Responsible for achieving the revenue goals by actively up-selling each business opportunity to maximize revenue. Develop and implement new sales strategies, tactics and action plans for revenue generation and customer lead generation for both the restaurant and catering brand. Implement the brand service strategy and applicable brand initiatives in all aspects of the sales process and drive customer loyalty by delivering service excellence throughout each customer experience. Meet and exceed personal sales/ revenue goals monthly, quarterly and annually. Planning and coordinating all events while assuring the highest and excellent level of quality of service. Generating revenue, establishing new accounts and ensuring repeat business while keeping quality consistently high. Prepare creative menu proposals in coordination with General Manager-Operations and brand chef within the allowed limit of food cost, labour cost and kitchen facilities; and ensure inventories and item availability. Quote and negotiate prices within established parameters with potential and existing clients. Develop lead sources through prospecting, referrals, trace files and cold calls.
You will be responsible for driving restaurant revenue by implementing strategic sales initiatives as a Sales Executive / Manager. Your key tasks will include developing strong relationships with both B2B and B2C clients, discovering new business prospects, overseeing client accounts, and working closely on marketing campaigns. The ideal candidate should possess a background in hospitality sales, exceptional communication abilities, and a genuine enthusiasm for delivering top-notch customer service within the F&B sector. This position has openings in Pune and Chennai, with a total of 3 vacancies available.,
Sales & Lead Generation – Develop new business through corporate tie-ups, community outreach, and local networking to drive dine-in, private dining, and event bookings. Client Relationship Management – Build and maintain strong relationships with corporate clients, event planners, and premium customer segments to ensure repeat business. Event & Private Dining Sales – Promote and sell private dining rooms, chef’s table experiences, and festive menus while coordinating with operations for flawless execution. Local Market Development – Target premium residential areas, IT parks, and high-potential neighborhoods in Pune to increase brand visibility and customer base. Reporting & Targets – Maintain CRM records, track leads, forecast sales, and achieve monthly and quarterly revenue goals in line with the restaurant’s fine-dining standards.
Achieve corporate sales targets through active business development, lead generation, and upselling. Drive synergy sales by cross-promoting banquet/event facilities to restaurant clientele Develop and implement sales strategies tailored for high-value events, premium clientele, and niche markets. Build and maintain strong relationships with corporate networks and decision-makers. Conduct professional client meetings and detailed site inspections to showcase facilities and services. Maintain a strong repeat client base through personalized service and consistent follow-ups. Collaborate with operations, culinary, and service teams to design customized event experiences aligned to premium brand positioning. Create innovative and cost-effective menu proposals in coordination with the Brand Chef and GM-Operations. Oversee seamless event execution while acting as the primary client liaison on the event day. Work closely with the marketing team to develop and execute digital campaigns, social media strategies, and influencer collaborations targeting luxury and corporate segments. Negotiate rates, terms, and contracts within approved parameters to ensure profitability. Ensure timely processing of contracts, deposits, and cancellations in collaboration with the Finance department. Track, maintain, and update sales pipelines and client records in the CRM system. Prepare accurate and detailed weekly, monthly, quarterly, and annual sales performance reports. Represent the brand at relevant networking events, exhibitions, and industry forums to strengthen market presence.
