Power Bi - Service Management Specialist

Position : Power Bi

Education (minimum/desirable): Management Degree (or) MBA

Experience : 3-4 years of overall work experience; preferred for pharma company

Experience in Systems compliance preferably in legal/ contract management domain

Excellent communication skills

Familiarity with quality KPIs and operational issues/management

Languages: Fluent in English (spoken and written)

Major Activities (Describe main activities)

Power BI: (Main area of focus)

Proficiency in Power BI: Strong command of Power BI Desktop, Power BI Service, and related tools.

Data Modeling and DAX: Ability to design and implement effective data models and use DAX (Data Analysis Expressions) for calculations and measures.

Data Transformation: Experience with data transformation techniques using Power BI's Query Editor or other tools.

SQL and Data Warehousing: Familiarity with data warehousing concepts for data extraction and manipulation.

Communication and Collaboration: Excellent communication skills to effectively interact with stakeholders and collaborate with cross-functional teams.

Analytical and Problem-Solving: Strong analytical skills to interpret data, identify trends, and solve problems.

Project Management: Ability to manage projects, timelines, and priorities effectively.

Further details of the facets of this role are described below:

Report Issue Management:

Understand requirements of Global, Regional as well as Country stakeholders for HCP Experience/ Engage program and manage day-to-day deliverables as assigned

Provide subject matter expertise, especially in area of issue resolution and consultation to Clients on the needs as per the defined parameters of the project

Works closely with various stakeholders and ensure timely, efficient, high-quality delivery for projects and activities

Ensure consistently high level of Client satisfaction through effective delivery on Client demand and meeting all service/ business KPIs

Provide update on the delivery progress to the functional/ operational managers and other stakeholders as needed

Data and Analytics:

Expertise in the management and processing of data, operational proficiency in handling master data update requests

Drive execution of systems compliance requirements, with the ability to translate findings back to the business via reporting, data visualization and other means of communication

Solution Design:

Participate in the requirements gathering discussions for new projects or reports discussions

Update the requirements log

Put together the solution blueprint and discuss with the stakeholder for approval

Participate in the build of the report if being done via excel and the Out of Box reporting

Perform data assessment by comparing need of the stakeholder with the fields available in the system and communicate gaps to the stakeholder and functional/operational managers

In the case of qliksense build, participate in the testing of the tool before deployment to the stakeholder for review

Build user guide document where necessary to guide stakeholder and users actions on the tool being built

Responsible for operational execution of assigned project tasks and facilitate continuous improvement. Ensure quality control (QC) checks for the assigned projects/deliverable to meet Client expectations

Follow and track key deliverable and milestones for assigned projects. Ensure accurate and timely reporting of KPI's for transparency between Client and Engage Team

Training and Compliance:

Conduct training for new joiners for assigned topics/projects

Comply with and support group's operational tools, standards, policies and initiatives

Technical Skills:

Power BI:

Strong command of Power BI Desktop, Power BI Service, and related tools

Key Performance Indicators (Indicate how performance for this role will be measured)

Business Results:

Client Service Levels

Strong Client Experience score

Delivery of expected business value, within budget, time and quality

Contribution to sharing and adoption of best practices

Quality and accuracy of deliverables

Innovation: Ability to find creative ways to bring process and technology improvements

Job Dimensions (Indicate key facts and figures)

Impact on the organization:

Ensuring compliance with the overall systems compliance and contract management services

Increase horizon of legal services to existing and or new Clients,

Support business development and process improvement activities.

Interested candidates share cv : busiraju.sindhu@manpower.co.in

Whats App : 7013970562