Position: Customer Support Specialist Location: Vadodara, Gujarat (Onsite) Shift: US Shift (Rotational) Employment Type: Full-Time Working Days: 5 working days Key Responsibilities: Need 2+ years of experience as a Customer Support Analyst. Need experience in installing and configuring computer systems and applications. Respond to customer inquiries and assist in troubleshooting and resolving challenges. Actively update, maintain, and monitor all aspects of computer networks and hardware problems. Resolve technical issues related to network interruptions. Maintain a working log detailing, all required system updates and the completion date. Experience in working with any ticketing system. Additional responsibilities based on the position. Qualifications & Skills: 2+ years of experience in Customer Support. Strong Problem-Solving skills. Education background in IT. Strong Troubleshooting skills. Knowledge of the Ticketing system. Excellent Written and Verbal Communication skills.
Job Title: Content Writer Location: Vadodara, Gujarat Employment Type: Full-time Experience Required: 2 to 7 years About the Role: We are looking for a creative and detail-oriented Content Writer to develop engaging, high-quality content for our website, blogs, social media, marketing materials, and other communication channels. The ideal candidate should have excellent writing skills, a strong grasp of grammar, and the ability to adapt writing style for different audiences and platforms. Key Responsibilities: Research industry-related topics and trends to create relevant, original content. Write clear, engaging, and SEO-friendly content for websites, blogs, social media, email campaigns, and product descriptions. Edit and proofread content to ensure accuracy, consistency, and quality. Collaborate with marketing, design, and product teams to develop compelling content strategies. Follow brand guidelines, tone of voice, and ensure messaging consistency. Optimize content for search engines (SEO) and user engagement. Stay updated with industry trends and best practices in content marketing. Requirements: Bachelor’s degree in English, Journalism, Communications, Marketing, or related field (preferred). Proven experience as a content writer, copywriter, or similar role. Excellent command of English with strong grammar, editing, and proofreading skills. Basic knowledge of SEO principles and keyword research tools. Ability to work independently and manage multiple projects with deadlines. Creativity, attention to detail, and strong research skills. Nice to Have: Experience with WordPress or other CMS platforms. Familiarity with Canva or basic design tools. Understanding of social media trends and content strategies