69 Patient Management Jobs - Page 3

We are looking for compassionate and dynamic Clinicians to join our mission of delivering high-quality, affordable services to the broader population in India. We are inviting applications for the position of: Position : Senior Consultant - Psychiatry Qualification : MD/DNB with 5+ years of experience

To perform and assist in gynecological procedures.jd - Responsibilities: Patient Care & Management: Conduct comprehensive history taking, physical examinations, and provisional diagnoses for obstetrics and gynaecology patients. Formulate and implement patient management plans under the supervision of senior doctors. Monitor patients' conditions, interpret diagnostic results, and adjust treatment as necessary. Participate actively in labor ward duties, including monitoring labor progression, assisting in deliveries (normal and instrumental), and managing obstetric emergencies. Perform basic gynaecological procedures and assist in major gynaecological surgeries. Manage pre-operative and post-operative care for gynaecology patients. Provide empathetic counseling and support to patients and their families. Emergency Response: Respond promptly to obstetric and gynaecological emergencies, stabilizing patients and initiating appropriate interventions. Participate in the on-call rota as per departmental requirements. Documentation & Record Keeping: Maintain accurate, complete, and timely patient medical records, including admission notes, progress notes, orders, and discharge summaries. Ensure all necessary consent forms are properly filled and recorded. Team Collaboration: Work effectively as part of a multidisciplinary team, collaborating with nurses, allied health professionals, and other medical specialists. Communicate effectively with supervising consultants and senior residents regarding patient status and management. Learning & Development: Actively participate in daily ward rounds, academic sessions, grand rounds, seminars, and case presentations. Continuously update medical knowledge and skills through self-study, attending workshops, and reviewing current literature. Prepare for and successfully complete examinations relevant to the residency program. Adherence to Protocols: Strictly adhere to hospital policies, clinical protocols, infection control guidelines, and ethical standards. Maintain patient confidentiality at all times.

We are seeking a skilled and motivated Consultant Gastrosurgeon (MCh / DrNB) to join our dynamic team. The ideal candidate will be responsible for performing complex surgical procedures related to the gastrointestinal tract and providing exceptional patient care. Responsibilities Perform advanced laparoscopic and open surgical procedures related to gastroenterology. Conduct pre-operative assessments and consultations for patients. Develop and implement post-operative care plans. Collaborate with a multidisciplinary team to ensure comprehensive patient care. Participate in clinical research and contribute to publications in the field of gastro surgery. Skills and Qualifications MCh or DrNB in Surgical Gastroenterology from a recognized institution. Strong knowledge of gastrointestinal anatomy, pathology, and surgical techniques. Excellent communication and interpersonal skills to effectively interact with patients and healthcare team. Ability to work under pressure and make quick decisions in critical situations. Familiarity with the latest surgical technologies and techniques in gastroenterology.

We are seeking a dedicated and skilled Senior Resident in General Medicine to join our healthcare team. The ideal candidate will have a strong foundation in general medicine and a passion for patient care. This role offers an opportunity to work in a dynamic environment and contribute to the health and well-being of our patients. Responsibilities Conducting thorough patient assessments and examinations. Diagnosing and treating various medical conditions. Assisting in the management of patient care and treatment plans. Collaborating with multidisciplinary teams to ensure comprehensive patient care. Participating in rounds and providing updates on patient progress. Maintaining accurate and up-to-date patient records. Educating patients and their families on health management and disease prevention. Skills and Qualifications MD or DNB in General Medicine from a recognized institution. Strong clinical knowledge and skills in general medicine. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Proficient in using medical software and electronic health records. Strong analytical and problem-solving skills. Commitment to ongoing professional development and learning.

We are seeking a dedicated and skilled Consultant General Physician (MD / DNB) to join our healthcare team. The ideal candidate will be responsible for providing comprehensive medical care to patients, including diagnosis, treatment, and follow-up. The Consultant will work collaboratively with other healthcare professionals to ensure the best outcomes for our patients. Responsibilities Conduct thorough patient examinations and assessments. Diagnose and treat a variety of medical conditions. Prescribe medications and treatment plans. Collaborate with other healthcare professionals to provide comprehensive care. Maintain detailed and accurate patient records. Provide health education and counseling to patients and their families. Stay updated with the latest medical research and advancements. Skills and Qualifications MD or DNB in General Medicine from a recognized institution. 1-4 years of experience in a clinical setting. Strong clinical assessment and diagnostic skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a multidisciplinary team. Proficiency in electronic medical records (EMR) systems. Strong problem-solving and critical thinking abilities.

