On-site
Full Time
Process Purchase Orders (POs) with many IT vendors using a variety of ordering methods, such as electronic ordering (EDI/XML)
Resolving order issues with clients Sales Representatives and our IT vendors
Expedite and follow up with vendors to ensure accurate and timely delivery of purchase orders
Form and maintain vendor relationships to meet clients performance, efficiency and pricing requirements
Research past orders to resolve issues and reconcile open PO transactions
You will be involved in communication and interaction with various internal departments including Inside Sales, Accounting, Hardware, Licensing, Warehouse and our Technical teams
Develop familiarity with our IT vendors and make sourcing decisions to pick best vendor based on performance, pricing and/or availability
Issue quotes and interact with customers
Obtain vendor quotes
Create parts and vendors
Reconcile vendor invoices and set up for payment
Coordinate with Legal and suppliers through the defined channels for supplier to agree to clients existing vendor agreement or we try to get client's legal to agree to the supplier's agreement
Follow-up and escalate on pending items with relevant departments
Building relations with clients and sales representatives and becoming a point-of-contact for Sales and Supplier inquiries
Own SLA/KPI and ensure achieve daily TAT and accuracy with 100%
Share insights to the Training team on improving the team's process knowledge overall
Minimum Qualifications / Skills
Bachelor's Degree in Commerce, Business Administration
Prior work experience
Excellent written and verbal communication skills
Ability to learn fast, absorb knowledge and apply newly learned information
Ability to work effectively within all levels of an organization, both internally and externally
Ability to work both individually and in a team environment
Excellent problem solving, organizational, and time management skills
Ability to think creatively and find solutions to issues
Detail oriented with the ability to multitask and complete tasks with efficiency and accuracy
Ability to self-manage, take initiative and be resourceful
Excellent follow up skills
Preferred Qualifications/ Skills
Office experience
Familiarity with computer products and programs are desirable for this position
May need to work after hours, once every other month, to ensure orders that need to be processed, have been received and completed for End of Month
On rare occasion (i.e. once every other year), our Purchasing Representatives may need to be on call and work on a weekend
Oracle, SAP, knowledge and experience would be an added advantage
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