New Opening - Team Leader BPO | Noida Mount Talent Consulting

2.0 - 5.0 years

1 - 3 Lacs

noida

Work from Office

Job: Team Lead - BPO Salary: 25000/- 30,000 / month Experience: 2-4 years in BPO, Calling Exp is mandatory Team Size: 200 agents Working days - 6 Days Key Responsibilities Lead, coach & manage a team of ~200 agents; handle attendance, shifts, and performance Track KPIs (productivity, quality, turnaround), meet SLAs & targets Prepare MIS / Excel reports (daily / weekly / monthly); analyse data for trends & gaps Handle escalations; ensure quality & compliance with SOPs / client guidelines Work with Training / HR / Quality teams for process improvement Required Skills Strong MS Excel + MIS / Reporting skills Good communication & interpersonal skills Leadership / people management experience Det...

Posted 1 month ago

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Human Resource Generalist Koenig Solutions

3.0 - 7.0 years

2 - 5 Lacs

Gurugram

Remote

We are seeking a passionate and detail-oriented HR Generalist to join our dynamic team. This role is an excellent opportunity for a motivated individual looking to build a career in Human Resources. Required Candidate profile You will play a key role in supporting the entire employee lifecycle, ensuring smooth HR operations, and fostering a positive employee experience.

Posted 4 months ago

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