Job Title: Assistant Manager – Billing & AR Follow-up Department: Medical Billing Location: Hyderabad Reports to: Billing Operations Manager / RCM Manager Job Summary: The Assistant Manager – Billing & AR Follow-up will oversee end-to-end medical billing processes and manage the accounts receivable team to ensure timely claim submissions, follow-ups, and collections. This role requires a deep understanding of US healthcare RCM, payer guidelines, and effective leadership skills to drive team performance and revenue outcomes. Key Responsibilities: Supervise daily billing operations and AR follow-up activities with strong people management skills. Ensure timely and accurate submission of claims to insurance payers. Monitor aging reports and lead efforts on unpaid and denied claims. Conduct root cause analysis for denials and implement corrective actions. Coordinate with clients, payers, and internal teams for resolution of complex AR issues. Maintain process compliance with HIPAA and client-specific standards. Generate and analyse reports to track performance, collections, and KPIs. Support month-end closing activities related to billing and AR. Train, mentor, and manage a team of billing and AR executives. Recommend process improvements to optimize reimbursement and reduce AR days. Experience in handling client communication and reporting. Required Qualifications: Bachelor’s degree in any discipline (Healthcare or Commerce preferred). 8–10 years of experience in US healthcare RCM, with at least 2–3 years in a leadership role. Strong knowledge of medical billing, payer guidelines, AR follow-up, and denial management. Excellent communication and interpersonal skills. Proficient in MS Excel and billing software (e.g., Epic, Athena, NextGen, eClinicalWorks, etc.). Ability to analyse data and make data-driven decisions. Preferred Skills: Certification in Medical Billing or Healthcare Administration. Exposure to quality audits and compliance processes. Show more Show less

Sales Manager – RCM Billing Job Summary: The RCM Billing Sales Manager is responsible for driving new business growth by identifying, qualifying, and closing opportunities for RCM and medical billing services. This role involves targeting US-based healthcare providers (e.g., physician groups, hospitals, ASC, DME, behavioral health practices), building strong client relationships, and contributing to the organization’s revenue targets. Key Responsibilities: Business Development Identify and prospect potential clients in the US healthcare sector. Generate qualified leads through cold calling, networking, referrals, events, and digital channels. Pitch RCM and billing solutions tailored to client needs (end-to-end, coding, charge entry, AR follow-up, denial management, etc.). Sales Strategy & Execution Own and manage the full sales cycle – from lead generation to contract closure. Develop and present proposals, pricing models, and ROI justifications. Collaborate with internal teams (RCM ops, legal, finance, onboarding) to deliver winning bids and proposals. Relationship Management Build and maintain long-term relationships with C-level stakeholders and decision-makers. Serve as the point of contact for pre-sales and initial onboarding queries. Track market trends and competitor activities to position services effectively). Reporting & Performance Achieve monthly/quarterly/annual sales targets and KPIs. Maintain accurate pipeline updates using CRM tools (e.g., Salesforce, HubSpot). Provide regular sales forecasts, win-loss analysis, and performance dashboards. Qualifications: Bachelor’s degree (MBA preferred).Proven track record of achieving or exceeding sales targets in the healthcare BPO/KPO space. Strong understanding of US healthcare RCM processes: billing, coding, AR, denials. Experience selling to medical groups, hospitals, or healthcare administrators. Excellent communication, negotiation, and consultative selling skills. Familiarity with compliance and data privacy frameworks (e.g., HIPAA). Preferred Key Skills: Experience working with or selling services on platforms like Epic, eClinicalWorks, Athenahealth, NextGen, etc. Existing network of healthcare provider contacts in the US. Willingness to travel for client meetings, trade shows, or conferences (as needed). KPIs / Performance Metrics: New client acquisition count and value (monthly/quarterly) Pipeline coverage ratio Conversion rate (lead to deal) Revenue from closed deals Sales cycle duration.

Company Description Since 1998, Pena4 and its other entities have been delivering precise and timely customized business data processing outsourcing services that meet international standards. We have a full complement of professionals in IT, finance, and healthcare, including IT administrators, programmers, accountants, bookkeepers, and allied health professionals such as physicians, registered nurses, and certified coding specialists. Role Description This is a full-time hybrid role for an RCM Sales Manager based in Hyderabad. The RCM Sales Manager will be responsible for managing and driving the sales of revenue cycle management services. Day-to-day tasks include identifying and developing new business opportunities, maintaining client relationships, preparing sales presentations, and achieving sales targets. The role also requires some work from home flexibility. Qualifications Experience in sales and account management in the healthcare industry Understanding of revenue cycle management processes Strong communication and presentation skills Ability to develop and maintain client relationships Proficiency in CRM and sales tracking tools Excellent negotiation and closing skills Ability to work independently and as part of a team Bachelor's degree in business, healthcare administration, or related field Experience in business data processing outsourcing services is a plus

