Process Associate - Dental Billing (EV Specialist)

As a Process Associate in the Dental Billing department at QODORO, your role will involve collaborating with a diverse Medical and Dental Billing team to deliver accurate and high-quality billing services to clients during the US shift. You are expected to have a sound understanding of Dental Billing and Eligibility Verification processes. Key Responsibilities: - Verify dental and medical insurance eligibility for patients. - Handle billing inquiries and maintain effective communication with patients and insurance providers. - Ensure timely and accurate processing of dental and medical claims. - Maintain thorough documentation in client software to establish a clear audit trail. - Manage denials and follow up for prompt claim resolution. - Demonstrate proficiency in Revenue Cycle Management (RCM) concepts. - Deliver exceptional customer service and communication throughout all interactions. - Familiarity with Healthcare terminology, ICD/CPT codes is advantageous. Required Skills and Qualifications: - Fluent in English with excellent verbal communication skills. - Prior experience in Eligibility Verification is essential. - Understanding of Dental Billing and Revenue Cycle Management processes. - Strong interpersonal skills with a commitment to providing outstanding customer service. - Willingness to work night shifts during US hours. - BDS Qualification will be considered a bonus. At QODORO, we offer the following perks and benefits: - Fixed Night shift| 5 Days Working - Employee Rewards based on performance - Monthly company-sponsored dinner - Petrol Allowance - Paid leave benefits, including leave encashment - Paternity and Maternity Leave Benefits - Signing Bonus upon Completion of Probation Why QODORO Join us at QODORO, where we foster a fun, creative, and supportive work culture that nurtures innovation and collaboration. Become a part of a team that values growth, learning, and shared success. Equal Opportunity Statement: QODORO is an equal opportunity employer. Interested candidates can send their resumes to hr@qodoro.com or contact us at 9909291777.,