Roles and Responsibilities Provide high-quality medical care to patients with eye-related issues, including cataract surgery, glaucoma treatment, and OPD consultations. Conduct clinical diagnoses and develop effective treatment plans for various ophthalmological conditions. Manage patient flow in the outpatient department (OPD) and ensure timely follow-ups with patients. Collaborate with other healthcare professionals to deliver comprehensive patient management services. Perform post-operative care and monitoring of patients undergoing ophthalmic surgeries. Desired Candidate Profile 1-6 years of experience as an Ophthalmologist or equivalent qualification (DNB/MS/MD). Strong skills in Cataract, Glaucoma, OPD Consultation, Patient Management, Post-Operative Care, Clinical Diagnosis. Ability to work effectively in a fast-paced hospital environment with minimal supervision. Excellent communication skills for interacting with patients from diverse backgrounds.

Description We are seeking a Senior Resident Psychiatrist to join our dedicated team in providing high-quality mental health care. The ideal candidate will have a passion for psychiatric practice and a commitment to improving the lives of patients. This role involves working closely with a variety of patients to assess their mental health needs and provide appropriate treatment. Responsibilities Conduct comprehensive psychiatric evaluations and assessments of patients. Develop and implement individualized treatment plans based on patient needs. Provide psychotherapy and medication management to patients. Collaborate with a multidisciplinary team to ensure holistic care for patients. Maintain accurate and up-to-date patient records and documentation. Participate in case consultations and treatment planning meetings. Educate patients and their families about mental health conditions and treatment options. Skills and Qualifications MBBS and MD/DNB in Psychiatry from a recognized institution. Strong knowledge of psychotropic medications and their uses. Excellent communication and interpersonal skills. Ability to work effectively in a multidisciplinary team. Proficiency in conducting psychiatric assessments and therapy sessions. Familiarity with mental health legislation and ethical guidelines. Strong analytical and decision-making skills.

We are seeking a Consultant General Medicine to join our healthcare team in India. The ideal candidate will be responsible for providing high-quality medical care to patients, including diagnosing and treating a variety of health conditions. This role requires a compassionate approach and a commitment to patient well-being. Responsibilities Conduct thorough medical assessments and diagnose patients conditions. Create and implement effective treatment plans for patients. Monitor patient progress and adjust treatments as necessary. Collaborate with other healthcare professionals to provide comprehensive care. Educate patients about their conditions and preventative measures. Document patient history and treatment plans accurately. Skills and Qualifications MBBS degree from a recognized medical institution. Registration with the Medical Council of India (MCI). Strong clinical assessment and diagnostic skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a multidisciplinary team. Proficiency in using electronic health records and medical software.

We are seeking a Consultant Neurology to join our healthcare team in India. This role is ideal for a motivated individual with a passion for neurology, looking to contribute to patient care and clinical excellence. Responsibilities Conduct thorough neurological evaluations and assessments of patients. Diagnose neurological disorders and develop appropriate treatment plans. Collaborate with multidisciplinary teams to provide comprehensive care. Stay updated with the latest advancements in neurology and integrate them into practice. Educate patients and their families about neurological conditions and treatments. Skills and Qualifications MBBS degree from a recognized institution. MD in Neurology or equivalent qualification. Strong understanding of neurological assessments and diagnostic procedures. Excellent communication and interpersonal skills. Ability to work effectively in a team and manage patient care.

We are seeking a skilled and dedicated Consultant Urology to join our healthcare team in India. The ideal candidate will have a strong background in urological care, with the ability to diagnose and treat a wide range of urological conditions. This role requires a passion for patient care and a commitment to excellence in clinical practice. Responsibilities Diagnose and treat patients with urological conditions and diseases. Perform urological surgeries and procedures as required. Conduct patient consultations and follow-up visits. Collaborate with a multidisciplinary team to ensure comprehensive care. Maintain accurate patient records and documentation. Participate in research and clinical trials as applicable. Educate patients and their families on urological health and treatment options. Skills and Qualifications MBBS degree from a recognized institution. Postgraduate qualification in Urology (DNB, MS, or equivalent). 1-5 years of experience in Urology, preferably in a clinical setting. Strong clinical assessment and diagnostic skills. Proficiency in urological procedures and surgeries. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Familiarity with electronic health records and patient management systems.

