Package Consultant-Salesforce

Job Description

As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your primary responsibilities include: Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications. Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture. Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Salesforce Service Cloud experience. Salesforce Lightning Framework experience. Salesforce configuration and customization. Experience with Apex, Flows, integrating Salesforce with external systems (JSON / RESTful Service Invocation), LWC Preferred technical and professional experience Excellent written and verbal interpersonal skills for coordinating across teams. Relevant Salesforce certifications. Need to have consultative skills, and technical knowledge to effectively integrate packaged technology into our clients’ business environment and achieve business results