8 Platform Maintenance Jobs

We are looking for a CloudOps Trainee to join our team as a Platform Operations Engineer. This is a role for a detail-oriented professional with 0-2 years of experience who is eager to learn and contribute to the stability and performance of a critical platform infrastructure. You will work closely with various teams to ensure a reliable and efficient production environment. Key Responsibilities Platform Maintenance & Monitoring : You will be responsible for the day-to-day operations and maintenance of the platform, including conducting regular system health checks, capacity planning, and performance tuning. Incident Response : Lead the incident response process, which includes troubleshooting, performing root cause analysis, and documenting all incidents. You will also help develop and maintain incident response plans to ensure rapid issue resolution. Automation & Scripting : Develop and maintain scripts and automation tools using languages like Python or Bash to streamline platform operations and reduce the likelihood of human error. Deployment Support : Collaborate with development and DevOps teams to support the deployment of new features, updates, and fixes with minimal impact on platform performance. Security & Compliance : Ensure the platform complies with industry standards and regulations. You will also work with the security team on regular security assessments and audits. Documentation & Reporting : Maintain comprehensive documentation of platform configurations and incident reports. You will also provide regular reports on platform performance to management. Required Qualifications Experience : 0 to 2 years of experience. Technical Skills : Experience managing cloud-based platforms ( AWS, Azure, GCP ) and working with virtualization technologies ( Docker, Kubernetes ). Strong knowledge of Linux/Unix systems and networking fundamentals. Proficiency in scripting languages such as Python and Bash . Familiarity with CI/CD pipelines and deployment automation. Soft Skills : Strong problem-solving skills and the ability to work under pressure. Excellent communication and teamwork skills. Additional Requirements : The ability to work in rotational shifts and be available for on-call rotation for incident management.

We are seeking a Product Manager for Software & Data to be a part of our Global Services Team in Bangalore. As a Product Manager, you will be responsible for driving the value and impact of offers related to Interact Commons, which includes Interact Developer, Analytics, and other data-centric solutions. Your role will involve developing web apps, dashboards, APIs, and related service packages. You will collaborate with UX design, R&D, and stakeholders across commercial teams to deliver enhancements that meet customer/user and market needs. Your key areas of responsibilities will include discovering, defining, and evolving software and data analytics value propositions that drive customer and business impact. You will need to develop a deep understanding of target customers and user needs, market trends, and competition to inform scope and prioritization. Collaboration with UX design is crucial to create optimal user experiences and validate value propositions through feedback from customers, users, and stakeholders. Additionally, you will conduct detailed requirement collection from internal stakeholders and customer insights, document and prioritize these requirements, and establish clear KPIs for R&D and downstream teams. Working closely with Architects and Product Owners, you will ensure product feasibility and support the R&D engineering team through software program increments. Furthermore, you will be responsible for breaking down and prioritizing features, working with Product Owners and System Architects for feature realization and delivery in an agile process. Your role will also involve launching new software services and features, monitoring performance using qualitative and quantitative methods, and iterating quickly. Supporting Signify's commercial teams through trainings, helping with smooth product launches and deployments, and acting as a service expert when addressing customer complaints will be part of your responsibilities. You will also be required to ensure financial flows are in place and functioning for the overall offering and create and maintain product documentation, including software specifications, user guides, and release notes. Collaboration with the lead product manager will involve creating and maintaining the product vision and roadmap, supporting with competition benchmarking, developing business cases for new value propositions, executing go-to-market plans, and ensuring timely and within-budget delivery with project management support. Your performance will be measured based on various Key Performance Indicators, including on-time delivery of software releases by specifying clear and validated requirements, product usage metrics, customer satisfaction, business impact, product quality, and stakeholder feedback on progress. To be successful in this role, you are required to have a Bachelor's degree in computer science, data science, data analytics, or a related field, along with a minimum of 8 years of experience. Experience launching products related to Cloud and SaaS, as well as experience as a product manager or product owner, or certification in product management, or an MBA is essential. You should also have experience with requirements collection going through the full software product lifecycle for 3+ products, proven ability to work constructively and collaboratively with engineers, UX design, and leadership, and demonstrated ability to learn multiple functional areas. Additionally, you should have the ability to solve complex issues, assess risks, articulate thinking verbally and in writing, be aware of modern tools and frameworks for data-driven value propositions, and have an understanding of smart lighting and IoT systems. Experience developing and launching products related to AI, Big Data, and Machine Learning will be considered a big plus.,

