Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Associate, Commercial Lending
The objectives of this Genpact operations unit must tie into the overall aims of the bank. The group aims to provide a high standard of service for the bank and therefore its end clients in Australia. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, can do” attitude. The candidate must also be willing to work flexible and varied shifts through the year and must react positively, patiently and effectively to calls seeking clarifications, have a customer centric approach in problem solving.
Responsibilities
- Candidate should be open to working on weekends
- Candidate should be ready to stretch beyond shift hours to complete the volumes (Same day TAT driven process)
- Typing speed should be 30 WMP without errors
- Candidate should not have any long leave planned for the next 6- 8 months
- Basic Knowledge of banking, mutual fund, shares
- Basic Communication Skills (Writing Emails)
- Relevant work experience
Qualifications we seek in you!
Minimum Qualifications
- B.com
- Should be willing to work overtime and work on weekends
- Work well in the current frame of things & have the ability to escalate when required
- To be quick and detailed in interpreting the request of the customer
- Good Communication skills required
- To be able to work well on Commercial & Equipment Finance requests sent by the channel
Preferred qualifications
- Should have a customer focused approach & should be able to resolve issues.
- Relationship management ability with internal customers
- Quick Learner, Energetic & Self Starter
Why join Genpact?
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