Company Description Since 1998, Pena4 and its associated entities have been offering precise and timely customized business data processing outsourcing services that meet international standards. The company boasts a diverse team of IT, financial, and healthcare professionals, including IT administrators, programmers, accountants, bookkeepers, and healthcare specialists such as physicians, registered nurses, and certified coding specialists. Role Description This is a full-time, on-site role for a Sales Manager specializing in Medical Billing (RCM Sales) located in Hyderabad. The Sales Manager will be responsible for generating leads, managing client relationships, negotiating contracts, and closing sales for medical billing services. Daily tasks include prospecting new clients, maintaining relationships with existing clients, and collaborating with internal teams to ensure client satisfaction and achieve sales targets. Qualifications Proven experience in Sales, particularly in Medical Billing or RCM Sales Strong understanding of medical billing processes and revenue cycle management Excellent negotiation and communication skills Ability to generate and qualify leads effectively Client relationship management skills Ability to work independently and in a team environment Bachelor's degree in Business, Marketing, or related field is preferred Experience in the healthcare industry is a plus

Position Purpose: The Sales Manager – Medical Billing is responsible for driving business growth by acquiring new clients and expanding relationships with existing customers in the healthcare revenue cycle management (RCM) and medical billing domain. The role focuses on identifying sales opportunities, building strong client partnerships, and providing tailored solutions that meet the unique billing and compliance needs of healthcare providers. The Sales Manager plays a critical role in achieving revenue targets, enhancing client satisfaction, and promoting the company’s medical billing services in a competitive market. Position Summary The RCM Billing Sales Manager is responsible for driving new business growth by identifying, qualifying, and closing opportunities for RCM and medical billing services. This role involves targeting US-based healthcare providers (e.g., physician groups, hospitals, ASCs, DMEs, behavioral health practices), building strong client relationships, and contributing to the organization’s revenue targets. Eligibility - Education: Bachelor’s degree (MBA preferred).Proven track record of achieving or exceeding sales targets in the healthcare BPO/KPO space. Strong understanding of US healthcare RCM processes: billing, coding, AR, denials. Experience selling to medical groups, hospitals, or healthcare administrators. Excellent communication, negotiation, and consultative selling skills. Familiarity with compliance and data privacy frameworks (e.g., HIPAA). Experience: 10 to 12 years of experience KPIs / Performance Metrics New client acquisition count and value (monthly/quarterly) Pipeline coverage ratio Conversion rate (lead to deal) Revenue from closed deals Sales cycle duration. Required Skills: Industry Knowledge · Strong understanding of medical billing, coding, revenue cycle management (RCM), and healthcare compliance. · Familiarity with medical billing software and healthcare regulations (e.g., HIPAA). 2. Sales Expertise · Proven track record in B2B sales, preferably in the healthcare or medical billing industry. · Strong skills in lead generation, client acquisition, and contract negotiation. 3. Communication & Relationship Building · Excellent verbal and written communication skills. · Ability to build trust and maintain long-term relationships with healthcare providers and decision-makers. 4. Strategic Thinking · Ability to analyze market trends, understand client needs, and develop customized sales strategies. · Competence in pipeline management and sales forecasting. 5. Leadership & Team Management · Experience in leading and motivating sales teams to achieve targets. Capability to train, mentor, and manage a high-performing sales team. 6. Customer-Centric Approach · Strong focus on customer satisfaction and delivering value-added solutions. · Ability to understand client pain points and offer relevant medical billing services. 7. Negotiation & Closing Skills · Proficiency in pricing, proposal development, and closing high-value deals. 8. Technical Proficiency · Comfortable using CRM tools, Microsoft Office Suite, and sales enablement platforms. · Basic understanding of billing analytics and reporting tools. 9. Adaptability & Problem Solving · Ability to work in a fast-paced environment and quickly adapt to changing client requirements or industry regulations. Preferred Skills Strong problem-solving and decision-making skills. Experience working with or selling services on platforms like Epic, eClinicalWorks, Athenahealth, NextGen, etc. Existing network of healthcare provider contacts in the US. Willingness to travel for client meetings, trade shows, or conferences (as needed). Position Responsibilities Business Development Identify and prospect potential clients in the US healthcare sector. Generate qualified leads through cold calling, networking, referrals, events, and digital channels. Pitch RCM and billing solutions tailored to client needs (end-to-end, coding, charge entry, AR follow-up, denial management, etc.). Sales Strategy & Execution Own and manage the full sales cycle – from lead generation to contract closure. Develop and present proposals, pricing models, and ROI justifications. Collaborate with internal teams (RCM ops, legal, finance, onboarding) to deliver winning bids and proposals. Relationship Management Build and maintain long-term relationships with C-level stakeholders and decision-makers. Serve as the point of contact for pre-sales and initial onboarding queries. Track market trends and competitor activities to position services effectively). Reporting & Performance Achieve monthly/quarterly/annual sales targets and KPIs. Maintain accurate pipeline updates using CRM tools (e.g., Salesforce, HubSpot). Provide regular sales forecasts, win-loss analysis, and performance dashboards.