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On-site
Full Time
The Product senior Analyst provides functional and technical expertise on the Atlas ECC, Ariba, LIMS, Nexus, PPM Project Portfolio Management, Veritas - Oracle, Data Lake, SAP ECC, Azure Digital Twin , .NET , JAVA as in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles.
This position will always search for better and quicker delivery value back to our customers, based on Agile and DevOps ways of working and mindsets.
This role will be part of the Global Applications Service Delivery team based in various hub sites.
Experience on Business process knowledge on Supply Chain Inbound and Quality areas. Deep functional and technical knowledge on MM, PP, PM areas (SAP ECC) and Plan to Fulfill (P2F) (S4 Hana) area. Deep functional and technical knowledge on SAP BTP (Business Technology Platform). Experience on Service Management of 3rd part (ITIL delivery, Waterfall PMI projects and Agile projects). Experience with DEVOPS Tools (ADO, Jira, Confluence). Experience on financial and budget management of projects and small enhancements deliveries. Close relationship with the business users is a must. (I035).
Experience on Business process knowledge on Supply Chain Inbound and Quality areas. Deep functional and technical knowledge on PP, MM, QM areas (SAP ECC) and Plan to Fulfill and Source to Pay (P2F and S2P) (S4 Hana) areas. Deep functional and technical knowledge on SAP BTP (Business Technology Platform). Experience on Service Management of 3rd part (ITIL delivery, Waterfall PMI projects and Agile projects). Experience with DEVOPS Tools (ADO, Jira, Confluence). Experience on financial and budget management of projects and small enhancements deliveries. Close relationship with the business users is a must. (I036).
Responsibilities:
Manage the demand with the business (CIPs, projects, major incidents, special requests), including address Escalation of incidents/requests/problems/demands from business
Involvement on transformational programs/projects to provide functional and technical expertise, collaborating with since the design until go live of products, including Service Introduction role when needed
Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc)
Development management with 3Rd Party vendors based on role model development excellence, with overall accountability on metrics for development
Strong collaboration with business to translate business functional requirements into actual practical and working IT solution specifications and assuring high level of satisfaction from the customers
Manage and execute technical design, development and configuration activities for products and services on Atlas ECC, Ariba, LIMS, Nexus, PPM Project Portfolio Management, Veritas - Oracle, Data Lake, SAP ECC, Azure Digital Twin ,.NET , JAVA.
Identify and develop automation opportunities across the business processes and internal processes
Identify, propose and develop improvements for product and services as part of Problem Management process
Document solutions developed according to the defined rules in place, to assure global supportability
Participate and collaborate on a Community of Practices related to his functional and technical areas
Assist with change management activities, including releases and production slots.
Hands on and can do attitude
Work as part of a High performance team to delivery end to end all demands from the customers and business
Proactive mindset to propose and seek opportunities of improvement internally and for the business
Agile and DevOps mindset
Great teamwork
Minimum Qualifications / Skills
Bachelor or higher degree in Computer Science or Information Systems required.
Knowledge/Experience in IT Background
Good communication, especially in English and interpersonal skills
Strong analytical and problem solving skills
Ability to work effectively in a flexible and changing environment, manages multiple activities and priorities, and work well under pressure
Strong Atlas ECC, Ariba, LIMS, Nexus, PPM Project Portfolio Management, Veritas - Oracle, Data Lake, SAP ECC, Azure Digital Twin ,.NET , JAVA, preferred on FMCG (Fast Moving Consumer Goods) industry. Experience on Business areas will be a plus.
Understanding of the business operations processes
Preferred Atlas ECC, Ariba, LIMS, Nexus, PPM Project Portfolio Management, Veritas - Oracle, Data Lake, SAP ECC, Azure Digital Twin ,.NET , JAVA experience or same functionality products and services, as service, development or projects.
ITIL, PMI, Agile, DevOps, Scrum certifications will be a plus
Proven leadership and influencing experience with key stakeholders
Language: Fluent in English.
Preferred Qualifications/ Skills
Possess good verbal and written communication skills.
Outstanding analytical skills, ability to apply expertise to drive complex, technical, and highly commercial solutions.
Excellent customer facing skills that include conducting compelling technical briefings & demonstrations including issues, status reports and resolving impediments.
Zero distancetocustomer
Dealingwithambiguity
Directingothers
Command skills
Conflict Management
Problem Solve
Innovation management
ManagingandMeasureWork
Role model agile behaviors & methods with customers and peers
Stakeholders Relationship Management
Supplier Relationship Management .
Why join Genpact 
. Lead AI-first transformation - Build and scale AI solutions that redefine industries 
. Make an impact - Drive change for global enterprises and solve business challenges that matter 
. Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build 
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let's build tomorrow together. 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
 
                Genpact
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