We are seeking a Consultant Gastroenterologist to join our medical team in India. The ideal candidate will have 0-5 years of experience in the field of gastroenterology, providing expert care for patients with various gastrointestinal disorders. The consultant will be responsible for evaluating, diagnosing, and treating patients while collaborating with other medical professionals to ensure comprehensive patient care. Responsibilities Conduct thorough patient evaluations and assessments for gastrointestinal disorders. Develop and implement treatment plans for patients with various gastroenterological conditions. Perform diagnostic procedures such as endoscopies and colonoscopies as required. Collaborate with other healthcare professionals to provide comprehensive care to patients. Stay updated with the latest advancements in gastroenterology and participate in continuous education. Educate patients and their families on diet, lifestyle changes, and treatment options. Skills and Qualifications MBBS degree from a recognized institution. Postgraduate qualification in Gastroenterology (DM/DNB) or equivalent. Strong clinical skills and knowledge of gastroenterological diseases. Proficiency in performing endoscopic procedures and interpreting diagnostic tests. Excellent communication skills to interact with patients and healthcare teams. Ability to work in a fast-paced environment and manage multiple patient cases effectively.

The Transplant Coordinator Medical Services plays a crucial role in managing the organ transplant process, ensuring that patients receive the highest standard of care throughout their transplant journey. This position involves collaboration with various medical teams, patient education, and meticulous case management. Responsibilities Coordinate and manage the organ transplant process from donor identification to recipient follow-up. Collaborate with medical teams to assess patient suitability for transplant procedures. Educate patients and families about transplant options, procedures, and post-transplant care. Maintain accurate records and documentation related to transplant cases and donor information. Monitor and report on transplant outcomes and patient progress post-surgery. Participate in multidisciplinary team meetings to discuss patient cases and strategies for care. Skills and Qualifications Bachelor's degree in Nursing, Medicine, or a related field. 1-4 years of experience in healthcare, preferably in transplant services or critical care. Strong understanding of organ transplant processes and regulations in India. Excellent communication and interpersonal skills for patient and family interactions. Ability to work collaboratively in a multidisciplinary team environment. Strong organizational skills and attention to detail in managing transplant cases. Proficiency in using medical software and electronic health records.

We are seeking a dedicated and experienced Senior Specialist in Obstetrics & Gynecology to join our healthcare team. The ideal candidate will have 4-6 years of experience in providing high-quality care to women and will be responsible for diagnosing and treating various reproductive health issues, managing pregnancies, and performing necessary surgical procedures. Responsibilities Conduct comprehensive health assessments and physical examinations of patients. Diagnose and manage a variety of obstetric and gynecological conditions. Provide prenatal care and monitor the progress of pregnancies. Perform routine and emergency obstetric procedures, including cesarean sections and labor management. Offer guidance and education to patients regarding reproductive health, family planning, and gynecological issues. Collaborate with other healthcare professionals to ensure a multidisciplinary approach to patient care. Stay updated with advancements in obstetrics and gynecology through continuous education and training. Skills and Qualifications MBBS degree from a recognized institution. MD in Obstetrics and Gynecology or equivalent postgraduate qualification. Strong clinical skills in obstetrics and gynecology. Excellent communication and interpersonal skills to interact with patients and staff. Ability to work in a fast-paced environment and manage multiple tasks efficiently. Strong analytical and problem-solving skills. Knowledge of current best practices and guidelines in obstetrics and gynecology.

