50 Operations Support Jobs

About this role: Wells Fargo is seeking a Securities Operations Representative In this role, you will: Perform various operational tasks on complex securities that require general knowledge of unit functions and systems Support securities operations Identify ways to improve the overall process Perform moderately complex duties such as processing, researching inquires and reconciling transactions Review time sensitive documents Receive direction from supervisor and coordinate situations involving other departments Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements. Required Qualifications: 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.

About this role: Wells Fargo is seeking a Securities Operations Representative In this role, you will: Perform various operational tasks on complex securities that require general knowledge of unit functions and systems Support securities operations Identify ways to improve the overall process Perform moderately complex duties such as processing, researching inquires and reconciling transactions Review time sensitive documents Receive direction from supervisor and coordinate situations involving other departments Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements. Required Qualifications: 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.

About this role: Wells Fargo is seeking a Due Diligence Consultant. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Own client onboarding process to mitigate risk through a due diligence process Participate in conducting less complex client due diligence processes, research and identify opportunities to mitigate risk Consult and provide support to interpret policies, guidelines and governance programs Support business in execution of due diligence reporting processes and controls Review and analyze client onboarding processes or challenges that require research, evaluation, and selection of alternatives Exercise independent judgment to guide medium risk deliverables Aggregate, evaluate and report results and escalate where necessary Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the due diligence function, policies, procedures and compliance requirements Collaborate and consult with peers, colleagues, managers and internal and external customers to resolve issues and achieve goals Required Qualifications: 2+ years of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Title: Procurement Intern (Unpaid Internship) Company Name: Museum of Solutions (MUSO) Location: Lower Parel, Mumbai Experience: 01 year Education: Undergraduate / Graduate / Postgraduate – All streams welcome Stipend: Unpaid Job Type: Internship (On-site) Job Description: The Museum of Solutions (MUSO) is seeking a motivated and detail-oriented Procurement Intern to support our procurement and operations team. This is a great opportunity for individuals interested in gaining hands-on experience in procurement, operations, or supply chain within a nonprofit/museum setting. Key Responsibilities: Assist in sourcing materials and obtaining quotations from vendors Communicate and coordinate with suppliers Maintain and update procurement and inventory records Support in comparing quotations and preparing summary reports Assist with general administrative and logistics tasks Key Skills: Basic understanding of procurement or supply chain principles Good communication and organizational skills Comfortable with Excel or Google Sheets Detail-oriented and eager to learn Who Can Apply: Undergraduate, Graduate, or Postgraduate (Master's) students or recent pass-outs Candidates interested in operations, supply chain, or nonprofit administration Must be available to work on-site at our Lower Parel, Mumbai office Perks: Certificate of completion Practical exposure to procurement workflows Opportunity to work in a mission-driven, creative environment To Apply: Send your resume and a brief note on why you're interested in this internship to V_tejas.pradhan@jsw.in .

Preferred candidate profile Budget Management: Managing the budget for the wellness function. This includes allocating funds appropriately, monitoring expenses, and finding cost-effective solutions without compromising the quality of the function deliverables. Invoice Management: Ensuring close control and checks implemented for the entire invoice approval and reconciliation process. Manage close coordination with different teams for the timely vendor payouts. Vendor Management: Collaborating with vendors and suppliers to source and manage wellness-related products, services, and resources. This can include negotiating contracts, evaluating vendor performance, driving utilization, and ensuring the delivery of high-quality services. Health Promotion and Education: Developing and delivering health promotion initiatives, educational workshops, and interactive sessions to educate employees about various aspects of wellness, including nutrition, physical activity, stress management, and mental health. Statutory Compliance: Collaborating with wellness center leads to develop, implement policies and guidelines related to employee wellness, ensuring compliance with relevant laws & regulations internally and externally. This may also involve working on initiatives like smokefree workplace policies, ergonomic standards, and mental health support policies. Risk Management: Identifying potential risks associated with wellness programs and implementing appropriate risk management strategies to manage the business contingency plan (BCP) situations at center level. Must ensure swift operations of wellness centers/services in the BCP situations. This includes ensuring the safety and wellbeing of employee, complying with privacy and confidentiality regulations, and mitigating any risks related to physical activities or interventions. Collaboration and Relationship Building: Working closely with various stakeholders, such as senior management, department heads, HR personnel, and wellness champions, to build strong relationships. This involves effective communication, teamwork, and collaboration. Continuous Improvement: Regularly reviewing and assessing the corporate wellness center operations to identify areas for improvement. Keeping up to date with the latest trends and research in corporate wellness and implementing innovative approaches to enhance the wellness offerings effectivenes

About this role: Wells Fargo is seeking a Due Diligence Associate In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education.

