About Portico Service Apartments Portico offers elegant, well-furnished service apartments for short and extended stays, catering to both leisure and business travelers. We are committed to providing a homely yet professional hospitality experience, and we’re expanding our team with driven individuals who believe in warm service and smart marketing. Job Overview We are looking for a motivated Reservation cum Marketing Manager to handle guest bookings and drive the digital marketing efforts for our service apartments. The ideal candidate will be organized, tech-savvy, and customer-focused, with a flair for online promotion. Key Responsibilities Reservations Manage inbound calls and email inquiries from potential guests. Handle bookings and calendar management across platforms like Airbnb, MakeMyTrip, Booking.com , and direct bookings. Maintain clear and courteous communication with guests throughout their stay cycle. Coordinate with the operations team to ensure a smooth check-in and guest experience. Marketing Promote Portico through online marketing campaigns and initiatives. Manage and grow our presence on social media platforms (Instagram, Facebook, etc.). Plan and execute digital marketing strategies to improve online visibility and generate leads. Monitor platform reviews, respond professionally, and maintain a positive brand image. Requirements 1–3 years of experience in hospitality, customer service, or digital marketing. Familiarity with platforms like Airbnb, MakeMyTrip, Booking.com is an advantage. Strong communication skills in English (spoken and written). Basic experience in digital marketing (social media, basic SEO, online ads). Proficient in Google Sheets, WhatsApp, Email, and calendar tools. Friendly, detail-oriented, and self-driven personality. Perks Dynamic work environment with growth opportunities. Staff discounts on stays. Work-life flexibility post-probation. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Paid sick time Work Location: Hybrid remote in Kozhikode, Kerala
Job Summary: Portico Service Apartments is seeking dedicated and detail-oriented Housekeeping Staff to ensure our apartments and common areas remain clean, comfortable, and welcoming for our guests. The ideal candidate will have a strong work ethic and a commitment to maintaining high standards of cleanliness and hygiene. Key Responsibilities: Cleaning and Maintenance: Clean and sanitize guest apartments, including bedrooms, living areas, and kitchens. Ensure thorough cleaning and maintenance of toilets, showers, and washbasins. Dust, mop, vacuum, and sweep all rooms and common areas. Change bed linens, replace towels, and restock toiletries as needed. Empty trash bins and ensure proper disposal of waste. Common Area Management: Clean and maintain lobbies, hallways, staircases, and other shared spaces. Ensure common areas are neat, well-organized, and free from clutter. Guest Experience: Address guest requests for additional cleaning or supplies promptly and professionally. Report any maintenance issues (e.g., broken fixtures, leaks) to the supervisor. Hygiene and Safety: Follow all housekeeping and sanitation procedures to maintain a hygienic environment. Adhere to safety guidelines when using cleaning equipment and chemicals. Requirements: Prior housekeeping experience in hotels, service apartments, or a similar setting is preferred but not mandatory. Knowledge of cleaning techniques, equipment, and materials. Attention to detail and commitment to maintaining high standards of cleanliness. Physical stamina to handle repetitive tasks and lift/move light furniture if required. Good time-management skills to complete tasks efficiently. Why Join Us? At Portico Service Apartments, we value our housekeeping team as the backbone of our operations. Join us for a supportive work environment and the satisfaction of creating a welcoming atmosphere for our guests. Job Types: Full-time, Fresher Pay: ₹11,000.00 per month Benefits: Food provided Experience: Housekeeping: 1 year (Preferred) total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
About PORTICO SERVICE APARTMENTS PORTICO offers elegant, well-furnished service apartments for short and extended stays, catering to both leisure and business travelers. We are committed to providing a homely yet professional hospitality experience, and we’re expanding our team with driven individuals who believe in warm service and smart marketing. Job Overview We are looking for a motivated Reservations Manager to handle guest bookings our service apartments. The ideal candidate will be organized, tech-savvy, and customer-focused. Key Responsibilities Manage inbound calls and email inquiries from potential guests. Handle bookings and calendar management across platforms like Airbnb, MakeMyTrip, Booking.com , and direct bookings. Maintain clear and courteous communication with guests throughout their stay cycle. Coordinate with the operations team to ensure a smooth check-in and guest experience. Requirements 1–3 years of experience in hospitality, customer service. Familiarity with platforms like Airbnb, MakeMyTrip, Booking.com is an advantage. Strong communication skills in English (spoken and written). Proficient in Google Sheets, WhatsApp, Email, and calendar tools. Friendly, detail-oriented, and self-driven personality. Perks Dynamic work environment with growth opportunities. Staff discounts on stays. Work-life flexibility post-probation. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
Job Summary: Portico Service Apartments is seeking dedicated and detail-oriented Housekeeping Staff to ensure our apartments and common areas remain clean, comfortable, and welcoming for our guests. The ideal candidate will have a strong work ethic and a commitment to maintaining high standards of cleanliness and hygiene. Key Responsibilities: Cleaning and Maintenance: Clean and sanitize guest apartments, including bedrooms, living areas, and kitchens. Ensure thorough cleaning and maintenance of toilets, showers, and washbasins. Dust, mop, vacuum, and sweep all rooms and common areas. Change bed linens, replace towels, and restock toiletries as needed. Empty trash bins and ensure proper disposal of waste. Common Area Management: Clean and maintain lobbies, hallways, staircases, and other shared spaces. Ensure common areas are neat, well-organized, and free from clutter. Guest Experience: Address guest requests for additional cleaning or supplies promptly and professionally. Report any maintenance issues (e.g., broken fixtures, leaks) to the supervisor. Hygiene and Safety: Follow all housekeeping and sanitation procedures to maintain a hygienic environment. Adhere to safety guidelines when using cleaning equipment and chemicals. Requirements: Prior housekeeping experience in hotels, service apartments, or a similar setting is preferred but not mandatory. Knowledge of cleaning techniques, equipment, and materials. Attention to detail and commitment to maintaining high standards of cleanliness. Physical stamina to handle repetitive tasks and lift/move light furniture if required. Good time-management skills to complete tasks efficiently. Why Join Us? At Portico Service Apartments, we value our housekeeping team as the backbone of our operations. Join us for a supportive work environment and the satisfaction of creating a welcoming atmosphere for our guests. Job Types: Full-time, Fresher Pay: ₹11,000.00 per month Benefits: Food provided Experience: Housekeeping: 1 year (Preferred) total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person