Patient Appointment Scheduling

We are seeking individuals with 2-4 years of experience and strong communication skills for the role of Patient Caller!

Immediate joiners are preferred.

Role and Responsibilities:

• Make calls to collect patient demographics and insurance information.
• Verify eligibility and benefits to determine insurance coverage before patient appointments.
• Identify and obtain necessary authorizations if required.
• Handle email intake, ensuring patient consent forms are completed and uploaded to the EHR.
• Confirm patient eligibility, including checking deductibles, copays, and coinsurance, prior to service.
• Request referrals or authorizations from PCPs or insurance companies via phone, website, or fax.
• Utilize billing software and insurance portals like Availity, UHC, etc., to submit claims.
• Coordinate with patients to resolve billing and insurance payment inquiries.

Additional Details:

• Location: Mandaveli
• Shift: 6:30 pm - 3:30 am

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Fixed shift
• Monday to Friday
• Night shift
• US shift

Supplemental Pay:

• Yearly bonus

Work Location: In person