About this role: Wells Fargo is seeking a Operations Processor In this role, you will: Perform moderately complex operations duties in support of either a service center or department environment Require considerable knowledge of company personnel policies and practices Collect data and prepare related operational reports Prepare input forms for automated data processing system Utilize the company's internal operations to perform duties Coordinate projects Furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Required Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

About this role: Wells Fargo is seeking a Operations Processor In this role, you will: Perform moderately complex operations duties in support of either a service center or department environment Require considerable knowledge of company personnel policies and practices Collect data and prepare related operational reports Prepare input forms for automated data processing system Utilize the company's internal operations to perform duties Coordinate projects Furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Required Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Job Expectations: Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

In this role, you will: Perform moderately complex operations duties in support of either a service center or department environment Require considerable knowledge of company personnel policies and practices Collect data and prepare related operational reports Prepare input forms for automated data processing system Utilize the company's internal operations to perform duties Coordinate projects Furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Required Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience. Basic understanding of AML, KYC, or the BSA act is preferred. Fraud related intelligence; Operational maintenance.

•Full-cycle recruitment sourcing to onboarding •Recruitment MIS hiring reporting •Collaborating with managers on hiring needs •Joining formalities Supporting HR operations onboarding, payroll inputs, compliance, employee records, engagement activity

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: OSS - Operations Support System. Experience: 8-10 Years.

Job Summary The Marketing Technology & Operations Associate is responsible for executing and supporting various business operations requests within the Marketing & Communications department. This position involves assisting in vendor management tasks, workflow support tasks, and various project & systems tasks, including scans, reporting, and documentation. Collaboration with multiple teams is essential to ensure cohesive and strategic alignment of firm processes and operational efforts. Job Duties Operations Support Support the vendor onboarding and renewal process pulling needed reports and submitting applicable requests Maintain vendor profiles and documentation Pull system reports and conduct software scans as needed Draft operational and Martech project process documentation Support weekly onboarding and offboarding tasks: new employee communications, Marketing & Communications org chart updates, license requests, etc. Ensure tasks are completed in a timely manner aligned with project timelines Draft compelling communications informing stakeholders of project process and updates Collaborate with other team members to support cross-functional projects Workflow Systems Support Support updates to Airtable metadata Support Airtable optimization tasks and requests Support the creation of various marketing workflows within scope and communicated timelines Complete Airtable trainings and stay informed of platform updates and functionalities Draft communications of platform updates and functionalities for Airtable super users Support and field various Airtable questions across the firm Supervisory Skills N/A Qualifications, Knowledge, Skills and Abilities Education: Bachelors degree, required Major[KV1] [BD2] in Marketing, Communications, Business Administration, Business Analytics preferred Experience: Two (2) or more [KV3] [BD4] years of marketing or communications experience, required Experience working within a professional services environment (i.e., accounting, financial consulting, business advisory services and/or banking industries), preferred Experience with low/no-code platforms, preferred; prior experience with Airtable, preferred License/Certifications: N/A Software: Proficient in the use of Microsoft Office Suite, required Experience with Airtable, preferred Language: N/A Other Knowledge, Skills & Abilities: Working knowledge of marketing and operations best practices Excellent verbal and written communication and collaboration skills Excellent project management and organizational skills, and proven success of managing to a tight deadline Ability to work in a deadline-driven environment while handling multiple tasks simultaneously Ability to multi-task while working independently or within a group environment Ability to follow processes, utilize reference tools and training as needed, and demonstrate strong attention to detail Strong interpersonal and client service skills, with a consultative approach to working with marketing professionals at all levels Capacity to understand and communicate BDO business, marketplace and value proposition Driven self-starter with a proactive approach to serving professionals at all levels in a client-oriented, matrixed environment Basic knowledge of B2B marketing strategies and tactics, and their application in a professional services organization [KV1]Are there other “tech” ones that would be applicable? [BD2]Hmm. Thinking that if we found someone at rise with IT, Business Analytics that would be good too. Maybe add that? Playing off of reporting and analysis part of what we have here [KV3]Would we be ok with someone right out of college? [BD4]maybe. But since we will have no say in the person they hire at rise, I wonder is we should require some experience, since having no experience would depend on the person more...make sense?

