PPK - Knowledge Associate

ABOUT US

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 59 offices in 37 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development and the environment. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

WHO YOU’LL WORK WITH:

You’ll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team that support a range of industry and capability practice areas.The global PPK group is a key function, which helps to identify, create, and leverage “best of Bain” content, expertise, and also helps Bain practice areas develop commercial strategies. The Knowledge Management team is critical to harnessing the best of our consulting staffs’ individual and collective expertise, making it possible for us to deliver extraordinary results for our clients.

WHAT YOU’LL DO

Associate, Knowledge Management support global knowledge management within an industry or capability Practice by:

• Managing and preparing content contributions to the global knowledge base

• Removing confidential information from client engagement materials and standardizing those as per Bain standards (sanitizing & disguising)
• Writing abstracts and tagging materials to ensure Bain case teams can find the right content easily within Bain’s internal knowledge base
• Posting content on Bain’s internal knowledge base so that the materials can be leveraged by global teams working on similar topics
• Ensuring case teams follow compliance guidelines when submitting case summaries, proposals etc.
• Overseeing the sanitizing & disguising efforts performed by the Junior Knowledge Associate team for the practice, coaching on practice-specific requirements and ensuring quality requirements are met

• Managing the quality of content by identifying duplicative content, storylining content and archiving lower usage content from the knowledge base
• Supporting the creation and periodic refresh of select practice content, credentials, and the Practice area pages overall
• Supporting Senior Knowledge Specialists with answering straightforward requests and knowledge capture tasks like taking and uploading notes from calls with consulting teams
• Perform practice analytics using tools including Alteryx/Tableaux and Excel to provide insight for Practice operational activities
• Supporting Senior Knowledge Specialists to create and distribute regular newsletters to Practice affiliates on latest cases, proposals, practice knowledge and IP developments
• Maintaining Practice trackers, databases and affiliate lists/profiles

ABOUT YOU

• Candidates should be post-graduates with a strong academic record
• 1- 2 years of relevant experience in consulting or research background
• Strong Microsoft Excel and PowerPoint skills, Hands-on experience with tools such as Alteryx and Tableau is a plus
• Possess excellent analytical, communication, and team player skills
• Ability to handle multiple tasks and work under pressure
• Strong skills in Microsoft Excel and PowerPoint are required

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.