Oracle Fusion Cloud SCM Planning Functional - Principal Consultant

Oracle

5 - 10 years

5 - 8 Lacs

bengaluru karnataka india

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

oracle scm cloud planning supply planning demand planning sales operations planning

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Engage business partners to gather requirements and translate functional needs into technical specifications for SCM Cloud Planning solutions.
Lead the design and delivery of scalable, high-impact SCM Cloud Planning implementations across business domains.
Provide excellence in customer service support, including diagnosis, replication, and resolution of complex functional and technical service requests.
Stay up to date on Oracle SCM Cloud Planning advancements and recommend best practices and continuous improvements.
Contribute to a collaborative, knowledge-sharing team culture.
Troubleshoot and resolve application issues, prioritize and escalate business-critical issues.
Respond to user queries and provide end-user support, guidance, and training.
Assist with SaaS configuration administration, including workflows, business rules, roles, approvals, reports, and data security.
Support minor changes and regression tests during quarterly updates.
Log and manage Service Requests (SRs) with Oracle and monitor patch and bug progress.
Analyze and communicate impact of quarterly updates, conduct user acceptance and regression testing.
Monitor and support integrations, troubleshoot issues with inbound/outbound flows, APIs, OIC/OFS.
Maintain documentation, FAQs, quick guides, and process manuals.
Advocate for user satisfaction, collecting feedback and recommending enhancements.
Ensure data privacy and compliance and promote SaaS best practices, minimizing system customizations.

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