You have an exciting opportunity to join Everest DX, a Digital Platform Services company based in Stamford. Our mission is to facilitate Digital Transformation for enterprises by offering a comprehensive suite of digital technologies that enhance customer experience, drive business efficiency, and provide actionable insights. As a part of our Digital Transformation Services, we specialize in designing, building, developing, integrating, and managing cloud solutions. We focus on modernizing data centers, developing cloud-native applications, and migrating existing applications to secure, multi-cloud environments. Our services aim to reduce IT resource requirements, enhance productivity, and accelerate digital transformation. One of our flagship offerings is the Cloud Intelligent Management (CiM) platform, which is an Autonomous Hybrid Cloud Management Platform designed to optimize cloud strategies across multi-cloud environments. Through CiM, enterprises can achieve cost savings, risk mitigation, and accelerated digital transformation. We are currently seeking experienced professionals with over 5 years of relevant experience. Knowledge of data quality and governance is a plus. The primary responsibilities of this role include: - Providing platform support for Data Governance Tools such as Informatica Data Quality, Enterprise Data Catalog (EDC), Informatica Axon, and R360. - Applying EBFs, Patches/Cumulative patches, and performing version upgrades for platforms like IDQ, Axon, and EDC. - Managing migrations in Prod/Non-Prod Environments for IDQ. - Provisioning user access in IDQ, Axon, and EDC across all environments. - Collaborating with network admins/DBAs for DB/File system connectivity. - Creating resources in EDC and handling user-reported issues in IDQ, EDC, and Axon. - Integrating platforms with applications like Databricks, Oracle, Presto, SQL Server, SAP HANA, and ADLS. - Supporting Server OS/Database upgrade activities and CICD Pipeline migration processes. - Managing environments (Test & Prod) for EDC, Axon, and IDQ. - Performing platform monitoring activities, environment health monitoring, and troubleshooting in IDQ, EDC, and Axon. - Providing assistance to the development team on product-related issues and performing platform maintenance activities. The ideal candidate should hold a Bachelor's Degree or equivalent work experience. This is a full-time position based in Hyderabad, Telangana, with the option to work from the office. If you are passionate about digital technologies and eager to contribute to the digital transformation journey of enterprises, we encourage you to apply. At EverestDX, we are committed to fostering diversity and inclusion in our workplace. We are an equal opportunity employer that values the unique perspectives and contributions of each team member. Join us in our mission to drive innovation and empower enterprises through digital transformation.,

Mendix Admin Location: Bangalore (Onsite at ITPL) Experience: 3-6 years preferred Key Skills: Installation, platform maintenance, infra configuration Troubleshooting performance issues at infra level

Solution Architecture & Design Define and implement scalable, performant ServiceNow solutions that align with business needs. Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks. Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements. Customize and implement SRE practices for platform and associated products/applications Technical Leadership & Governance Provide architectural guidance and technical mentorship to ServiceNow developers and administrators. Conduct code reviews, technical audits, and system performance optimizations. Establish governance policies for instance management, upgrades, and platform security. Platform Development & Customization Oversee the customization and configuration of ServiceNow applications and modules. Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs. Integration & Automation Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server. Optimize workflows and automation using Integration Hub and Orchestration. Ensure seamless data flow between ServiceNow and enterprise applications. Collaboration & Stakeholder Management Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions. Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies. -Communicate technical concepts effectively to both technical and non-technical stakeholders. Platform Maintenance & Upgrades Manage ServiceNow upgrades, patching, and instance performance monitoring. Ensure minimal disruption and adherence to ServiceNows upgrade best practices. Stay up to date with new ServiceNow releases and features. Required Qualifications 18-20 years of total software engineering/ IT experience.15+ years of ServiceNow development/Ops & Technical architecture experience. ServiceNow Expertise: Deep understanding of ServiceNow architecture, data model, and development best practices. Development Skills: Proficiency in JavaScript, Glide APIs, Flow Designer, andUI development. Integration Knowledge: Experience with REST, SOAP, JSON, LDAP, OAuth, and integration middleware. Cloud & Security: Understanding of cloud infrastructure, IT security, and compliance frameworks. Certifications: ServiceNow Certified Technical Architect (Must have). ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD),

