Sales Trainer The Sales Trainer is responsible for assisting in the overall training and development of entry level and seasoned sales professionals a focus on new hire sales training. This position works with our SDAs, BDRs, and Account Managers to discover and qualify potential Park Place Technologies opportunities with prospects and customers and develops and facilitates just-in- time training for all sellers across the organization. What you'll be doing: Participate in prospecting, discovery, quote review, and closing conference Provide coaching after a conference calls and as requested by SDAs and Create and facilitate recurring sales training Provide feedback to Sales Development Managers on interactions and observations of SDAs and BDRs. Remain up-to-date with current technologies, competitive landscape, and industry Stay current with sales and non-sales related company training via Uptime Act as a Subject Matter Expert for SDAs and BDRs to reinforce best practices and technical sales trainings. Provide support to the Sales Development Managers as requested Other duties as assigned. What we're looking for: A minimum of 1 year as a Park Place Account Manager or 2 years external training and development experience, with a focus on general sales skills and sales Previous sales or sales management experience, preferably in a Business-to-Business or I.T. Evidence of strong written and verbal communication. Education Bachelor’s degree Travel 10%
The Senior Partner Account Manager is responsible for partner administration, account renewals, upgrades, customer service, and maintenance escalation activities. You will efficiently and timely coordinate all channel partner support requirements. You will effectively pitch, qualify, and close data center maintenance contract renewals and upgrades using technical selling skills and offering knowledge to partners. Selling consultatively, you will make recommendations to prospects and clients regarding the various solutions the company offers to address their business issues. Throughout the entire solution selling process, you will manage opportunities and leverage various sales tools and resources during the closing process. It is essential to identify decision-makers, influencers, needs, and develop relationships with personnel at various levels within accounts. Timely communications via phone calls and on-site visits will be initiated as necessary. Collaborating with the EVP of Sales, you will develop an annual sales plan detailing activities to focus on meeting or exceeding quota. Strategic conversations and business initiatives between territory reps and partners will be coordinated and driven by you. By staying in touch with existing partner reps, field reps, and territory reps, you will develop, build, and report on the pipeline of opportunities. Understanding the competitive landscape, pricing, and proposal models is crucial. You will determine when additional company resources are required to address specific sales and technical issues, documenting activities in the CRM program. Staying current with industry technology changes and company objectives is expected. You may lead the company into new, profitable revenue streams. Adherence to all company policies, procedures, and business ethics codes is mandatory. Actively participating and contributing to training and educational programs is encouraged. Routinely assessing time management effectiveness and preparing reports, quote delivery, assisting with opportunity creation, and revisions are part of the role. Responding to miscellaneous channel partner and customer requests is also expected. You should have ten years of sales experience, including IT-oriented sales, with knowledge of computers, servers, storage, and the ability to provide an integrated solution to prospects and customers. Prior Channel Sales Experience OR Territory Sales Representative experience is required. A Bachelor's degree is also required for this role, with 15% travel expected. Park Place Technologies is an Equal Opportunity Employer M/F/D/V.,
As a Sales Development Associate (SDA), you will play a vital role in learning the essential aspects of sales and generating high-quality leads for our sales teams. This position serves as a stepping stone toward advancing to a Business Development Representative role, where you will undergo continuous sales training, acquire the skills to prospect across various selling departments at Park Place Technologies, and deepen your understanding of the wide range of products and services we offer to both potential and existing customers. The Business Development Representative position acts as a transition before moving into an account manager role, and typically, individuals spend approximately 3 to 4 months in the Sales Development Associate position. Your primary responsibilities will include: - Familiarizing yourself with Park Place Technologies, our comprehensive offerings, and mastering the art of effectively communicating our value proposition to potential clients. - Utilizing various prospecting methods like cold calling, emails, calendar invitations, and social media to generate qualified leads and arrange discovery calls for the different sales teams within our organization. - Receiving training on utilizing our sales engagement tools, customer relationship management system, internal resources, and other tools aimed at identifying and engaging potential clients. - Learning how to create targeted prospecting lists, develop outbound messaging, recognize influencers and key decision-makers, and pinpoint opportunities for Park Place Technologies to secure new business. - Engaging in daily training sessions focusing on technology, sales techniques, and simulated prospecting interactions to enhance your knowledge of our business and refine your ability to