About Us:PK Laundry is a fast-growing, customer-centric laundry and dry-cleaning brand committed to delivering top-quality service with professionalism and care. We are now looking for a proactive and dynamic HR & Customer Relations Executive to join our team and play a critical role in team building, customer experience, and digital engagement. Key Responsibilities:🧑‍💼 Human Resource Responsibilities:End-to-end recruitment: sourcing, interviewing, and onboarding of new team members. Ensure smooth employee induction, training, and integration. Develop and implement employee retention strategies. Maintain HR records and handle basic employee relations. 🧾 Customer Feedback & Service Excellence:Regularly collect and analyze customer feedback to improve service quality. Handle customer queries and complaints with empathy and promptness. Coordinate resolutions in collaboration with the operations team. 📱 Social Media & Digital Sales:Manage and grow PK Laundry’s presence across social media platforms (Instagram, Facebook, WhatsApp, etc.). Respond to inquiries received via digital platforms and convert them into orders/sales. Plan and post regular content in coordination with marketing team. 🚚 Logistics & Delivery Coordination:Schedule timely pickups and deliveries of customer orders. Coordinate with the delivery team to ensure efficient and timely logistics. Track delivery status and maintain communication with customers. Required Skills:Strong interpersonal and communication skills (Hindi and English). Ability to multitask and manage time effectively. Basic knowledge of HR processes and social media platforms. Customer-first mindset with attention to detail. Proficient in Excel, WhatsApp Business, and CRM tools. Preferred Qualifications:Bachelor’s degree in HR, Business Administration, or related field. Previous experience in customer handling or service-based industry is a plus. Why Join Us?A growing brand with strong career growth potential. Opportunity to work in a dynamic, supportive, and impact-driven environment. Competitive salary and performance-based incentives.

यह रहा एक साधारण, प्रभावी और पेशेवर क्लीनिंग जॉब के लिए जॉब डिस्क्रिप्शन (JD) हिंदी में, जो आप Hiring या Internal Use के लिए इस्तेमाल कर सकते हैं: 🧹 नौकरी का विवरण: सफाई कर्मचारी (Cleaner / Housekeeping Staff)पद का नाम:सफाई कर्मचारी / हाउसकीपिंग स्टाफ स्थान:[आपका स्थान / ब्रांच का नाम] नौकरी का प्रकार:फुल टाइम / पार्ट टाइम (जैसा आवश्यक हो) 📝 जिम्मेदारियाँ:पूरे ऑफिस/शॉप की रोजाना सफाई और रखरखाव करना। फर्श की पोछा, झाड़ू, वैक्यूमिंग और डस्टिंग करना। खिड़कियों, दरवाजों और वर्क स्टेशन की सफाई करना। टॉयलेट्स और वॉशरूम की रोजाना सफाई और सैनिटाइजेशन। डस्टबिन खाली करना और कचरा बाहर फेंकना। कपड़ों की धुलाई से जुड़े साफ-सफाई के कार्य (अगर लॉन्ड्री स्टूडियो में काम है)। स्टेन रिमूवल / स्पॉट क्लीनिंग जैसे विशेष कार्य करना। साफ-सफाई से जुड़े सामान की उपलब्धता चेक करना और कमी होने पर सुपरवाइजर को बताना। कंपनी द्वारा निर्धारित साफ-सफाई के मानकों का पालन करना। ✅ योग्यता:यदि पहले कहीं सफाई या हाउसकीपिंग का अनुभव है तो वरीयता मिलेगी (अनिवार्य नहीं)। समय का पाबंद, ईमानदार, और मेहनती होना ज़रूरी। साफ-सफाई वाले केमिकल्स और उपकरणों के उपयोग की बेसिक जानकारी होनी चाहिए। शारीरिक रूप से फिट और निर्देशों का पालन करने की क्षमता। ⏰ कार्य समय:[अपना शिफ्ट समय लिखें, जैसे: सुबह 9 बजे से शाम 6 बजे तक / फ्लेक्सिबल टाइम] 💰 वेतन:[कंपनी की नीति अनुसार] 🎁 सुविधाएँ:अच्छा और सहयोगी कार्य वातावरण। समय पर वेतन। अच्छा प्रदर्शन करने पर प्रोत्साहन (Incentives)। आवश्यकतानुसार ऑन-द-जॉब ट्रेनिंग। अगर आप चाहें तो मैं इसका WhatsApp Hiring पोस्ट या Interview Call Script भी बना सकता हूं। बताएं चाहिए तो?

Here is a detailed Job Description (JD) for a Telecalling Executive role, suitable for various industries like sales, services, education, real estate, or customer support: Job Title: Telecalling Executive / TelecallerLocation: [Specify City / Branch / Work from Home if applicable]Employment Type: Full-time / Part-timeExperience: 0–3 yearsSalary Range: [Mention fixed + incentives if applicable]Job Summary:We are looking for a motivated and result-oriented Telecalling Executive to join our team. You will be responsible for making outbound calls to potential customers, responding to inquiries, sharing information about our products/services, and generating leads or sales. Key Responsibilities:Outbound Calling: Make daily outbound calls to potential customers using provided leads or CRM data. Promote company products/services, offers, or events over the phone. Customer Engagement: Answer inbound queries from customers in a professional manner. Build a positive relationship with customers to ensure repeat business and referrals. Lead Generation & Conversion: Identify customer needs and offer appropriate solutions or product recommendations. Convert qualified leads into sales or schedule appointments for field sales teams. Database Management: Maintain and update customer records in the CRM system. Record details of calls, interactions, and follow-ups accurately. Follow-ups: Follow up with interested prospects at regular intervals. Re-engage dropped or cold leads and try to revive interest. Reporting: Prepare daily/weekly call reports and share updates with the supervisor/team leader. Required Skills & Qualifications:Minimum 12th pass or graduate (preferred). Excellent communication skills in [mention required languages: Hindi/English/Regional]. Ability to convince and handle objections smartly. Basic knowledge of MS Excel, Google Sheets, and CRM tools (preferred). Positive attitude, patience, and willingness to learn. Preferred Skills:Prior experience in telecalling, telesales, or customer support. Knowledge of the industry (Real Estate / Education / Healthcare / Services / B2B etc.). Experience in working with targets and incentive-driven roles. Performance Metrics (KPIs):Number of calls made per day. Lead-to-conversion ratio. Quality of conversations (monitored via call audits). Revenue/sales generated (if applicable). Customer feedback and satisfaction. Benefits:Attractive incentives on target achievements. Training and onboarding support. Growth opportunities within the company. Flexible working hours (if applicable). Let me know if you'd like to customize it for a specific industry like Real Estate, Laundry, Education, or Finance, and I can tailor the JD accordingly.