Overview The objective of this role support including acitivites related to: Configuration & Security Application configuration design and execution in SF Employee central RBP setup and workflow configurations Reorganizations, acquisitions, divestitures Break/Fix, CR, CCB & Special Project support Performance management, learning, succession planning Annual process configuration updates (salary plans, performance goals, PDR forms, etc.) Configuration, security workbook and Separation of Duties documentation maintenance Testing Operations testing (BAU) Break/Fix, CCB, CRs & special projects SuccessFactors release testing support Operations Support/Environment Incident management systems and integrations (BOOMI, CPI, Integration Center) partnership with PepsiCo IT Employee data mass loads (including load validation) Ticket trend analysis The incumbent will work under the direction of an HR Operations Associate Manager, HBS Global System Support, who will guide and help manage escalations and stay focused on delivering effective solutions. This role will be responsible for EC configurations, fixing the RBP issues, executing mass loads, and working on solving incident tickets within the Success Factors ecosystem. The incumbent will also partner with other team members to identify problems and bring them to leadership for further review. The People Experience & Operations Asst Analyst, GBS AMS role requires the ability to collaborate with multiple teams and be focused and solving issues and proactively search and create analysis on root causes. This requires a highly analytical and detail-oriented technical profile. Responsibilities Collaborate with the Global People Operations team to manage the queue of incidents and service requests Execution Actively work on the assigned global Change Control Board (CCB) configuration requests (including the development of project plans and timelines) Focus on the assigned global IdM and security queue security requests and communicate back to management for proper escalations Work on the assigned EC configuration updates required as part of SAP/SuccessFactors Releases - Execution Provide input into the global Release Management process for configuration requests Execution Lead the resolution of escalated configuration and configuration issues by collaborating across all internal and external team members to ensure quality implementation execution and delivery, escalating to the Associate Manager as necessary Maintenance of the configuration and security workbooks, and management of global system naming conventions and standards Execution Support and execute the assigned global metrics and scorecards for all EC system configuration and security changes, and provide status to stakeholders and senior leadership Execution Qualifications Minimum of a bachelor's degree, preferably in IT or Human Resources 3-5 years of experience in SAP SuccessFactors system implementations and support Global large-scale systems implementation, project management, and support experience Detailed system configuration experience in large-scale HCM ERP/Cloud solutions: SuccessFactors Employee Central or SAP HCM preferred, SuccessFactors EC certification required RBP Setup and workflow configuration Application configuration design and execution in SF Employee Central Experience collaborating with business teams, subject matter experts, IT, and integration partners in creating optimized system solutions to meet business requirements Must be highly organized, with strong follow-up and results-oriented, with strong verbal and written communication skills Effective problem-solving skills, high degree of initiative, and creativity with a quality focus and a strong attention to detail Experience in managing multiple simultaneous projects on time and on budget Ability to thrive in a fast-paced environment with multiple stakeholders and conflicting priorities Ability to multi-task and prioritize, anticipate, and independently address issues HRMS ERP/Cloud-based solutions experience (Employee Central, SAP HCM) Specialized knowledge of SAP Employee Central configuration/security preferred Influencing and communication skills, both verbal and written Ability to deal efficiently with multiple issues and difficult situations/people under pressure HRMS ERP/Cloud-based solutions experience (Employee Central, SAP HCM) Specialized knowledge of SAP Employee Central configuration/security preferred Influencing and communication skills, both verbal and written Ability to deal efficiently with multiple issues and difficult situations/people under pressure.

Summary: As a Solution Enablement, you will support Solution Architects in solution development, design, and approval processes. You will leverage standard process methods to shape solutions to meet the scope of services, delivery locations, and related costs. Your role will involve bringing efficiency and consistency in response development and operations support. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Assist Solution Architects in developing and designing solutions. - Collaborate with cross-functional teams to ensure the scope of services is met. - Utilize standard process methods to shape solutions. - Provide support in the approval processes for solutions. - Ensure efficiency and consistency in response development and operations support. Professional & Technical Skills: - Must To Have Skills: Proficiency in JavaScript. - Strong understanding of software engineering principles. - Experience with solution development and design. - Knowledge of standard process methods for shaping solutions. - Familiarity with operations support and response development. Additional Information: - The candidate should have a minimum of 3 years of experience in JavaScript. - This position is based at our Bengaluru office. - A 15 years full-time education is required.

Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLAs defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QAs on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLAs defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLAs and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLAs and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Job Description The Solutions Delivery Analyst is responsible for execution of ongoing operations tasks, identifying operational efficiencies, and identifying continuous improvement opportunities. The Solutions Delivery Analyst is often called upon to execute manual processes (requiring plan knowledge and analysis) but always with a focus to streamline, automate, and/or standardize the process. The Solutions Delivery Manager works with the Benefits Operations Manager (BOM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The Solutions Delivery Analyst is responsible for resolution of participant and plan administration issues, workflow management, increased ownership of complex ongoing tasks, identifying operational efficiencies and continuous improvement opportunities. This role may be leveraged across multiple clients. Roles & Responsibilities Strong understanding of client plan provisions/product & processing guidelines and SLA metrics Able to manually perform Benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation Research complex Benefits issues and formulates resolutions/ recommendations by analysing fact patterns and applying plan provisions and best practices Resolve tasks in accordance with due dates and ensure process is well documented. Create adhoc reports as required to support client service delivery functions. Provide day-to-day client and third-party administrator contact for participant processing inquiries. Participate & contribute in daily huddles and status meetings. Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by participant Develop and deliver client-specific operational training; monitor ongoing adherence to SOPs to ensure high quality. Work with the client team across shores to deliver against client requirements. Proactively identify training needs and provide necessary coaching as required to BOAs. Proactively seek performance feedback to build & enhance knowledge. Build and leverage partnerships across shores to deliver against client requirements. Create robust documentation & SOPs for transition of activities between Ops and Shared Services, combined with ongoing coaching. Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by the broader team Actively listens to all stakeholder/ team members to understand their perspective and ensure continuous understanding regardless of communication channel Ensures processing documentation is accurate and complete; receives/verifies updates resulting from change orders. Qualifications Bachelors degree or equivalent work experience required. Good MS Office skills Good Communication Skill

We are looking for a dedicated Utility Boy for our company. The candidate will be responsible for various general tasks to support daily operations. This role requires a minimum qualification of 10th or 12th pass and offers complementary food and lodging. Freshers are welcome to apply. The ideal candidate should be hardworking and willing to learn. Work experience is not mandatory, but previous experience will be an added advantage. Freshers can apply

Support day-to-day operations and assist in executing team tasks efficiently. Coordinate with internal teams and external stakeholders to ensure smooth workflow. Prepare and maintain reports, documentation, and data entries accurately. Analyze data and provide insights or updates to senior team members. Assist in project management, planning, and execution activities. Maintain compliance with organizational policies and standard procedures. Respond to client or customer queries in a professional and timely manner. Identify opportunities for process improvements and contribute to team initiatives.

About this role: Wells Fargo is seeking a Due diligence manager We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Supervise a team of individuals who are responsible for executing activities associated with conducting due diligence reviews of bank customers transactions Oversee a moderate degree of complexity and risk to determine appropriateness of processes to ensure timely completion, quality and compliance Own the client onboarding process and engage with clients, relationship team and third parties Mitigate risk through due diligence process Identify and recommend opportunities for process improvement and risk control development Ensure execution of due diligence programs, processes and control to identify, assess and mitigate risk Manage communication and collaboration with business heads, Legal, Audit and regulators regarding risk management of business specific risk programs Make decisions and resolve issues to mitigate risk via a thorough due diligence process functional area and team to meet business objectives Interpret and develop policies and procedures for functions with low to moderate complexity within scope of responsibility Manage implementation of procedures, controls, analytics and trend analysis to ensure comprehensive research and background investigations Utilize expertise in data collection and sourcing Collaborate and influence all levels of professionals including senior managers Lead a team to achieve objectives Manage allocation of people and financial resources for Due Diligence group Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 4+ years of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Minimum 9 plus years of Banking/Regulatory Compliance industry experience of which 5 years should be as a people manager. University bachelors degree Masters. Ensures the process is in compliance with the firm's investor, legal, regulatory and/or business policies Responsible for hiring, coaching, developing and supervising production, servicing, documentation Analysts. Develops and implements operational, servicing or documentation procedures, methods and work systems. Advanced problem solving, customer service, organizational and written & verbal communications skills. Proficient in MS Office suite. Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas. Candidates should have proven stability record. Proven ability to multi-task and prioritize with attention to detail. Ability to correspond with both internal & external departments, business groups and responding to their questions and concerns with detailed information, while adhering to the firm's policies and procedures. Excellent time management skills and the ability to monitor work in a fast-paced, production-oriented environment. Ability to manage multiple tasks under pressure. Experience of working across one or more geographic territories or regions especially with teams in the US. Exhibits appropriate sense of urgency in managing responsibilities. Fosters team work, maintains & improves team's morale and motivation. Good to have a Certification in AML/KYC. Identify potential show stoppers and escalate to senior management when appropriate Can adapt to changing environments and circumstances. Exhibits commitment to the company.

