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Order To Cash - Dispute Management | 1-3 yrs | Chennai

1 - 3 years

2 - 3 Lacs

Posted:3 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities Manage Order to Cash (OTC) disputes from initiation to resolution, ensuring timely identification and escalation of critical issues. Collaborate with internal teams such as Sales, Customer Service, and Finance to resolve billing discrepancies and customer complaints. Analyze OTC data using tools like Cash Applications and Accounts Receivable to identify trends and areas for improvement. Develop strong relationships with customers through effective communication and issue resolution. Ensure compliance with company policies and procedures related to order management, cash applications, and dispute resolution. Desired Candidate Profile 1-3 years of experience in Order to Cash (OTC) Dispute Management or a similar role. Strong understanding of Cash Applications, Accounts Receivable, and Order To Cash processes. Excellent analytical skills with ability to interpret complex financial data. Effective communication skills for working closely with cross-functional teams. Night shift flexibility is mandatory for this role .

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Capgemini
Capgemini

IT Services and IT Consulting

Paris France

10001 Employees

5131 Jobs

    Key People

  • Aiman Ezzat

    Chief Executive Officer
  • Carole Ferrand

    Group Chief Financial Officer

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