Posted:1 month ago|
Platform:
Work from Office
Full Time
- Handle incident and defect management, ensuring timely resolution.
- Implement and manage system changes and enhancements in alignment with business needs.
- Collaborate with cross-functional teams to support business operations and resolve system issues.
- Ensure compliance with industry standards and organizational policies.
- Provide support during Canadian business hours on a rotational basis.
- Strong understanding of LPSS in the Utilities industry.
- Proven experience in incident/defect management.
- Expertise in managing system changes and enhancements.
- Strong problem-solving and analytical skills.
- Excellent communication and stakeholder management abilities.
- Willingness to work in Canadian time zones on rotation.
- Exposure to other Oracle Utilities applications is an advantage.
- Experience working in a global delivery model.
CGI
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