Core Responsibilities Financial Planning & Analysis (FP&A): Lead budgeting, forecasting, and variance analysis cycles. Develop and maintain key SaaS financial models and metrics (e.g., ARR, LTV, CAC, churn, gross margin). Provide actionable business insights and support strategic decisions with data-driven analysis. Accounting & Reporting Ensure accurate and timely preparation of financial statements, management reports, and board presentations. Oversee book closure activities (monthly, quarterly, annual) and maintain up-to-date ledgers. Automate and standardize financial processes to improve efficiency. Compliance & Audit Ensure compliance with statutory, tax, and regulatory requirements (e.g., GST, TDS, labor, commercial laws). Lead statutory and internal audits, and manage due diligence processes for investors or M&A activities. Cash Flow & Funds Management Forecast cash flow positions, manage borrowing needs, and ensure sufficient liquidity for operations and investments. Oversee revenue assurance, invoicing, accounts receivable, and collections management. Business Partnering Collaborate with sales, marketing, and customer success teams to support pricing strategies, contract negotiations, and business expansion. Analyze customer and revenue data for profitability and growth opportunities. Process Improvement Implement and enhance financial systems and controls. Drive automation and scalability in finance operations to support rapid growth. Team Leadership Supervise and mentor finance team members, fostering a culture of accountability and continuous improvement. Key SaaS-Specific Focus Areas Tracking and analyzing recurring revenue streams and SaaS KPIs. Supporting rapid scaling, fundraising, and investor relations. Managing the unique compliance and reporting needs of subscription-based business models Education Chartered Accountant Bachelors of Commerce Show more Show less

The ideal candidate will have strong organizational skills and have an ability to accurately track and record cash flow. This candidate should have experience in maintaining a database of financial information and be able to recognize and solve any problems that may arise. Lastly, where appropriate this candidate will track 1099s and create a report with related information at year end. Responsibilities Accounts Payable Invoice Processing Invoice processing of all the USD and INR Direct and Indirect Tax Application for Vendor Invoices Handling urgent requests on Vendor Invoice payment. Multiple Invoice reports to be prepared and shared with Manager. Interact with other P2P teams to resolve the issues and concern for the invoice posting. Ensure all the necessary supporting are available to process vendor invoice for payment Vendor Invoice processing for all currency and location. WHT & TDS determination on the various vendor invoices. Completing daily work allocation on Invoice posting. Ensure processing Invoices keeping TAT intact. Daily, weekly and monthly report for Accounts Payable process. Identify and come up with new process or change in existing process to reduce manual intervention and enhance more controls. Qualifications Experience with US direct and indirect taxes. Bachelor's degree in Accounting or related field. 3+ years in accounting or related field. Strong understanding of General Ledger system and Accounts Payable processing Strong organizational, analytical and recording skills Excellent written and verbal communication skills. Show more Show less

As a Customer Care Executive for the Inbound US Voice Process with a focus you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered. Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Show more Show less