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PA - Claims

PA - Claims

Genpact

0 - 4 years

0 Lacs

noida uttar pradesh

Posted:1 month ago| Platform: Shine logo

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Skills Required

customer service claims processing excel english language ms access database

Work Mode

On-site

Job Type

Full Time

Job Description

As a Process Associate for Insurance Claims at Genpact, you will be responsible for understanding and comprehending customer needs with a focus on providing excellent customer service. You will handle varied workloads efficiently, meet targets and deadlines, and cultivate a customer-centric approach along with teamwork, accountability, initiative, and innovation. Key Responsibilities: - Handle claims and queries related to insurance - Demonstrate good customer service attitude and articulate resolutions clearly - Maintain a high level of personal integrity and possess strong investigation/negotiation skills - Show self-motivation, energy, and flexibility in work approach - Utilize working knowledge of claims or settlements & claims processing - Comfortable with 24*7 shift timings Qualifications Required: Minimum qualifications: - Bachelor's degree in B.com/BBA/BA/BSC (Any Non-Tech Graduate) - Freshers are eligible Preferred qualifications: - Good knowledge of using Excel and MS Access Database - Proficiency in English language (both written and oral) - Experience in the insurance client domain will be advantageous About Genpact: Genpact is a global professional services and solutions firm with a workforce of over 125,000 employees across 30+ countries. Driven by curiosity, agility, and the pursuit of creating value for clients, we serve leading enterprises worldwide with expertise in digital operations, data, technology, and AI. Our purpose is to relentlessly pursue a world that works better for people, shaping the future through innovation and industry knowledge.,

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PA - Claims