Seeking MBBS Doctor to provide clinical care and coordinate with departments effectively. Location :Pune Exp 2-12 yrs ( registered Freshers can also apply Send your CV on hr1.jh@mmfhospitals.in HR Dept 8657171616 /02041096690

Department : Health & Wellness Programs Reports To : Program Lead Nutrition & Wellness About the Role: We are looking for a passionate and empathetic Clinical Nutritionist/Dietitian to join our Health & Wellness team at MediBuddy. You will play a critical role in empowering users to lead healthier lives by creating personalized nutrition plans, addressing health concerns such as Diabetes, PCOS, thyroid disorders, pre-natal and post-partum care, and supporting their journey towards improved fitness, sleep, and mental well-being. Key Responsibilities: Personalized Nutrition Planning: Assess users health goals and medical concerns (e.g., Diabetes, PCOS, thyroid, pre/postnatal issues) and develop tailored nutrition plans that account for deficiencies, food intolerances, fitness levels, sleep patterns, and stress. Health Counseling & Education: Educate and advise a wide range of patients with dietary-related disorders on practical, sustainable ways to improve their health through evidence-based nutrition and lifestyle changes. Program Recommendation & Sales: Identify user needs and appropriately position, pitch, and upsell MediBuddys health programs that align with their preferences and goals. Lead Conversion & Sales Management: Manage the end-to-end sales cycle from reaching out to prospective leads, pitching relevant offerings, to closing sales and onboarding patients. Patient Progress Monitoring: Conduct regular 1:1 follow-ups, track user progress through check-ins, meal tracking, and measurable health outcomes to ensure tangible improvements in health status. Marketing & Awareness Initiatives: Participate in community outreach activities such as webinars, health talks, live sessions, and other content-driven initiatives to drive user engagement and promote healthy living. Qualifications: Bachelors or Masters degree in Nutrition, Dietetics, or a related field. Certification from a recognized body (e.g., RD, RDN, or equivalent) is a plus. 1-3 years of experience in clinical nutrition, health coaching, or wellness consultation. Experience in womens health, metabolic disorders, or therapeutic nutrition is preferred. Skills & Competencies: Excellent interpersonal and communication skills. Strong counseling and patient management abilities. Sales acumen with experience in health/wellness program conversions. Ability to track data and measure health outcomes. Comfortable conducting webinars and live even

JOB DETAILS 1. She will participate in the formulation of the philosophy of the hospital specific to the nursing services. 2. She will formulate goals and objectives and participate in formation of policies of the nursing services of the concern hospital. 3. She will implement hospital policies and rules for better health services to the patients. 4. She will make plan for placement of nursing staff including sister-in-charge, staff nurse, students in different units, their rotation plan, and maintain a satisfactory schedule. 5. She will recommend personnel requirement and material requirements. 6. She will review the census and daily reports of hospital and report to the higher authority accordingly. 7. She will make regular hospital round individually and with Hospital Superintendent as well as with various hospital committees to ensure the quality of patient care services. 8. She will responsible for making nursing audit and take necessary action accordingly. 9. She will supervise various stocks of wards for keeping the stock position up to- date with the help of Dy. Nursing Superintendent and sister- in-charge. 10. She will take initiative and participate actively in condemnation of articles of the hospital. 11. She shall be responsible to ensure issuance of show cause notice to all nurses remaining on unauthorised absent and long absent and disobey the authority.

Position Overview: We are seeking a passionate and engaging Dietitian to join our team. The ideal candidate will manage both offline and online leads, ensuring effective communication with patients and delivering exceptional service. You will be responsible for assessing our services, providing feedback, and ensuring a positive experience for our patients. Key Responsibilities: Manage and respond to both offline and online patient inquiries related to dietary services. Conduct engaging consultations and follow-ups with patients to assess their needs and progress. Monitor and evaluate ongoing services and treatments, identifying areas for improvement. Gather patient feedback on their experiences and the effectiveness of services provided. Collaborate with healthcare professionals to ensure integrated patient care. Develop educational materials and resources to support patient engagement and adherence. Stay updated on the latest dietary trends and evidence-based practices. Qualifications: Bachelor's degree in Dietetics, Nutrition, or a related field. Registered Dietitian Nutritionist (RDN) certification. Strong communication and interpersonal skills. Experience in patient engagement and feedback collection. Ability to work independently and as part of a multidisciplinary team. Proficiency in using digital tools for online consultations and patient management. Conversant in Hindi, English, Marathi & Gujarati

