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5.0 - 7.0 years
0 Lacs
bengaluru, karnataka, india
Remote
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Security Remote Technical Support Engineer (L3) is an advanced engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents...
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Security Remote Technical Support Engineer (L3) is an advanced engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Security Remote Technical Support Engineer (L4) at NTT DATA, you will play an essential role in providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your responsibilities will include maintaining the support process, handling support requests, monitoring service delivery against service level agreements, analyzing service records, and ensuring incidents are resolved effectively and in a timely manner. You will be expected to escalate unresolved incidents, document and close resolved incidents, investigate root causes of incidents, and implement preventative measures. Additionally, you will collaborate with sta...
Posted 1 month ago
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