Work from Office Job in Sector-32 Gurgaon, Haryana Partsavatar.ca is looking for candidates to join our customer service team. We want excellent customer service to be at the heart of everything we do. We believe remarkable talent, enthusiasm, and hustle add up to great work. Designation: Technical Support Associate (Chat & Email Process) Job Type: Permanent Job Location: Sector-32, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) Requirements Graduate (Any) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment Candidate must possess good written and verbal communication skills in English Must have good customer handling etiquettes Good analytical skills and quick thinking Open to work in flexible environment, rotational shifts Key Responsibilities Deliver excellent technical support (via chat & email) while meeting the needs of all technical queries of our clients. Utilizing the computer system to look up for compatible parts as per customer requirement. Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner. Effectively communicating product features, benefits, and warranty policy information to the customers. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer Ensure that urgent customer issues are resolved in the most timely and effective manner possible Handle various tasks or projects with changing priorities Successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹24,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Night shift Rotational shift US shift Supplemental Pay: Performance bonus Application Question(s): This is an immediate joining position that requires working from our office in Gurgaon, Haryana. Could you please confirm if you are currently based in Gurgaon? Are you comfortable working with Canadian Time Shift? Are you comfortable working 6 days/week? Work Location: In person Application Deadline: 30/05/2025 Expected Start Date: 26/05/2025
Work From Office Job in Sector-32, Gurgaon, Haryana We are seeking a detail-oriented and proactive Operations Associate to manage order allocation, tracking, returns processing, and financial reconciliation. The ideal candidate will have experience in backend operations, supply chain coordination, and order management systems, ensuring smooth and efficient order fulfilment. Designation: Associate (Operations) Job Type: Permanent Job Location: Sector-32, Gurugram, Haryana-122003 Key Responsibilities: Order management & allocation Place purchase orders via supplier portals Monitor and update pending orders to minimize delays and escalate issues when necessary. Tracking & communication Update order tracking information to ensure customers receive real-time shipment updates. Coordinate with warehouses for order fulfillment and stock management. Returns & refunds processing Key Skills & Qualifications 1- 3 years of experience in backend operations, order management, or supply chain coordination (preferred). Strong attention to detail and ability to multitask in a fast-paced environment. Proficiency in working with supplier portals and order management systems. Strong communication skills for coordinating with suppliers, warehouses, and internal teams. Knowledge of return processing and financial reconciliation is a plus. Proficiency in MS Excel, Google Sheets, and CRM/order management software. Job Types: Full-time, Permanent, Fresher Pay: ₹278,000.00 - ₹300,000.00 per year Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Night shift Rotational shift US shift Supplemental Pay: Shift allowance Yearly bonus Application Question(s): This is an immediate joining position that requires working from our office in Gurgaon, Haryana. Could you please confirm if you are currently based in Gurgaon? Are you comfortable working with Canadian Time Shift? Are you comfortable working 6 days/week? Language: English (Preferred) Work Location: In person Expected Start Date: 07/07/2025
As a Technical Support Associate at Partsavatar.ca in Sector-32, Gurugram, Haryana, you will be an essential part of our customer service team, dedicated to providing exceptional support to our clients. Your role will involve handling technical queries through chat and email processes, ensuring timely processing and delivery of orders, and effectively communicating product information to customers. Your ability to work independently, prioritize tasks, and adapt to a fast-paced environment will be crucial in delivering top-notch service. We are seeking a Graduate with excellent written and verbal communication skills in English, along with good analytical abilities and customer handling etiquettes. You should be a team player who welcomes feedback, can multitask efficiently, and is willing to take on diverse responsibilities as needed. Flexibility, quick thinking, and a proactive approach to problem-solving are key traits we value in our team members. In this full-time, permanent role, you will be working primarily from our office location in Gurgaon, Haryana, with one day of work from home. The job entails a six-day workweek, with flexibility in shifts, including evening, night, rotational, and US shifts. You will also have the opportunity to earn performance bonuses in addition to benefits such as food provision, leave encashment, paid sick time, paid time off, and Provident Fund. If you are based in Gurgaon, comfortable with Canadian Time Shift, and prepared to work 6 days a week, we invite you to apply for this immediate joining position. Your commitment to delivering exceptional technical support and dedication to meeting customer needs will be instrumental in achieving our shared goals. Application Deadline: 30/05/2025 Expected Start Date: 26/05/2025,