The Strategy & Consulting Global Network Song Practice| Service | Life Science Manager (Level 7) Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning Sales, Service and Marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Life Science, Service transformation, Contact Center, Platform Enablement viz. Vlocity CPQ, Veeva CRM, Salesforce Health Cloud, etc | Level: Manager | Location: Bengaluru, Gurgaon, Mumbai, Chennai, Kolkata Hyderabad | Years of Exp:8 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer service challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture's Strategy & Consulting Global Network Song practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Service Transformation, Marketing Transformation, and Commerce and Sales. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. The Life Science Senior Manager position is within the Service practice of Accenture GN Song. The individual would work at the heart of the top global Pharmaceuticals, Biotechnology and Medical Technology organizations and would collaborate on innovative projects while bringing in deep industry knowledge to enhance Patient and HCP experience. You will work closely with our clients as Consulting Professionals who design, build and implement strategies that can help enhance business performance. As part of leading the project teams, you will drive the following: Consulting & Advisory service Lead a team responsible for designing, developing and implementing plans on delivering consulting services that improve service delivery, customer engagement, operational efficiency, and market success. Aid clients to adopt digital solutions to increase their competitiveness and accelerate GTM. Develop and implement solutions to address client challenges , such as improving patient outcomes, optimizing supply chain management, enhancing regulatory compliance, and accelerating product commercialization. Drive the adoption of technology capabilities while ensuring compliance with pharma industry regulations (e.g., HIPAA, GDPR, FDA, EMA) and data security standards. Assist Life Science clients with their most pressing service transformation problems by offering consulting and advisory services. Create a service transformational plan, close the gap between business and technology , and help clients achieve long-term success by co-creating future-proof, agile and resilient operating models. Develop and oversee Life Science components such as care management, patient journeys, appointment scheduling, and data integrations with other systems. Build and maintain client relationships , both existing and new, by understand client problems, bringing relevant solutions and offerings to the clients and influence improvement objectives Provide solutions to complex business problems /opportunities requiring in-depth knowledge of Patient and HCP dynamics, to optimize business processes and deliver on multi-channel customer service strategy. Data and Analytics driven approach highly essential powered by GenAI orchestration for identification and realization of value for the clients and help in driving measurable outcomes through digital investments at the right pace and scale. Recommend and implement digital solutions (e.g., automation, cloud platforms, AI and machine learning tools) to streamline operations and enhance service delivery. Sales & Business Development Generating new business engagements :Drive new business opportunities by identifying and pursuing new leads, defining GTM strategy, facilitate client discussions and presentations to drive new business and client relationships. Work as an integral part of the client's sales / channel development organization. Work towards driving sales and revenue numbers with a structured, logical and dataoriented approach, conducting Market Opportunity. Own and drive Service transformation RFP/RFI response coming in from Life science customers. Practice Development - Strong consulting and advisory experience in Life Sciences industry with deep industry knowledge and understanding of key trends. Take on leadership role: Support overall growth of practice area through a combination of business development, talent management, oversight of delivery work, and thought leadership. Collaborate with Salesforce, Adobe, Nice, MS Dynamics, Genesys etc. business groups, to enable business capabilities with agility, velocity, and quality while optimizing costs. Lead and motivate teams with diverse skills and backgrounds. Manage and mentor talented teams of consultants and technologists supporting, providing input and guidance into the talent strategy and actively participate in engagement, capability development activities. Experience in working as an advisory lead in designing next gen service transformation solution on digital technologies like Vlocity CPQ, Veeva CRM, Salesforce Health Cloud, Data automation and AI tools. Adept with working knowledge of Gen AI based technologies and tools such as ChatGPT, Gemini, DallE, Midjourney, Anthropic, Amazon Bedrock, LLama etc. Capable of using GenAI within applications such as Salesforce, Adobe and MS Dynamics. Understanding on healthcare delivery models, reimbursement systems (e.g., insurance, public health systems), and patient access programs. Bring your best skills forward to excel at the role: Strong consulting and advisory experience in Life Sciences industry with deep industry knowledge and understanding of key trends. Expertise in patient-centric services, healthcare delivery systems, or operational