Handling Customer complaints and database maintenance. MajorChallenges 6. Process adherence & uphold the compliance guidelines. 7. Achieve High spectral efficiency with best customerexperience. 8. Tracking Competitor Services for any change related tocustomer services. Functional: - Having basic knowledge of IPTVnetwork. - Good at MS office and other reporting tools. - Technical reports / Dashboards/ presentation creation and circulation toconcern team Behavioral: - Good Analytical and CommunicationSkills. - Build collaborative relationships.
Posted 1 month ago
1 - 6 years
2 - 4 Lacs
Ahmedabad
Work from Office
Multiple Positions in Retail Ecommerce & FMCG exploring selling opportunities to get maximum profitability Retail/Telecom/FMCG/Ecommerce/Food/OTC -Sales Required Candidate profile Any Sales Experience B2B B2C Horeca GT MT Retail/Telecom/FMCG/Ecommerce/Food/OTC -Sales Perks and benefits Best in Industry*
Posted 1 month ago
5 - 7 years
0 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job Title: Data Visualization Software Developer Engineer Location: Bangalore Experience:-5-7Years Job Description: Role Overview: We are looking for a skilled Data Visualization Software Developer Engineer with 6-8 years of experience in developing interactive dashboards and data-driven solutions using Looker and LookerML. The ideal candidate will have expertise in Google Cloud Platform (GCP) and BigQuery and a strong understanding of data visualization best practices. Experience in the media domain (OTT, DTH, Web) will be a plus. Key Responsibilities: Design, develop, and optimize interactive dashboards using Looker and LookerML. Work with BigQuery to create efficient data models and queries for visualization. Develop LookML models, explores, and derived tables to support business intelligence needs. Optimize dashboard performance by implementing best practices in data aggregation and visualization. Collaborate with data engineers, analysts, and business teams to understand requirements and translate them into actionable insights. Implement security and governance policies within Looker to ensure data integrity and controlled access. Leverage Google Cloud Platform (GCP) services to build scalable and reliable data solutions. Maintain documentation and provide training to stakeholders on using Looker dashboards effectively. Troubleshoot and resolve issues related to dashboard performance, data accuracy, and visualization constraints. Maintain and optimize existing Looker dashboards and reports to ensure continuity and alignment with business KPIs Understand, audit, and enhance existing LookerML models to ensure data integrity and performance Build new dashboards and data visualizations based on business requirements and stakeholder input Collaborate with data engineers to define and validate data pipelines required for dashboard development and ensure the timely availability of clean, structured data Document existing and new Looker assets and processes to support knowledge transfer, scalability, and maintenance Support the transition/handover process by acquiring detailed knowledge of legacy implementations and ensuring a smooth takeover Required Skills & Experience: 6-8 years of experience in data visualization and business intelligence using Looker and LookerML. Strong proficiency in writing and optimizing SQL queries, especially for BigQuery. Experience in Google Cloud Platform (GCP), particularly with BigQuery and related data services. Solid understanding of data modeling, ETL processes, and database structures. Familiarity with data governance, security, and access controls in Looker. Strong analytical skills and the ability to translate business requirements into technical solutions. Excellent communication and collaboration skills. Expertise in Looker and Looker, including Explore creation, Views, and derived tables Strong SQL skills for data exploration, transformation, and validation Experience in BI solution lifecycle management (build, test, deploy, maintain) Excellent documentation and stakeholder communication skills for handovers and ongoing alignment Strong data visualization and storytelling abilities, focusing on user-centric design and clarity Preferred Qualifications: Experience working in the media industry (OTT, DTH, Web) and handling large-scale media datasets. Knowledge of other BI tools like Tableau, Power BI, or Data Studio is a plus. Experience with Python or scripting languages for automation and data processing. Understanding of machine learning or predictive analytics is an advantage.
Posted 1 month ago
2 - 7 years
2 - 7 Lacs
Bidar, Hubli
Work from Office
Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353
Posted 1 month ago
3 - 6 years
7 - 17 Lacs
Bengaluru
Work from Office
ML/AL Gen AI Expert - Vertex AI on Google Cloud and MLOps . • GenAI tools & APIs with PaLM, Gemini, LLM ,Vertex Ai • Python Scripting scikit-learn, TensorFlow, PyTorch, LangChain. • GCP services •media domain (OTT, DTH, Web)
Posted 1 month ago
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