Develop and implement e-commerce strategy to meet sales and profitability targets. Identify emerging online food ordering trends and growth opportunities. Manage and optimize menu/product listings, pricing, and promotions across Swiggy, Zomato, etc. Ensure brand consistency with accurate, appealing, and optimized online presence. Build and maintain strong relationships with aggregator platforms and vendors. Plan and execute digital marketing campaigns, influencer tie-ups, and seasonal promotions. Track ROI of campaigns and refine strategies for maximum effectiveness. Implement customer feedback systems and analyse service gaps via internal apps and telephony platforms. Oversee grievance redressal and concierge services for reservations and service recovery. Strengthen CRM data collection and generate monthly analytical insights. Use CRM segmentation to drive loyalty programs and retention campaigns. Develop brand-specific audit checklists and conduct quarterly mystery audits. Mentor and manage e-commerce associates; collaborate with operations, culinary, finance, and service teams. Analyse sales, customer feedback, and campaign performance; track KPIs like revenue, conversion, and ratings. Prepare and present regular performance reports to senior management
Energetic and proactive in guest relations Skilled in PR and relationship management with government officials, local authorities, and neighbours Strong in coordination and follow-ups with the marketing team Capable of driving business growth and staff engagement Supervise daily operations across the outlets. Ensure consistent adherence to brand standards for food quality, service, hygiene, and ambiance. Conduct regular site visits, audits, and operational reviews. Recruit, train, and manage restaurant managers and senior staff. Monitor staff performance, conduct evaluations, and promote team development. Ensure proper staffing levels and schedule optimization across outlets. Drive exceptional guest service and address escalated customer issues effectively. Track and achieve revenue targets for each location and the overall portfolio. Analyse P&L statements and implement cost-control measures. Lead local marketing, promotions, and upselling initiatives to boost sales. Oversee inventory, supply chain coordination, and vendor relationships. Standardize procurement processes and minimize wastage/pilferage. Ensure compliance with food safety, labour laws, and health regulations. Maintain all operational documentation, licenses, and safety certifications. Generate and submit regular reports on sales, customer feedback, and staff performance. Collaborate with senior management on strategic planning and business development. Support new outlet openings, staff on boarding, and operational setup.
As an E-commerce Manager, your primary responsibility will be to develop and implement an e-commerce strategy to achieve sales and profitability targets. You will be required to identify emerging trends in online food ordering and capitalize on growth opportunities. Your role will involve managing and optimizing menu/product listings, pricing, and promotions across various platforms such as Swiggy and Zomato. It will be essential to ensure brand consistency by maintaining accurate, appealing, and optimized online presence. Building and maintaining strong relationships with aggregator platforms and vendors will be a key aspect of your job. You will also be responsible for planning and executing digital marketing campaigns, influencer tie-ups, and seasonal promotions. Tracking the ROI of campaigns and refining strategies for maximum effectiveness will be crucial. Implementing customer feedback systems and analyzing service gaps through internal apps and telephony platforms will be part of your duties. You will oversee grievance redressal and concierge services for reservations and service recovery. Furthermore, you will need to strengthen CRM data collection and generate monthly analytical insights. Utilizing CRM segmentation to drive loyalty programs and retention campaigns will also be a focus area. Developing brand-specific audit checklists and conducting quarterly mystery audits will be essential to maintain quality standards. As a manager, you will mentor and lead e-commerce associates, collaborating with operations, culinary, finance, and service teams. Analyzing sales, customer feedback, and campaign performance to track KPIs like revenue, conversion, and ratings will be part of your regular tasks. You will also be required to prepare and present performance reports to senior management on a regular basis.,
As a Sales & Lead Generation professional, your primary responsibility will be to develop new business opportunities through corporate tie-ups, community outreach, and local networking. You will focus on driving dine-in, private dining, and event bookings to enhance the restaurant's revenue streams. Client Relationship Management will be a key aspect of your role, where you will be required to build and nurture strong relationships with corporate clients, event planners, and premium customer segments. By ensuring exceptional service and personalized attention, you will aim to secure repeat business and foster long-term partnerships. In the domain of Event & Private Dining Sales, you will be tasked with promoting and selling private dining rooms, chef's table experiences, and festive menus. Collaboration with the operations team will be essential to guarantee flawless execution and deliver memorable dining experiences to our discerning clientele. Local Market Development is a critical area where you will concentrate on targeting premium residential areas, IT parks, and high-potential neighborhoods in Pune. Your objective will be to enhance brand visibility and expand the customer base by strategically positioning the restaurant within these key locales. To measure your performance and progress, you will be responsible for maintaining CRM records, tracking leads, forecasting sales, and achieving monthly and quarterly revenue targets. These objectives will align with the restaurant's fine-dining standards, ensuring excellence in every aspect of our sales and marketing efforts.,