· Workflow Coordination: Develop and maintain detailed flowcharts for all business processes, ensuring clarity and efficiency. · Client Interaction: Serve as the primary point of contact for clients, addressing inquiries and concerns promptly. · Order Management: Monitor the process from order receipt to payment collection, ensuring client satisfaction at each stage. · Feedback Collection: Regularly solicit and analyze client feedback to enhance service quality. · Complaint Resolution: Act as the primary point of contact for client complaints, escalating issues as necessary. · Cross-Department Coordination: Facilitate communication between departments to ensure smooth process execution. · Process Optimization: Identify inefficiencies and implement improvements to enhance productivity. · Documentation: Maintain comprehensive records of processes, updates, and changes. Training & Support: Provide training to staff on new processes and ensure adherence to established procedures Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

1. Quality Assurance Planning : Develop and implement quality control processes and procedures to ensure consistency and compliance with industry standards and customer requirements 2. Quality standards : Stay updated on industry specific quality standards and regulations, such as ISO 9001 and ensure that the manufacturing processes adhere to these standards. 3. Inspection & Testing : Oversee the inspection and testing of raw materials, in-process components and finished products to verify compliance with specifications and market standards. 4. Documentation: Maintain comprehensive records of inspection and testing results, including non-conformities, and document corrective action taken. 5. Quality Audits : Conduct internal quality audits to identify areas for improvement in the manufacturing process and to ensure adherence to established quality control procedures 6. Continuous Improvement: Lead initiatives to drive continuous improvement in quality, process and efficiency, such as Lean Six Sigma methodologies. 7. Equipment and Toll Calibration: Ensure that measuring and testing equipment used in quality control are properly calibrated and maintained 8. Safety Compliance : Ensure that safety regulations and protocols are followed during quality control activities to protect both employees and the integrity of the products. 9. Cost Control: Work to minimize quality-related costs, such as rework, scrap and warranty claims, by identifying and addressing root causes of defects. Job Types: Permanent, Full-time Schedule: Day shift Supplemental Pay: Yearly bonus Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Experience: total work: 2 years (Preferred) Work Location: In person

Job Title: Warehouse Executive Department: Supply Chain / Operations Location: Ghaziabad Reports To: Warehouse Manager / Operations Manager Job Summary The Shipment, Inventory, and Orders Management Executive is responsible for overseeing end-to-end warehouse operations in an e-commerce environment, including inventory management, order processing, shipment coordination, returns handling, and Safe-T claims filing. The role ensures timely fulfillment, stock accuracy, and effective issue resolution to enhance customer satisfaction. This position demands strong organizational, analytical, and communication skills, along with the ability to multitask in a fast-paced setting. Key ResponsibilitiesInventory Management Maintain accurate stock records in inventory management systems. Monitor inventory levels and ensure timely replenishment to avoid stockouts or overstocking. Conduct regular stock audits; identify and resolve discrepancies. Coordinate with suppliers for inventory procurement and manage returns of damaged/defective items. Orders Management Process and manage customer orders with accuracy and efficiency. Work with the warehouse team to prioritize urgent and high-value orders. Track and manage order statuses, resolving delays, cancellations, or discrepancies proactively. Communicate order and shipping updates to customers and internal teams. Shipment Coordination Schedule and coordinate shipments with logistics partners to ensure on-time delivery. Track shipments, troubleshoot delays, and resolve issues with delivery partners. Maintain proper shipping documentation, including invoices and packing lists. Implement cost-effective shipping strategies without compromising quality. Returns and Safe-T Claims Management Manage the complete returns process, including product inspection, restocking, or disposal. Address customer complaints related to returns, exchanges, or refunds. File and monitor Safe-T claims (or platform equivalents) for lost or damaged orders. Keep detailed records of claims and follow up for timely resolutions. Reporting and Analysis Generate and review reports on inventory, order fulfillment, returns, and claims. Analyze trends to identify bottlenecks or inefficiencies. Track and report on performance metrics including inventory accuracy and order timeliness. Qualifications and SkillsEducation & Experience Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. Minimum 3 years of experience in inventory, logistics, order processing, or e-commerce operations. Technical Skills Proficiency with shipping platforms such as Amazon and Flipkart. Strong knowledge of Microsoft Excel for data analysis and reporting. Soft Skills Highly organized and detail-oriented. Strong problem-solving and decision-making capabilities. Excellent communication skills, both written and verbal. Ability to manage multiple tasks and work under pressure in a fast-paced environment. Key Performance Indicators (KPIs) Inventory accuracy and stock reconciliation rate. On-time order processing and delivery rate. Returns processing turnaround time and accuracy. Percentage and resolution rate of Safe-T claims. Reduction in logistics/shipping costs while maintaining quality. Work Environment Dynamic e-commerce setting focused on speed, accuracy, and customer satisfaction. Mix of office work (desk-based) and hands-on operational tasks like stock inspection or dispatch support. Compensation Salary: ₹27,000 – ₹32,000 per month (based on experience and skill set) Experience Required: Minimum 3 - 5 years in a relevant operational role Job Types: Full-time, Permanent Pay: Up to ₹40,000.00 per month Schedule: Day shift Work Location: In person