As an E-commerce Operations Executive, you will be responsible for managing and optimizing the daily operations of our online store. Your role will involve overseeing various aspects such as inventory management, order processing, customer service coordination, and implementing strategies to enhance operational efficiency and customer satisfaction. You will be in charge of the end-to-end order management process, ensuring timely processing, shipping, and delivery while monitoring order statuses including cancellations, returns, and exchanges. Additionally, you will coordinate with warehouses and logistics teams to guarantee accurate and timely deliveries. In terms of inventory management, you will track stock levels and assist in maintaining appropriate inventory levels to prevent stockouts or overstocking. Keeping product listings updated to reflect accurate stock availability and collaborating with suppliers and warehouses to ensure timely replenishment will also be part of your responsibilities. Handling customer inquiries, complaints, and returns promptly via email, phone, or chat will be crucial to maintaining high customer service standards across all platforms. You will work closely with the customer service team to ensure customer satisfaction and efficient issue resolution. Data analysis and reporting will play a key role in your duties as you generate regular reports on sales performance, inventory levels, and operational efficiency. Analyzing data trends to recommend process improvements and reporting on key performance indicators (KPIs) to senior management will be essential. Collaborating with the digital marketing and IT teams to ensure up-to-date product listings, troubleshooting technical website or e-commerce platform issues, and identifying opportunities for process improvement to enhance efficiency, reduce costs, and improve customer satisfaction are also part of your responsibilities. You will need to work closely with logistics partners to ensure smooth shipping and delivery of products, ensuring compliance with shipping regulations and managing returns and exchanges in line with company policies. Additionally, maintaining accurate records of orders, transactions, and inventory movements, and ensuring compliance with legal requirements such as product labeling, taxes, and e-commerce regulations will be essential.,

Key Responsibilities: Platform Maintenance: Maintain and optimize open-source observability tools such as Grafana and Prometheus. Installation and Upgrades: Install and upgrade observability platform components to ensure the latest features and enhancements. Feature Enablement: Implement new features and functionalities on the open-source observability platform to enhance performance. Terraform Integration: Utilize Terraform for infrastructure provisioning and management. Scalability Support: Provide support and contribute to the scalability of the observability platform as per business needs. DevOps Collaboration (Good to Have): Collaborate with DevOps teams to integrate observability practices into the development pipeline.

As a ServiceNow Developer, you will be responsible for developing and implementing configurations and customizations in the ServiceNow platform. You will work on various modules including ITSM, CMDB, ITOM, HRSD, or others based on project requirements. Your key tasks will involve designing and managing workflows, business rules, UI actions, and client/server scripts to meet business needs effectively. Collaboration with business analysts and stakeholders is crucial to comprehend requirements and offer appropriate technical solutions. Regular platform maintenance, upgrades, and performance tuning will be part of your routine tasks to ensure the platform's optimal functioning. Adhering to best practices in development and platform governance is essential to maintain the quality and efficiency of the solutions provided. Additionally, you will be responsible for maintaining clear documentation for processes and codebase to facilitate seamless understanding and future enhancements. Your role as a ServiceNow Developer is pivotal in driving successful outcomes by leveraging your technical expertise and problem-solving skills in alignment with business objectives.,