In this role, you will: Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education- BBA/B.COM/MBA only. Desired Qualifications: Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

About this role: Wells Fargo is seeking an Associate Operations Processor In this role, you will: Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures. Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education- BCOM / BBA / MBA only.

Application Support(Tandom) with excellent communication What does a great Application support resource do in Fiserv? This position is responsible for monitoring and troubleshooting of EPOC Hosts and Transaction Authorizations. Providing monitoring and support on issues related POS/ATM transaction authorizations, making, and receiving calls, troubleshooting alerts, and documenting steps taken. Consult with project teams and functional units on the design of important projects or services. Help support existing business systems applications and demonstrates proficiency and leadership within agile methodologies. What you will do The candidate for this position will leverage their knowledge of Tandem systems to focus on production issues/alerts management. Their day-to-day responsibilities will include actively owning and resolving incidents that are generated via the standard monitoring tools, working closely with third party vendors and other internal or external partners. Ensuring timely resolution and appropriately document comments and escalations. Initiate and receive calls to and from clients and data centers to resolve incidents or document future events. Ensure incident documentation is well-written and easily understood and actionable by vendors and partners. Follow established guidelines to accomplish tasks and solve routine/non-routine problems. Must have general understanding of transaction authorizations and interbank processes and technologies. Rotating On-Call, project participation, and business continuity support for the card services processing, Windows and Linux applications. Must have excellent communication skills, as the role periodically interfaces with clients, vendors and business partners. What you will need to have: Bachelors degree in computer science or engineering, or relevant work experience IT experience with background in operations support with hands-on using Tandem a plus. 6 to 10 years of experience in production support. Technical skills in Tandem Non-Stop environment (pathway, netbatch, enform, tacl) A good understanding of data communications protocols such as TCP/IP. Excellent customer service with strong verbal and written communications skills required. Required to work flexible schedule, including overnight shifts and weekends. What would be great to have Knowledge of financial technologies, standards, and industry regulations (i.e., Payment Card Industry Data Security Standards) are highly preferred Knowledge of and experience with JIRA, Service Point and Confluence products. Prior technical experience. Experience with Splunk Conclusion The role demands a detail-oriented professional with an ability to multitask and triage and work with various teams to provide support. Offering a combination of critical thinking and technical expertise, the successful candidate will be instrumental in delivering high-quality mainframe solutions within a dynamic working environment.

Job Summary: We are looking for an energetic and proactive Operations Intern to join our team. This role is ideal for someone who is organized, detail-oriented, and eager to learn the ins and outs of business operations within a fast-paced communication company. You will work directly under the guidance of the team and collaborate across departments to keep things running smoothly. Key Responsibilities 1. Minutes of Meeting (MoM): Accurately document minutes during key meetings, ensure timely circulation, and track action points. 2. Follow-ups: Manage follow-ups with stakeholders across departments to ensure timely closure of tasks and deliverables. 3. Communication: Act as a bridge between teams, ensuring clear and consistent communication across departments. 4. Day-to-Day Operations: Support daily operational tasks such as tracking project timelines, updating reports, managing documentation, and internal process coordination along with the team. 5. Assisting The Team: Provide administrative and execution support to the team in task management, planning, and process improvement initiatives. 6. Cross-functional Coordination: Work closely with design, marketing, accounts, and HR teams to support internal workflows. 7. Task Tracking: Help maintain and update internal dashboards, trackers, and productivity sheets. Skills & Requirements Strong verbal and written communication skills Proficiency in MS Ofice / Google Workspace tools (Docs, Sheets, Slides) Good organizational and multitasking abilities Analytical mindset with attention to detail Ability to take ownership of tasks and work independently Eagerness to learn and grow within a creative and dynamic environment