identify promising sales prospects. - Understanding the collaborative efforts of various departments within the organization to provide seamless support to both internal and external customers. - Cultivating strong organizational skills and effectively managing your daily activities to meet predefined performance metrics. - Fulfilling any other duties and assignments delegated to you. We are seeking individuals with: - 0-6 months of relevant professional development experience, including internships, involvement in professional groups at school, exposure to sales, business development, marketing, lead generation, or prospecting (preferred). Desirable Qualifications: - Interest in and willingness to relocate. Education: - Bachelor's degree preferred. Travel: - Expected travel of approximately 10%. This job description is subject to change, and additional responsibilities may be assigned as necessary to support the team and company objectives.,
Overview The Engineering Team at Park Place Technologies India Engineering Center is hiring talented engineers to help us build and ship innovative products and solutions with the latest technology stack to revolutionize our industry. We seek self-motivated and results-driven individuals with a strong passion for customer obsession, continuous learning, and a commitment to product and engineering excellence. Our work culture prioritizes openness, trust, diversity and respect fostering a healthy and supportive workplace atmosphere. If you are passionate about being part of a transformative engineering team, we invite you to join us on this exciting journey. What you will do: Work with business analysts, product managers to translate functional specifications into a thorough set of test cases, define integration, regression tests to align with product release cycles. Continue to work closely with the development teams throughout the software development life cycle to capture additional test scenarios and acceptance criteria covering both functional and non-functional requirements. Design, develop manual & automation tests using industry-standard automation tools and frameworks. Execute manual & automated tests, analyze the test results and log detailed reports for any bugs found into the defect tracking system. Provide subject matter expertise in quality engineering, mentor junior QA engineers, determine best practices and promote them across the team and organization. Provide timely and accurate reports to business stakeholders and help them ascertain the severity and priority of reported issues. Identify opportunities for automating test cases, workflows and implement automation solutions and analyze results. Analyze current test processes, perform gap analysis and drive improvements. Ensure test repositories are kept up to date by adding and updating tests, ensuring compliance from team members. Ensure test management procedures are being followed and take corrective actions where needed. Help in determining best practices and promote them across the team and organization. Participate in UAT by assisting end users in troubleshooting, replicating and facilitating resolution for issues found during testing, and validating any fixes required. Facilitate coaching and training for non-QA team members regarding quality processes. Demonstrate willingness to work on your craft and take initiative in learning new skills. Other duties as assigned. What we’re looking for: 7+ years of experience in hands on manual and automation testing of enterprise products using Microsoft Playwright/S elenium . Must have Scripting / programming experience ( C# ). Understanding of web applications, REST APIs and databases. Experience in developing and executing maintainable manual/automation tests for acceptance, functional, regression test cases. Experience in defining quality metrics to measure product quality. Ability to communicate and coordinate formal test plans, test scenarios, test cases and use cases across globally distributed teams. Experience in defining and implementing quality processes throughout the release cycle. Experience in troubleshooting issues, problem resolution and risk analysis for product deployment. Experience in training team members on quality standards and processes. A strong problem solver with an excellent work ethic and attitude An eye for detail and the capability to empathize with the product user's perspective. Good written and verbal communication skills. Team player with a “can-do” attitude, growth mindset towards learning new skills and willingness to take ownership and accountability. Bonus Points: Experience as QA lead on medium to large sized projects Experience with running and analyzing data from automated tests. Experience with tools like JMeter, Microsoft Playwright etc. for developing stress and automated tests. Prior programming and scripting experience with.Net/Python/Java. Relevant certifications if any Education: Bachelor’s Degree required. Travel: <5% #LI-JM1
