Patient Coordinator

1 - 5 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Patient Coordinator at the Super Specialty Early Intervention Centre in Kannur, your role will involve providing patient care coordination, scheduling appointments, assisting with documentation, and ensuring the smooth flow of services. You should possess a Master of Social Work (MSW) qualification and have a minimum of one year of experience in a healthcare or clinical environment. Your excellent communication skills, empathy, and ability to collaborate with patients, families, and healthcare professionals will be crucial in this role. - Efficiently schedule patient appointments, including assessments, consultations, and follow-up visits, ensuring accurate timing and coordination with clinical staff. - Assist in the intake process for new patients, including gathering necessary documentation, medical history, and insurance information. - Provide support to patients and families, offering guidance, answering inquiries, and addressing concerns with empathy and professionalism. - Work alongside medical staff and therapists to help coordinate patient care, ensuring timely interventions and follow-ups. - Maintain accurate patient records, treatment plans, and progress notes, in compliance with confidentiality and privacy regulations. - Advocate for patients by ensuring their needs are met, and help navigate the healthcare system, providing resources and support. - Coordinate with physicians, specialists, therapists, and administrative teams to ensure the highest level of care for patients. - Assist in verifying insurance coverage and liaise with insurance companies to facilitate patient access to services. - Ensure smooth coordination of services within the centre, including referrals, appointments, and any other interventions necessary for patient care. - Regularly check in with patients to ensure satisfaction with services and follow up on treatment plans and appointments. - Master of Social Work (MSW) qualification. - Minimum 1 year of relevant experience in a healthcare setting.,

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