- Client Journey Monitoring: Regularly check in on clients to track their progress. Collect testimonials, videos, and feedback from clients to gauge their satisfaction and improvement. Maintain detailed records of client progress reports. - Operations Support: Collaborate with the operations team to ensure smooth client experiences. Address and resolve any issues clients may encounter during their journey. - Sales Support: Assist the sales team with client renewals. Generate new business opportunities by leveraging client feedback and success stories. Promote and encourage client referrals.

Overview The Customer Success Engineer within PepsiCos Sustain and Operations team, part of the S&T Digital Product and Application organization, will serve as the primary liaison between product groups, end-users, internal teams, and vendors primarily for the Sprinklr platform and multiple other marketing applications. This role is critical in ensuring operational excellence, driving proactive risk management, and improving automation and issue resolution to sustain PepsiCos digital products. The position focuses on supporting and optimizing the Sprinklr ecosystem, including modules such as Publishing, Insights, Workflow Engine, Social Care (integrated with Salesforce), Research and Advocacy, ensuring high end-user satisfaction, minimal downtime, and strong alignment with business objectives. Given the complexities of the digital landscape and the priority placed on it by the business, this role will require a high degree of expertise navigating and triaging solutions that deliver on user needs and drive the business forward, all while driving stability and reducing unplanned downtimes and managing to Service Level Agreements. The ideal candidate will combine customer service skills and experience, focuses on supporting and optimizing the Sprinklr ecosystem, including modules such as Publishing, Insights, Workflow Engine, Social Care (integrated with Salesforce), Research and Advocacy, ensuring high end-user satisfaction, minimal downtime, and strong alignment with business objectives while supporting and improving the overall operations of the digital products. Responsibilities Key Responsibilities: Create, modify, and optimize Sprinklr workflows to enhance automation, improve efficiency, and align with business processes. Troubleshoot and resolve configuration issues, ensuring seamless functionality across Sprinklrs modules. Provide technical support to internal users, addressing platform issues, data discrepancies, and access requests. Ensure platform stability and performance, conducting regular health checks and making recommendations for optimization. Collaborate with IT and business teams to align Sprinklrs capabilities with operational needs. Aware of integrations with Salesforce and Bynder, ensuring data consistency and accurate reporting. Stay updated on Sprinklr enhancements and product releases, recommending feature adoption to improve platform utilization. Monitor service levels, identify patterns in incident data, and recommend proactive solutions to improve user experience and operational efficiency. Support objective setting, strategic planning, and service improvement initiatives alongside sustain Lead. Qualifications 5+ years of operations support and incident management with experience creating ITSM metric reports & service improvement plans, working with cross-functional teams in a highly matrixed environment, or relevant experience in a technological function Minimum 3+ years of leadership and /or influencing experience Experience in planning and executing product transition to sustain methodologies and driving standard processes across the organization Strong knowledge and experience in agile methodologies, experience working with multiple scrum teams on simultaneous builds Strong experience driving and iterating products and highly technically integrated environments Bachelors Degree. Technical Expertise Required: Strong knowledge of Sprinklr modules (Social Listening, Advocacy, Workflow engine, Care, Listening and Reporting). Experience in configuring workflows, automation, and platform customizations. Ability to diagnose and resolve configuration issues across different Sprinklr modules. Familiarity with Sprinklrs Workflow engine capabilities to assist with task-based approval Service Now ITSM Incident Management & Reporting Basic Scripting / Automation- PowerShell, Python, or Bash for automating repetitive tasks or alerts. Familiarity with APIs for integrations or automation. Experience: Excellent communication skills, both verbal and written, along with the ability to influence and demonstrate confidence in communications with senior level management. Positive and flexible attitude to enable adjusting to different needs in an ever-changing environment. Strong leadership, organizational and interpersonal skills; comfortable managing trade-offs. Proactively drives impact and engagement while bringing others along. Ability to lead others without direct authority. Experience working with ADO & ServiceNow.

About this role: Wells Fargo is seeking a Due Diligence Associate. In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education