Principal Lead - DevOps Engineer

The Sr Tech Lead is a technical expert responsible for ensuring high availability of a suite of applications in the production environment. You will participate/lead technical discussions and prioritize work streams during the service restoration process. You will lead root cause analysis, assess potential solutions and work with application and Infrastructure technology subject matter experts to introduce permanent fixes in the production environment. You will review and interrogate changes being introduced into the production environment to assess potential risk to the applications. This position suits a person who is a self-starter, thinks outside the box and enjoys coming up with innovative solutions to solve business and technology issues.
The Sr Tech Lead will be a key member of the of Advice Wealth Management applications team, a dedicated team of highly skilled technical resources supporting the Advice Wealth Management business on a 24x7 basis. The position provides an unparalleled opportunity to become a valuable member of our global technology team supporting a very dynamic and rapidly growing global Asset management business. You will be part of an inclusive, collaborative culture that rewards individuals for their contributions. You will work with a group of talented people who share a passion for high quality work that is in the best interest of our clients. This position will provide you with opportunities to make your mark within the team. If you are driven to succeed and prepared to meet the ever-changing needs of the financial services industry, you are ready for a career at Ameriprise.

Role Overview

We are seeking a seasoned DevOps Tech Lead to spearhead cloud infrastructure initiatives and lead a team of DevOps engineers. This role demands a strong technical foundation in cloud platforms, automation, and CI/CD practices, along with proven leadership capabilities to drive team performance and cross-functional collaboration.

Key Responsibilities

• Lead and mentor a team of DevOps engineers, fostering a collaborative and high-performance culture.
• Architect, implement, and maintain scalable, secure, and cost-efficient cloud infrastructure (AWS Primary).
• Design and manage CI/CD pipelines and Infrastructure as Code (IaC) using tools like Jenkins, Terraform, and Ansible.
• Ensure adherence to security best practices and compliance standards across all environments.
• Collaborate with cross-functional teams to align DevOps strategies with business goals.
• Drive continuous improvement in deployment processes, monitoring, and incident response.
• Handle technical escalations and provide guidance on complex issues.

Key Performance Indicators (KPIs)

• Deployment Frequency: Number of successful production deployments per sprint/month.
• Change Failure Rate: Percentage of deployments causing failures in production.
• Mean Time to Recovery (MTTR): Average time taken to restore service after an incident.
• Infrastructure Cost Optimization: Reduction in cloud spend through automation and resource management.
• CI/CD Pipeline Efficiency: Time taken from code commit to production deployment.
• Automation Coverage: Percentage of infrastructure and operational tasks automated.
• Team Productivity: Velocity of DevOps team measured via sprint goals and deliverables.
• Security Compliance: Number of passed audits and adherence to security policies.
• Incident Response Time: Time taken to detect, respond, and resolve critical incidents.
• Stakeholder Satisfaction: Feedback scores from internal teams and business units.

Essential Technical Skills

• Proven hands-on experience with AWS Cloud, Amazon EKS, and Unix/Linux environments.
• Strong proficiency in CI/CD pipelines using Jenkins, with integration across tools like Artifactory and Bitbucket.
• Skilled in managing and automating infrastructure using Podman for containerization and Kubernetes for orchestration.
• Practical knowledge of DevOps workflows supported by Jira for issue tracking and Confluence for documentation and collaboration.
• Experience in scripting with Python or similar languages to streamline automation and operational tasks.
• Solid understanding of cloud networking, storage solutions, and server lifecycle management.
• Demonstrated ability to deliver end-to-end DevOps solutions in global enterprise environments, ensuring scalability, reliability, and performance.

Professional Experience & Qualifications

• Minimum 10 + years of IT experience in DevOps/SRE roles.
• Bachelor s degree in Engineering, Computer Science, or IT; advanced degrees preferred.
• Industry certifications in Cloud Architecture or Development (Preferred: AWS).
• Strong grasp of SDLC, change management.

Leadership & Communication Skills

• Demonstrated ability to lead and coach technical teams.
• Strong customer focus and service orientation.
• Excellent verbal and written communication skills, with the ability to present technical concepts to diverse audiences.
• Effective time management, decision-making, and problem-solving skills.
• Ability to work cross-functionally and adapt to evolving business needs.

Soft Skills

• Proactive in staying updated with the latest cloud and DevOps trends.
• Strong interpersonal skills and a collaborative mindset.
• Willingness to go beyond the defined role to support team and organizational goals.
• Whatever is needed attitude with a focus on ownership and accountability.

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full time(2:00p-10:30p)AWMPO AWMP&S Presidents OfficeTechnology