E-commerce Business Analysis Professional Cybage

7.0 - 11.0 years

9 - 13 Lacs

Pune

Work from Office

About this Position: You will be BA for Retail domain who will be SPOC between Clients & technical teams. You will help in Product designing & its implementation & demonstrate expertise of e-commerce/ Retail domain Mandatory skills : o Strong ecommerce domain knowledge. o Should have 3-5 years of experience playing BA role for US/UK/ANZ based ecommerce/retail industry customer with active involvement with customer stakeholder. o Good expertise on wireframing/mockup designing tools like Figma/Balsamiq or similar. o Proficient in MS Office applications. o Should have excellent English communication and logical thinker. Job Description : o Requirements Gathering, Analysis, Documentation and Solutioning Collaborate with stakeholders to elicit, document, and analyze business requirements for e-commerce solutions. Create wireframe and mockup for application user interfaces, as needed. Act as a liaison between business teams and technical teams to ensure platform capabilities meet business needs. Evaluate and optimize e-commerce workflows, including product catalog management, checkout processes, payment integration, and customer experience enhancements. Identify areas for improvement to increase efficiency and reduce operational bottlenecks. Create and maintain comprehensive documentation, including functional specifications, user stories, and test cases. Ensure adherence to industry standards, data privacy, and regulatory compliance. o Data Analysis and Reporting Analyze e-commerce data to assess performance metrics like sales conversion rates, site traffic, and customer retention. Prepare actionable insights and reports to support decision-making. o Cross-functional Team Collaboration and Communication Serve as the primary point of contact for communicating project updates, milestones, and risks to stakeholders. Work with cross-functional teams, including developers, designers, and presales/marketing teams, to ensure project success.

Posted 1 month ago

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