Job Description: Documentation Specialist (Pre & Post Sales) Position Overview We are seeking a highly organized and detail-oriented Pre and Post-Sales Documentation Specialist to join our team. The ideal candidate will be responsible for creating, managing, and maintaining all sales-related documentation, ensuring smooth communication between sales, clients, and internal teams. Additionally, they will monitor and follow up on pending orders to ensure timely delivery and customer satisfaction . Key Responsibilities Pre-Sales Documentation Prepare and maintain accurate sales proposals, quotations, and tender documents. Collaborate with relevant teams to understand their requirements and tailor information accordingly to the internal teams from the client side. Ensure all sales materials are compliant with company standards and client expectations. Manage and update a repository of sales templates and other related documents along with relevant applicable pre sale payment for orders execution. Post-Sales Documentation Generate and manage order confirmation documents, delivery schedules, and invoices alongwith payment follow ups diligently. Maintain records of client contracts, agreements, and after-sales communications alongwith client feedback. Prepare reports on sales performance and documentation compliance. Work with customer support to address documentation or other relevant related issues raised by clients. Order Management and Follow-Up Track pending orders and coordinate with production, logistics, and procurement teams for timely fulfillment. Communicate with clients to provide updates on order status, shipping timelines. Identify and escalate any issues that might impact order delivery. Maintain an updated database of order statuses and customer communications. Skills and Qualifications Education: Bachelors degree in Business Administration, Sales, or a related field . Experience: 2+ years in a documentation or sales support role, preferably in a corporate setting. Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint) COMPULSORY, (CRM systems, and ERP platforms - Preferred). Soft Skills: Excellent written and verbal communication. Strong organizational and multitasking abilities. Attention to detail and problem-solving mindset. Other: Familiarity with order management and sales cycles is a plus . Key Competencies Time management and ability to prioritize tasks effectively. Strong interpersonal skills for liaising with clients and internal teams. Proactive and capable of working independently with minimal supervision. Commitment to accuracy and maintaining high-quality documentation standards . Interested Candidates, share your resume with the below-mentioned mail ID . Email: recruitment@thepacific.group Phone no: 8925901419

Position Title: Manager - Special Projects (Founders Office) Department: Founders Office / Strategy & Business Operations Location: Hosur (with occasional travel abroad) Reports To: Managing Director (MD) About the Company: Pacific Engineered Surfaces , one of India's Fastest-Growing quartz exporters, is powered by state-of-the-art Breton technology and a design-first approach. We are redefining the global surfaces category with precision manufacturing, design-led aesthetics, and a rapidly expanding footprint. With one of the most advanced Breton quartz plants in the world, we are poised for the next wave of growth. We are building a brand that is global, design-centric, and innovation-driven on this journey. About the Role: The Manager of Special Projects will be a strategic extension of the Managing Director's office , responsible for driving high-priority initiatives, business-critical projects, and operational improvements across the organization. This individual will work directly with the MD and cross-functional leadership teams, acting as an internal consultant, project manager, and operational problem-solver. The role demands sharp business acumen, strong analytical abilities, proactive decision-making, excellent stakeholder management, and a strong sense of ownership. It offers unparalleled exposure to leadership decision-making, business strategy, cross-functional operations, and execution at a leadership level. Key Responsibilities: Strategic Project Management Plan, track, and manage multiple strategic and operational projects concurrently as per directives from the MD. Ensure seamless execution of initiatives by defining project scopes, milestones, deliverables, and performance metrics. Drive alignment across departments to meet project goals and manage dependencies, risks, and escalations. Business Analysis, Research & Insights Conduct in-depth research, business benchmarking, and market analysis to support new initiatives, growth strategies, and operational improvements. Prepare executive summaries, business cases, feasibility studies, and insight reports for the MD review. Founders Office Support & Decision Enablement Act as a thought partner and operational enabler to the MD, attending critical meetings, preparing briefing notes, and ensuring timely follow-ups. Track business KPIs, operational metrics, and project milestones for regular leadership reviews. Operational & Process Excellence Identify process inefficiencies and operational bottlenecks across functions. Design and implement operational improvement initiatives, including process standardization, resource optimization, and digital enablement. New Initiative & Business Launches End-to-end ownership of launching new business initiatives, product categories, services, or regional expansions. Collaborate with internal teams and external vendors to manage deliverables, timelines, budgets, and communication plans. Stakeholder & Cross-functional Coordination Build strong working relationships with internal leadership, department heads, project owners, and external partners. Facilitate cross-functional collaboration to drive project execution, resolve conflicts, and manage priorities effectively. Reporting, MIS & Business Reviews Prepare dashboards, business reports, review presentations, and operational trackers for MD and leadership reviews. Ensure timely and accurate documentation of project progress, performance metrics, and outcomes. Key Competencies & Skills Required: Strong strategic thinking, business analysis, and operational problem-solving skills Ability to manage multiple, high-impact projects with tight deadlines Outstanding communication, presentation, and interpersonal skills Entrepreneurial mindset with high ownership, initiative, and attention to detail Proficiency in MS Office (Excel, PowerPoint), Google Workspace, and project management tools (Asana, Trello, Notion, or equivalent) Strong stakeholder management and cross-functional leadership ability Ability to thrive in a fast-paced, high-growth, founder-led environment Process improvement and operational efficiency orientation Qualifications & Experience: Bachelor's degree in Business Management, Engineering, Economics, or a related discipline MBA / PGDM in Premium B schools 3 - 6 years of experience in roles such as business operations, project management, management consulting, Founders Office, or strategy execution Prior exposure to handling confidential, high-stakes projects and working directly with C-suite leadership is an advantage Experience in manufacturing, industrial products, or design-led industries will be a plus Interested Candidate, share your profile at the below-mentioned address Email: recruitment@thepacific.group Phone No: 8925901419

