Job Summary: The Service Advisor acts as the key link between customers and the service department. This role is responsible for understanding customer complaints, preparing job estimates, coordinating with technicians, and ensuring timely delivery of vehicles or equipment with complete customer satisfaction. Key Responsibilities: Greet customers and understand their service or repair requirements. Prepare job cards, cost estimates, and get customer approval before starting the work. Coordinate with mechanics and technicians to ensure accurate diagnosis and timely repairs. Communicate clearly with customers about service status, additional repairs, and delivery timelines. Perform final inspection before vehicle delivery to ensure all issues are resolved. Explain the work carried out and billing details to the customer. Maintain complete service records and follow up for periodic maintenance. Handle customer complaints and escalate issues when necessary. Promote service offers, maintenance packages, and value-added services. Ensure a high standard of customer service and workshop discipline. Qualifications & Skills: Diploma / Degree in Automobile or Mechanical Engineering (preferred). 2–5 years of experience in a similar role at an automobile dealership or service center. Strong communication and interpersonal skills. Basic technical knowledge of vehicles and repair procedures. Good organizational and customer-handling skills. Proficiency in MS Office and service management software. Pleasant personality and customer-focused attitude. Job Type: Full-time Work Location: In person
Job Summary: The Sales Executive is responsible for generating leads, building customer relationships, and achieving sales targets. The role involves promoting products/services, and ensuring customer satisfaction through effective communication and follow-ups. Key Responsibilities: Identify and approach potential customers through calls, visits, and online platforms. Promote company products and services to achieve monthly and quarterly sales targets. Maintain strong relationships with existing clients and ensure repeat business. Conduct product demonstrations and presentations to prospective customers. Understand customer needs and provide appropriate solutions. Prepare and submit quotations, proposals, and sales reports. Coordinate with internal teams (marketing, accounts, and delivery) for smooth order execution. Stay updated with market trends, competitor activities, and pricing strategies. Participate in promotional events, exhibitions, or trade shows as required. Handle customer queries and resolve complaints in a professional manner. Qualifications & Skills: Bachelor’s degree in Marketing, Business Administration, or a related field. 1–3 years of experience in sales (Freshers with good communication skills can also apply). Strong communication, negotiation, and presentation skills. Goal-oriented with the ability to work under pressure. Good knowledge of MS Office and CRM tools. Willingness to travel for client meetings or site visits. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Job Summary: The Senior Mechanic is responsible for diagnosing, repairing, and maintaining vehicles, machines, or equipment to ensure smooth operation and reliability. The role performing advanced troubleshooting, and maintaining service quality and safety standards. Key Responsibilities: Inspect, diagnose, and repair mechanical, electrical, and hydraulic issues in vehicles or machinery. Perform preventive maintenance as per company schedules. Supervise and guide junior mechanics and helpers during repair and maintenance activities. Maintain accurate service records and job cards for all repair works. Identify faulty parts and recommend replacements or upgrades. Ensure all repairs meet quality and safety standards. Coordinate with the Service Manager for spare parts requirements and job planning. Test vehicles/equipment after service to confirm problem resolution. Maintain cleanliness and orderliness in the workshop area. Ensure compliance with safety procedures and company policies. Qualifications & Skills: ITI / Diploma in Automobile or Mechanical Engineering. Minimum 2-3years of hands-on experience in vehicle or equipment maintenance. Strong technical knowledge of engines, electrical systems, and diagnostics tools. Ability to lead a team and provide on-the-job training to junior staff. Good problem-solving and time management skills. Basic computer knowledge for service reporting (preferred). Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person