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Partner Development Specialist, GenAI ML, Amazon Partner Organisation

Partner Development Specialist, GenAI ML, Amazon Partner Organisation

Amazon

8 - 10 years

0 Lacs

mumbai maharashtra india

Posted:2 days ago| Platform: Foundit logo

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Skills Required

data lake architectures generative ai technologies bedrock comprehend sagemaker aws ai ml services real-time inference systems large language models data analytics services textract enterprise ai governance frameworks

Work Mode

On-site

Job Type

Full Time

Job Description

Description

As a Risk Ops Specialist for High Severity Incidents (HSI), you will support the delivery of empathetic experiences for internal and external stakeholders following incidents. In this role, you will analyze incidents, support accountability processes, and contribute insights to help improve safety programs.You will be part of a rapid response coordination program that ensures timely and thorough management of high-severity incidents affecting Last Mile drivers, customers, and community members. Working with the HSI team, you will help investigate and respond to sensitive situations with professionalism and care, supporting communication processes across multiple stakeholders.Key job responsibilitiesKey job responsibilities

Adheres to Standard Operating Procedures (SOPs) for case handling, while leveraging multiple Amazon tools to complete complicated, high-judgement investigations and decision-making
Evaluates root cause and performing data analysis to identify opportunities for process improvement
Escalates trends in issues or pain points occurring within the process
Builds collaborative relationships with Operations Managers and Risk Managers to gain alignment on changes, surface pain points and solve key problems; balances impact of added scope and operational capacity
Implements and Oversees ongoing projects related to SOP improvements, training efforts, and tech implementation
Presents operational call-outs to leadership during business reviews
Manag

Basic Qualifications

Experience with Microsoft Office products and applications
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
2+ years of Amazon (blue badge/FTE) experience, or Bachelor's degree in management, business administration, economics, engineering, marketing
Skilled in SalesForce or equivalent case management software
Ability to multi-task with efficiency and quality

Preferred Qualifications

Industry expertise in financial services, healthcare, manufacturing, or retail verticals
Previous experience at major cloud providers (AWS, Azure, GCP) or leading systems integrators
Technical certifications in AWS ML/AI services and solutions architecture
Published thought leadership in AI/ML domains through blogs, whitepapers, or conference presentations
MBA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company

- Amazon.com Services LLCJob ID: A3123402

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Partner Development Specialist, GenAI ML, Amazon Partner Organisation