Pre and Post Shipment Documentation

Job Requirements:

Pre-shipment Documentation

Knowledge of Export Documentation:

• Familiarity with documents like the commercial invoice, packing list, bill of lading, certificate of origin, export license, and shipping instructions.
• Understand specific country requirements for export documentation.

Customs Compliance:

• Ensure compliance with international trade laws, tariffs, and restrictions.
• Experience working with customs declarations to avoid any delays.

Shipping Coordination:

• Arrange for the appropriate transportation (air, sea, land).
• Work closely with logistics providers, freight forwarders, and customs brokers.

Communication Skills:

• Coordination with vendors, suppliers, and clients to ensure all documentation is accurate and timely.
• Responding to queries from customs, transport companies, or clients about documentation or shipment details.

Attention to Detail:

• Thorough verification of all documents to ensure accuracy and consistency.
• Proper handling of any discrepancies, ensuring that all documents comply with shipment requirements.

Technical Skills:

• Proficiency in Microsoft Excel, shipping software (e.g., SAP, CargoWise), and knowledge of any industry-specific tools or platforms.
• Familiarity with online platforms or tools for customs clearance, invoicing, and tracking.

Problem-solving:

• Ability to resolve issues related to documentation discrepancies, shipping delays, or customs clearance challenges.

Post-shipment Documentation

Knowledge of Import/Export Procedures

• Understanding the import side of the documentation process, including the need for customs declarations and import duties.
• Experience with invoice reconciliation and ensuring that payment for shipped goods is processed correctly.

Tracking and Monitoring:

• Follow up on shipments to ensure they arrive at their destination on time.
• Monitor shipments using tracking numbers and resolve issues such as delays or lost items.

Post-shipment Documentation Review:

• Handling the proof of delivery (POD), receipt confirmations, and any documents related to claims or disputes (e.g., damaged goods).
• Collect and verify documents like the airway bill, bill of lading, and delivery receipt.

Dispute Resolution:

• Addressing any issues with damaged goods, incorrect shipments, or non-compliance with contract terms.
• Working with clients and vendors to resolve discrepancies or claims related to post-shipment.

Financial Reconciliation:

• Ensure that the invoice is paid and that the letter of credit or other payment methods are processed smoothly.
• Ensuring the accuracy of final shipping costs, including any adjustments related to freight or taxes.

Customer Service and Communication:

• Provide updates to customers on the status of shipments.
• Offer clear communication regarding any delays or issues with delivery.

Recordkeeping and Documentation Storage:

• Properly storing all post-shipment documentation for future reference or audits.
• Ensure all paperwork is filed according to the company’s document retention policy.

Analytical and Reporting Skills:

• Ability to analyze shipping performance, delivery times, and any recurring issues.
• Provide detailed reports on shipments, issues, and resolutions.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Chromepet, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Export and Import documentation: 3 years (Required)

Language:

• Fluent English (Required)

Location:

• Chromepet, Chennai, Tamil Nadu (Required)

Work Location: In person