Job Title: HR Manager Location: Hosur Company: Pacific Engineered Surfaces Pvt Ltd. Experience: 10 to 15 Years Reports To: Managing Director Job Summary: Pacific Engineered Surfaces Pvt. Ltd. is looking for an experienced and strategic HR Manager to lead the Human Resources function at our Hosur facility. The role demands a dynamic leader with proven experience in managing comprehensive HR operations, talent management, employee relations, and organizational development, ensuring alignment with our business goals and values. Key Responsibilities: Strategic HR Management Develop and execute HR strategies in alignment with organizational objectives. Act as a strategic advisor to management on workforce planning, structure, and culture building. Talent Acquisition & Manpower Planning Manage end-to-end recruitment, onboarding, and induction processes. Forecast manpower requirements in coordination with department heads and ensure timely fulfillment. Employee Relations & Engagement Build a positive and transparent work culture through engagement activities, open communication forums, and grievance handling. Implement employee welfare programs, retention strategies, and motivation plans. Policy Development & Compliance Develop, implement, and periodically review HR policies and procedures. Ensure compliance with statutory obligations under labour laws, factory acts, and other applicable regulations. Performance Management & Learning Lead the performance management process, including goal setting, mid-year, and annual reviews. Identify skill gaps and plan training & development initiatives. Compensation, Payroll & Benefits Oversee monthly payroll processing, employee benefits, and statutory payments. Review and revise compensation structures and incentive programs periodically. HR Operations & Reporting Maintain accurate HR records, HRMS systems, and workforce analytics. Prepare periodic HR dashboards, MIS, and reports for management review. Key Skills & Competencies: Strong leadership and team management skills In-depth knowledge of labour laws, statutory compliance, and HR practices Excellent communication, interpersonal, and negotiation abilities Strategic thinking with hands-on operational capability Proficiency in HR software, payroll systems, and MS Office Educational Qualification: MBA / PGDM in Human Resources Management or equivalent Interested Candidate, please forward your resume to the below-mentioned address : Email ID: recruitment@thepacific.group Phn no: 8925901419

Job Title: Senior Logistics Manager Location: Hosur Department: Logistics Reporting To: VP - Finance and Commercial Position Summary We are seeking a highly organized and driven Senior Logistics Manager to lead and manage all logistics functions, including domestic and international shipments, documentation, vendor coordination, and regulatory compliance. The role is critical in ensuring timely dispatches, cost-effective shipping, and seamless coordination across departments and service providers, without incurring delays, demurrages, or detentions. Key Responsibilities A. Shipment Execution & Coordination Manage and monitor export container planning , documentation, and dispatches to meet committed timelines. Oversee import container clearance , transportation, and landing at the factory, ensuring zero delays. Coordinate air shipment planning for urgent inbound cargo , especially for samples, spares, or trial materials. Prepare container loading plans in alignment with production schedules and space optimization. B. Vendor & Rate Management Negotiate and finalize freight rates with forwarders and liners to ensure cost efficiency. Maintain strong professional relationships with CHAs (Custom House Agents) , freightforwarders , and shipping lines for better service and priority handling. Explore and establish direct contracts with liners over time for preferred rates and faster booking. C. Documentation & Regulatory Compliance Doing and Following up with the logistics documentation team for timely and accurate shipping documents (Invoices, Packing Lists, BLs, AWBs, COOs, etc.). Ensure proper tracking and follow-up for EPCG license applications and compliance . Keep updated on DGFT, customs, port regulations , and ensure all procedures are followed as per law. D. Cross-Functional Coordination Work closely with production , sales , and order planning teams to call containers and prepare dispatch schedules accordingly. Ensure alignment between logistics timelines and factory readiness to avoid idle containers or missed shipments. E. Risk & Cost Management Minimize or eliminate detentions, demurrages , and other avoidable charges by proactive planning and vendor coordination. Track and report freight and logistics costs regularly to support budgeting and savings. Candidate Profile Experience & Education Graduate in Supply Chain, Logistics, or any related field; MBA preferred. 5 to 8+ years of experience in logistics and shipping, preferably in export-oriented manufacturing . (Preferred quartz, granite, tiles, marbles, etc...) Key Skills Strong knowledge of import/export documentation , custom clearance , and international shipping procedures. Proven track record in vendor negotiation and cost control . Working experience with CHAs, freight forwarders, and liners . Ability to coordinate across departments and manage multiple priorities. Comfortable using ERP/logistics software and tools. Behavioral Attributes High ownership and accountability. Excellent communication and follow-up skills. Strong time management and attention to detail. Works well under pressure and tight schedules. Team player with a problem-solving mindset. Why Join Us? This is a leadership role in a fast-growing organization with expanding global trade operations. You will be part of a dynamic team that values operational efficiency, timely execution, and long-term vendor relationships. Interested Candidate can share your profile to the below mentioned address: Email: recruitment@thepacific.group Phone no: 8925901419