Overview The Engineering Team at Park Place Technologies is hiring talented engineers to help us build and ship innovative products and solutions with the latest technology stack to revolutionize our industry. We seek self-motivated and results-driven individuals with a strong passion for customer obsession, continuous learning, and a commitment to product and engineering excellence. Our work culture prioritizes openness, trust, diversity and respect fostering a healthy and supportive workplace atmosphere. If you are passionate about being part of a transformative engineering team, we invite you to join us on this exciting journey. What you’ll do: Collaborate with a team of talented engineers, product managers, quality analysts to design technical solutions and build new features and enhancements to Park Place products. Craft high-performing, reusable code, implement unit tests, and engage in code reviews to uphold best practices and industry standards. Design and implement CI/CD pipelines for automated build, test, and deployment of .NET applications in Azure. Conduct thorough code reviews and provide mentorship to team members. Participate in Sprint planning and provide accurate estimates on projects/tasks. Monitor and troubleshoot application performance, scalability, and security issues in Azure environments. Be an advocate of modern engineering practices & DevOps practices and be available as needed to support production deployments. Identify opportunities to modernize legacy systems and automate business processes. Foster collaboration, knowledge-sharing, and continuous learning within the team while adhering to established team processes. Assist in supporting, troubleshooting, and resolving production issues, including direct interactions with internal and/or external customers as needed. Undertake additional responsibilities as assigned. What we’re looking for: 7+ years of proven experience in software development with a strong understanding of Software architecture and design principles. 3+ years of hands-on development experience with front end frameworks like Angular/React etc. In-depth knowledge of the.NET framework, C#, ASP.NET and related technologies. Experience designing and building cloud-native solutions using Azure services such as Azure App Service, Azure Functions, Azure SQL Database, Azure Storage, Azure Event Hubs, etc. Proficiency in designing and implementing RESTful APIs and integrating with external systems. Good understanding of Test-Driven Development/Unit Testing frameworks, design patterns, security principles and best practices in cloud environments. Experience with DevOps practices, including infrastructure as code, configuration management, and continuous integration and deployment. Experience with code analysis and review tools, such as SonarQube, CodeClimate, etc. Strong knowledge of Git concepts such as branching, merging, pull requests, and conflict resolution. Strong problem-solving and analytical skills, with the ability to debug complex issues and propose effective solutions. Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders. Bonus Points: Relevant certifications such as Azure Developer/Architect/Administrator etc. Prior experience with Event driven architectures, distributed systems and Microservices is a big plus. Experience working with Microsoft Power Platform, Low Code/No Code solutions. Contributions to projects on GitHub, developer communities like Stack Overflow, Microsoft Q&A, published blog posts etc. Experience working in a global environment involving multiple development teams across various time zones. Prior development experience with Java technologies. Education: Bachelor’s degree or higher in Computer Science or related degree is preferred. Travel: <5% #LI-JM1
Overview The Product Engineering Team at Park Place Technologies is hiring talented engineers to help us build and ship innovative products and solutions with the latest technology stack to revolutionize our industry. We seek self-motivated and results-driven individuals with a strong passion for customer obsession, continuous learning, and a commitment to product and engineering excellence. Our work culture prioritizes openness, trust, diversity and respect fostering a healthy and supportive workplace atmosphere. If you are passionate about being part of a transformative engineering team, we invite you to join us on this exciting journey. What you will do: Understand business requirements, analyze, design, develop, and maintain software applications. Craft high-performing, reusable code, implement unit tests, and engage in code reviews to uphold best practices and industry standards. Collaborate with a team of talented engineers, product managers, quality analysts to build new features and enhancements to Park Place products. Play a pivotal role in all stages of the Software Development Life Cycle (SDLC) to ensure the delivery of high-quality products within planned release cycles. Work alongside QA to formulate and review test plans, participate in the execution of functional, integration, system tests, and ensure adherence to acceptance criteria. Actively contributing to issue resolution and bug fixes pre and post release. Create necessary documentation relating to work produced. Foster collaboration, knowledge-sharing, and continuous learning within the team while adhering to established team processes. What we’re looking for: 4+ years of hands-on development experience using C# .NET, MVC/Razor Pages and Web APIs. Strong Fundamentals in Algorithms, Data Structures & RDBMS. Expertise in web development technologies, including HTML5, CSS, JavaScript, and proficiency in front-end frameworks such as Angular, React, or Vue.js. Experience with relational database like SQL Server/Azure SQL /MySQL etc. Good understanding of programming fundamentals and best practices such as SOLID, Object-Oriented design principles, Clean Architecture/Domain Driven Design. Knowledge of ADO.NET/Entity Framework/ any other ORM. Knowledge of NoSQL databases like Mongo DB/Azure Cosmos DB etc. Understanding of Agile process and experience with CI/CD using Azure DevOps or similar tools. Understanding of Git concepts such as branching, merging, pull requests, and conflict resolution. Strong written and verbal communication skills. Ability to break complex problems into smaller tasks and manage time effectively. Team player with a “can-do” attitude and a growth mindset towards learning new skills. Bonus Points: Relevant certifications such as Azure Fundamentals/Developer/Architect/Administrator etc. Prior experience with Event driven architectures, distributed systems and Microservices is a plus. Experience working with Microsoft Power Platform, Low Code/No Code solutions. Contributions to projects on GitHub, developer communities like Stack Overflow, Microsoft Q&A, published blog posts etc. Experience working in a global environment involving multiple development teams across various time zones. Prior development experience with Java technologies Education: Bachelor’s Degree required. Travel: <5% #LI-JM1
