Role Overview We are looking for a Logistics Coordinator Customer Support who can manage dispatches, track orders, and handle customer queries related to deliveries. You’ll be the key link between our warehouse, courier partners, and customers. Key Responsibilities Logistics & Dispatch Coordinate daily order dispatches through courier partners and transporters Prepare and manage shipping documents (invoices, e-way bills, delivery challans) Track shipments and ensure on-time deliveries Maintain accurate records of stock movements and return Customer Support Handle customer queries regarding orders, deliveries, delays, and returns Provide prompt updates to customers on dispatch and delivery status Coordinate with courier partners to resolve delivery issues Maintain a professional and helpful tone in all communication Share feedback from customers with the internal team Interview rounds are face to face, if okay then apply! Requirements 1–3 years of experience in logistics coordination or customer support (FMCG/e-commerce preferred) Strong communication skills (email, phone, chat) Basic knowledge of MS Excel, courier tracking tools, and ERP systems Ability to multitask and work independently Organized, reliable, and proactive
Role Overview We are seeking a detail-oriented and proactive Procurement Executive to manage and streamline our sourcing operations. The ideal candidate will ensure timely procurement of raw materials, packaging, and other inventory essentials, supporting the production of our premium food and beverage products. Interview rounds are Face to Face, if you okay than apply. Key Responsibilities Source and negotiate with suppliers for raw materials, packaging, and other essentials Ensure cost-effectiveness while maintaining quality standards Coordinate with production, logistics, and quality teams for inventory planning Monitor stock levels and generate purchase orders as needed Track deliveries and resolve any supply issues or delays Maintain and update procurement records and documentation Evaluate supplier performance and build strong vendor relationships Stay updated on market trends and potential cost-saving opportunities