models in life sciences. Deep understanding of Health Care processes, performance drivers & industry leading practices, regulatory and compliance requirements. Understanding of market access strategies for pharmaceuticals and medical devices, pricing and reimbursement, payer negotiation, health economics, and outcomes research (HEOR). Ability to develop long standing relationships with senior client stakeholders. Experienced in managing large global teams, multi-stakeholder environments and complex digital projects engagements in a global network. Strong program management/ people management skills. Experience working with "C" level executives. Problem solving and conflict management. Ability to work effectively in a remote, virtual and global environment. Read about us. What's in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, . Qualifications Your experience counts! Minimum 8+ years of relevant experience in Life science industry with good analytical skills along with domain experience. Working knowledge of Veeva CRM or Salesforce Health cloud and AI tools. Implementation experience is a plus. Demonstrated sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role. Familiarity with healthcare technologies such as CRM, Electronic Health Records (EHR), Laboratory Information Management Systems (LIMS), and patient management platforms. Knowledge of allied service transformation capabilities such as speech analytics, workforce management, CX, etc. is a plus. Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Overview We are seeking a highly skilled and motivated Tier 2 Support Engineer to join our dynamic support team. In this role, you will act as the primary liaison between the support, engineering, and data services teams to handle day-to-day client requests and queries and ensure effective resolution of critical client issues. You will take ownership of escalated tickets, ensuring timely and accurate solutions, with a focus on the healthcare ambulatory domain. Your expertise in the US healthcare ambulatory domain will be essential in providing excellent service and support. Key Responsibilities: Issue Management: Manage, prioritize, and resolve escalated technical support tickets, ensuring that critical client issues are addressed promptly and effectively. Cross-functional Coordination: Serve as the point of contact between the support team, engineering, and data services teams to facilitate clear communication and quick resolution of complex technical issues. Client Escalations: Handle high-priority or sensitive client escalations, demonstrating technical expertise and professionalism in addressing and resolving issues. Root Cause Analysis: Perform in-depth troubleshooting and analysis of technical problems, identifying the root cause and collaborating with relevant teams for resolution. Ownership of Escalated Issues : Take full ownership of escalated issues from start to finish, ensuring that clients receive consistent and clear updates until resolution is achieved. Healthcare Ambulatory Expertise: Leverage domain knowledge in the healthcare ambulatory space to provide solutions that are both technically sound and relevant to the clients specific operational needs. Knowledge Sharing: Document and share solutions to common issues or complex problems to improve knowledge base and support efficiency. Continuous Improvement: Collaborate with internal teams to continuously improve support processes, tools, and service offerings, ensuring a better overall client experience. Required Qualifications: Technical Expertise: Strong technical troubleshooting skills with experience in managing client escalations in a Tier 2 support role or similar technical support capacity. Healthcare Ambulatory Domain Knowledge: Experience working with healthcare applications, ambulatory solutions, and relevant industry standards is required. Communication Skills: Excellent written and verbal communication skills to interact with clients and internal teams effectively. Problem-Solving: Strong analytical and problem-solving abilities to identify, diagnose, and resolve technical issues efficiently. Cross-functional Collaboration: Ability to coordinate and collaborate effectively with multiple teams (engineering, data services, etc.) to resolve client issues. Attention to Detail: High attention to detail, especially when handling complex issues and ensuring they are documented and addressed accurately. Preferred Qualifications: Experience with troubleshooting issues in healthcare-specific applications or systems (e.g., EMRs, patient management systems, RCM etc.). Familiarity with common healthcare integration standards (HL7, EDI, CCDA, FHIR, etc.) is a plus. Knowledge of support ticketing systems (e.g., JIRA, CRM). Education & Experience: Bachelors degree in computer science, Information Technology, Healthcare Informatics, or related field (or equivalent work experience). 3+ years of experience in a technical support role, preferably within healthcare technology or related domains. Location: Kochi WHO WE ARE PracticeSuite Pvt.Ltd, is a national, fast-growing cloud computing software company based in Kochi and Mumbai that provides a cloud-based 360Office Platform to healthcare facilities. PracticeSuite has an agile management team, high employee morale, and high customer satisfaction and retention. PracticeSuite is growing rapidly and is being recognized as one of the 5 top cloud-based systems within healthcare. Please visit our website to learn more about us, at www.practicesuite.com