The Help Desk Technician II role at our company entails being the primary point of contact for end-user support, addressing a wide range of IT issues such as workstation problems, endpoint security management, and hardware/software troubleshooting. You will play a crucial role in ensuring seamless technology utilization to enhance business operations, providing exceptional customer service to guarantee high customer satisfaction levels. **Key Responsibilities:** - Provide first-level support for IT issues, including workstation break/fix, error resolution, and endpoint security management. - Manage the help desk ticketing system to route incidents to the appropriate IS/IT department group. - Configure, install, and deploy new workstations, telephones, printers, and other necessary IT equipment. - Troubleshoot hardware and software problems, offering effective solutions. - Handle routine technical issues via phone support and escalate complex problems as needed. - Collaborate with team members and managers to resolve ongoing issues promptly. - Install and test systems and software for in-house computer operations. - Perform systems upgrades, debug software, and run diagnostics on computers. - Document incoming calls, identify recurring issues, and create manuals for future reference. - Manage mobile phone plans, provision new lines, and interface with telephony vendors. - Stay updated on emerging information technologies and trends. - Provide emergency on-call support when necessary. - Perform any other duties as assigned. **Qualifications Required:** - 3-4+ years of relevant experience. - Minimum 1-2+ years of experience in a help desk technician role. - Strong knowledge of operating systems, networks, programming, firewalls, routers, etc. - Ability to make quick decisions, solve complex problems, and understand technical manuals. - Excellent communication skills and attention to detail. - Familiarity with hardware, software, and diagnosing technical issues. **Additional Company Details:** - Education: Associate or bachelor's degree preferred. - Travel: 10% required. *Bonus Points:* - Network+, A+, IT Fundamentals, and Windows workstation certifications in the Microsoft Certified Professional Program.,
As a talented engineer at Park Place Technologies India Engineering Center, you will play a crucial role in building and delivering innovative products and solutions using the latest technology stack to revolutionize the industry. Your role will involve: - Collaborating with business analysts and product managers to translate functional specifications into comprehensive test cases and define integration and regression tests aligned with product release cycles. - Working closely with development teams throughout the software development life cycle to capture additional test scenarios and acceptance criteria for both functional and non-functional requirements. - Designing and developing manual and automation tests using industry-standard automation tools and frameworks. - Executing manual and automated tests, analyzing test results, and logging detailed reports for any identified bugs into the defect tracking system. - Providing subject matter expertise in quality engineering, mentoring junior QA engineers, and promoting best practices across the team and organization. - Offering timely and accurate reports to business stakeholders to help assess the severity and priority of reported issues. - Identifying opportunities for automating test cases and workflows, implementing automation solutions, and analyzing results. - Analyzing current test processes, conducting gap analysis, and driving improvements. - Ensuring test repositories are up to date by adding and updating tests and ensuring compliance from team members. - Ensuring test management procedures are followed and taking corrective actions when necessary. - Participating in UAT by assisting end users in troubleshooting, replicating issues, facilitating issue resolution, and validating fixes. - Providing coaching and training for non-QA team members on quality processes. - Showing willingness to enhance your skills, take initiative in learning new technologies, and continuously improve. Qualifications we are looking for: - 7+ years of experience in manual and automation testing of enterprise products. - Scripting/programming experience in C#, Python, or Java. - Understanding of web applications, REST APIs, and databases. - Experience in developing and executing maintainable manual/automation tests for acceptance, functional, and regression test cases. - Ability to communicate and coordinate formal test plans, test scenarios, test cases, and use cases across globally distributed teams. - Experience in defining and implementing quality processes throughout the release cycle. - Experience in troubleshooting issues, problem resolution, and risk analysis for product deployment. - Experience in training team members on quality standards and processes. - Strong problem-solving skills, excellent work ethic, and positive attitude. - Attention to detail and ability to empathize with the product user's perspective. - Good written and verbal communication skills. - Team player with a growth mindset, willingness to learn new skills, and take ownership. In addition, Park Place Technologies India Engineering Center prioritizes openness, trust, diversity, and respect in its work culture, fostering a healthy and supportive workplace atmosphere.,