Job Title: Warehouse Executive Department: Supply Chain / Operations Location: Ghaziabad Reports To: Warehouse Manager / Operations Manager Job Summary The Shipment, Inventory, and Orders Management Executive is responsible for overseeing end-to-end warehouse operations in an e-commerce environment, including inventory management, order processing, shipment coordination, returns handling, and Safe-T claims filing. The role ensures timely fulfillment, stock accuracy, and effective issue resolution to enhance customer satisfaction. This position demands strong organizational, analytical, and communication skills, along with the ability to multitask in a fast-paced setting. Key ResponsibilitiesInventory Management Maintain accurate stock records in inventory management systems. Monitor inventory levels and ensure timely replenishment to avoid stockouts or overstocking. Conduct regular stock audits; identify and resolve discrepancies. Coordinate with suppliers for inventory procurement and manage returns of damaged/defective items. Orders Management Process and manage customer orders with accuracy and efficiency. Work with the warehouse team to prioritize urgent and high-value orders. Track and manage order statuses, resolving delays, cancellations, or discrepancies proactively. Communicate order and shipping updates to customers and internal teams. Shipment Coordination Schedule and coordinate shipments with logistics partners to ensure on-time delivery. Track shipments, troubleshoot delays, and resolve issues with delivery partners. Maintain proper shipping documentation, including invoices and packing lists. Implement cost-effective shipping strategies without compromising quality. Returns and Safe-T Claims Management Manage the complete returns process, including product inspection, restocking, or disposal. Address customer complaints related to returns, exchanges, or refunds. File and monitor Safe-T claims (or platform equivalents) for lost or damaged orders. Keep detailed records of claims and follow up for timely resolutions. Reporting and Analysis Generate and review reports on inventory, order fulfillment, returns, and claims. Analyze trends to identify bottlenecks or inefficiencies. Track and report on performance metrics including inventory accuracy and order timeliness. Qualifications and SkillsEducation & Experience Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. Minimum 3 years of experience in inventory, logistics, order processing, or e-commerce operations. Technical Skills Proficiency with shipping platforms such as Amazon and Flipkart. Strong knowledge of Microsoft Excel for data analysis and reporting. Soft Skills Highly organized and detail-oriented. Strong problem-solving and decision-making capabilities. Excellent communication skills, both written and verbal. Ability to manage multiple tasks and work under pressure in a fast-paced environment. Key Performance Indicators (KPIs) Inventory accuracy and stock reconciliation rate. On-time order processing and delivery rate. Returns processing turnaround time and accuracy. Percentage and resolution rate of Safe-T claims. Reduction in logistics/shipping costs while maintaining quality. Work Environment Dynamic e-commerce setting focused on speed, accuracy, and customer satisfaction. Mix of office work (desk-based) and hands-on operational tasks like stock inspection or dispatch support. Compensation Salary: ₹27,000 – ₹32,000 per month (based on experience and skill set) Experience Required: Minimum 3 - 5 years in a relevant operational role Job Types: Full-time, Permanent Pay: Up to ₹40,000.00 per month Schedule: Day shift Work Location: In person

