Order Fulfillment Associate (Shopify)

We are looking for a detail-oriented and reliable Order Fulfillment Associate to manage the end-to-end order processing cycle on Shopify. This role involves receiving and verifying orders, preparing and packing items, ensuring timely dispatch, and updating tracking information to provide customers with a smooth post-purchase experience.

Key Responsibilities:

• Receive and review incoming customer orders through Shopify
• Verify product availability and ensure accurate order details before processing
• Pick, pack, and label items securely for shipment in line with company standards
• Generate and print shipping labels and documentation
• Coordinate with courier partners to schedule pickups and deliveries
• Update order status on Shopify with tracking details for customer visibility
• Monitor order progress and follow up on any shipping delays or issues
• Maintain organized records of all orders, shipments, and returns
• Collaborate with inventory team to track stock movement and update availability
• Provide support to customer service for any order-related queries

Requirements:

• Previous experience with Shopify order management (preferred)
• Strong attention to detail and organizational skills
• Ability to manage multiple orders and meet deadlines
• Basic knowledge of shipping procedures and courier coordination
• Good communication skills for liaising with courier partners and internal teams
• Proficiency in using Shopify and related order processing tools

Work Environment:

• Office/warehouse setting with active involvement in packing and dispatch
• Role may involve occasional lifting of packages

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Work Location: In person