Partner Success Manager EV Charging - Lucknow

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for building and maintaining relationships with partners in the EV charging business to support them in local brand promotion and maximize revenue. Your role will involve a combination of hands-on operational support and strategic business development to help partners build successful EV charging businesses. **Responsibilities:** - Conduct site visits to partner locations to ensure operational excellence - Provide onsite training to partner staff on equipment, operation, maintenance & troubleshooting - Ensure proper implementation of branding guidelines across all partner locations - Conduct periodic site audits & maintain quality standards - Assist partners in optimizing station layout & customer experience - Help partners identify & pursue additional revenue streams at charging stations - Develop local marketing strategies to drive customer traffic to partner locations - Build relationships with local businesses, fleet operators & potential B2B customers - Identify & facilitate cross-selling opportunities for partners - Assist partners in developing promotional campaigns & local partnerships - Work with partners to analyze local market conditions & competition - Guide partners in pricing strategy & service offerings - Help partners optimize operational efficiency & profitability - Support partners in customer acquisition & retention strategies - Track performance of each location on KPIs such as % utilization, customer experience, and increasing repeat business **Qualifications:** - Bachelors degree in Tech, Business, Marketing - 3+ years of field sales or business development experience - Valid driver's license & willingness to travel extensively - Experience in training & developing business owners/operators - Experience in retail or franchise business operations **Preferred:** - Experience in EV charging or automotive industry - Knowledge of local market dynamics & business networking **Key Skills:** - Effective communication & negotiation skills - Self-motivated with the ability to work independently - Problem-solving skills - Flexibility to work outside regular business hours,

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