E-commerce Dispatch Executive Location: Ghaziabad, Uttar Pradesh (or as specified) Employment Type: Full-time Salary: ₹30,000 – ₹40,000 per month (depending on experience) Role Overview: The E-commerce Dispatch Executive is pivotal in overseeing the end-to-end dispatch operations for our e-commerce platforms. This role ensures timely and accurate order fulfillment, efficient logistics coordination, and seamless integration with warehouse and customer service teams. Key Responsibilities: Order Fulfillment & Dispatch Management: Supervise and manage the daily dispatch operations, ensuring timely processing and shipment of orders. Coordinate with warehouse staff to ensure accurate picking, packing, and labeling of products. Generate and manage dispatch manifests, waybills, and shipping labels. Logistics & Vendor Coordination: Liaise with logistics partners to schedule pickups and deliveries, ensuring adherence to service level agreements (SLAs). Monitor and track shipments, addressing any delays or issues promptly. Manage relationships with courier services, negotiating rates and resolving service-related concerns. Inventory & Returns Management: Collaborate with inventory teams to maintain optimal stock levels and ensure accurate order fulfillment. Oversee the returns process, ensuring timely processing and updating of return-to-origin (RTO) shipments. Handle damaged or undelivered goods, coordinating with relevant teams for resolution. Reporting & Documentation: Maintain detailed records of dispatch activities, including order statuses, shipping costs, and delivery timelines. Prepare and present regular reports on dispatch performance metrics to senior management. Ensure compliance with company policies and regulatory requirements in all dispatch operations. Team Leadership & Training: Lead and mentor a team of dispatch executives, providing guidance and support. Conduct training sessions to enhance team skills in order processing, packaging standards, and customer service. Foster a collaborative and efficient work environment, promoting continuous improvement. Required Qualifications: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field. Minimum of 2–4 years of experience in e-commerce dispatch or logistics operations. Proficiency in using e-commerce platforms (e.g., Amazon Seller Central, Flipkart Seller Hub) and logistics management tools. Strong organizational and multitasking abilities, with attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Excel and other office applications. Preferred Skills: Experience with Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) software. Knowledge of international shipping regulations and customs procedures. Ability to analyze data and generate insights to optimize dispatch operations. Fluency in English and Hindi; knowledge of additional languages is a plus. Job Type: Full-time Pay: Up to ₹40,000.00 per month Schedule: Day shift Work Location: In person

E-commerce Dispatch Executive Location: Ghaziabad, Uttar Pradesh (or as specified) Employment Type: Full-time Salary: ₹30,000 – ₹40,000 per month (depending on experience) Role Overview: The E-commerce Dispatch Executive is pivotal in overseeing the end-to-end dispatch operations for our e-commerce platforms. This role ensures timely and accurate order fulfillment, efficient logistics coordination, and seamless integration with warehouse and customer service teams. Key Responsibilities: Order Fulfillment & Dispatch Management: Supervise and manage the daily dispatch operations, ensuring timely processing and shipment of orders. Coordinate with warehouse staff to ensure accurate picking, packing, and labeling of products. Generate and manage dispatch manifests, waybills, and shipping labels. Logistics & Vendor Coordination: Liaise with logistics partners to schedule pickups and deliveries, ensuring adherence to service level agreements (SLAs). Monitor and track shipments, addressing any delays or issues promptly. Manage relationships with courier services, negotiating rates and resolving service-related concerns. Inventory & Returns Management: Collaborate with inventory teams to maintain optimal stock levels and ensure accurate order fulfillment. Oversee the returns process, ensuring timely processing and updating of return-to-origin (RTO) shipments. Handle damaged or undelivered goods, coordinating with relevant teams for resolution. Reporting & Documentation: Maintain detailed records of dispatch activities, including order statuses, shipping costs, and delivery timelines. Prepare and present regular reports on dispatch performance metrics to senior management. Ensure compliance with company policies and regulatory requirements in all dispatch operations. Team Leadership & Training: Lead and mentor a team of dispatch executives, providing guidance and support. Conduct training sessions to enhance team skills in order processing, packaging standards, and customer service. Foster a collaborative and efficient work environment, promoting continuous improvement. Required Qualifications: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field. Minimum of 2–4 years of experience in e-commerce dispatch or logistics operations. Proficiency in using e-commerce platforms (e.g., Amazon Seller Central, Flipkart Seller Hub) and logistics management tools. Strong organizational and multitasking abilities, with attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Excel and other office applications. Preferred Skills: Experience with Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) software. Knowledge of international shipping regulations and customs procedures. Ability to analyze data and generate insights to optimize dispatch operations. Fluency in English and Hindi; knowledge of additional languages is a plus. Job Type: Full-time Pay: Up to ₹40,000.00 per month Schedule: Day shift Work Location: In person