Posted:3 months ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Manage Order to Cash (OTC) disputes from initiation to resolution, ensuring timely identification and escalation of critical issues. Collaborate with internal teams such as Sales, Customer Service, and Finance to resolve billing discrepancies and customer complaints. Analyze OTC data using tools like Cash Applications and Accounts Receivable to identify trends and areas for improvement. Develop strong relationships with customers through effective communication and issue resolution. Ensure compliance with company policies and procedures related to order management, cash applications, and dispute resolution. Desired Candidate Profile 1-3 years of experience in Order to Cash (OTC) Dispute Management or a similar role. Strong understanding of Cash Applications, Accounts Receivable, and Order To Cash processes. Excellent analytical skills with ability to interpret complex financial data. Effective communication skills for working closely with cross-functional teams. Night shift flexibility is mandatory for this role .
Capgemini
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My Connections Capgemini
2.0 - 3.5 Lacs P.A.