Job Title: Call Center Specialist – US Healthcare (Remote) Location: Remote (India-based candidates preferred) Job Type: Full-Time About Us: We are a leading healthcare solutions provider supporting medical practices in the United States. Our mission is to improve patient outcomes and practice efficiency by delivering high-quality remote healthcare support services. Role Overview: We are seeking an experienced Call Center Specialist with a strong background in US healthcare processes and chronic care management (CCM) services. The ideal candidate will be fluent in English, empathetic, detail-oriented, and able to provide professional telephonic support to patients while ensuring compliance with US healthcare standards. Key Responsibilities: Conduct patient outreach calls for Chronic Care Management (CCM) services. Maintain accurate documentation and update patient health records in the EMR system. Educate patients on their care plans, medications, and follow-up schedules. Coordinate care between patients, physicians, and healthcare staff. Ensure compliance with HIPAA and US healthcare regulations. Handle patient queries with professionalism and empathy. Meet call volume, quality, and performance metrics. Qualifications & Requirements: Minimum 3 years of experience in a healthcare call center role (US healthcare experience required). Proven experience in Chronic Care Management (CCM) or related care coordination services. Fluent in English (both spoken and written) with excellent communication skills. Strong organizational and documentation skills. Familiarity with EMR/EHR systems (experience with eClinicalWorks preferred, but not mandatory). Ability to work independently in a remote setting. Detail-oriented with strong problem-solving skills. What We Offer: Competitive salary (based on experience). Remote work flexibility. Training and professional development opportunities. Opportunity to work with a growing US healthcare solutions team. How to Apply: Interested candidates should submit their resume and a brief cover letter highlighting relevant experience to careers@paintreatmentmd.com. Please mention “Call Center Specialist – US Healthcare” in the subject line. Job Type: Full-time Pay: From ₹40,000.00 per month
Job Title: Laboratory Technician – Urine Toxicology Screening Location: Remote Company Overview: We are a growing healthcare organization committed to providing accurate, timely, and reliable diagnostic services. Our team values precision, professionalism, and dedication to patient care. Position Summary: We are seeking a qualified and detail-oriented Laboratory Technician to join our team. The ideal candidate will have hands-on experience in performing urine toxicology screenings, analyzing reports, and ensuring accurate documentation. Key Responsibilities: Perform urine toxicology screenings following standard protocols. Operate, calibrate, and maintain laboratory equipment. Accurately analyze and interpret results of toxicology tests. Prepare and maintain detailed laboratory reports. Ensure compliance with quality control and safety standards. Collaborate with physicians and other healthcare professionals regarding test results. Qualifications: Bachelor’s degree in Medical Laboratory Technology, Biochemistry, Microbiology, or a related field. Proven experience in running urine toxicology screenings and preparing reports. Strong knowledge of laboratory protocols, safety, and quality assurance. Attention to detail, accuracy, and organizational skills. Ability to work independently and as part of a team. Preferred Skills: Experience with advanced toxicology analyzers and lab software. Familiarity with accreditation standards and regulatory guidelines. Compensation & Benefits: Competitive salary (commensurate with experience). Health and insurance benefits. Opportunities for career growth and professional development. How to Apply: Interested candidates may send their CV and cover letter to careers@paintreatmentmd.com with the subject line “Application – Laboratory Technician.” Job Type: Full-time Pay: From ₹40,000.00 per month