Operations Support Agent - Assoc

You will be responsible for completing defined processes and procedures within specified deadlines while ensuring accuracy, completeness, and compliance with relevant internal and external standards. As anomalies arise, you will use your judgment based on rules and procedures to resolve them. For complex issues, you may escalate them to senior team members. Your key skills should include Accuracy & Attention to Detail, Microsoft Office & PC Skills, Planning & Organizing Skills, Interpersonal Skills, and Problem-Solving Skills. FedEx, a world-renowned express transportation company, is committed to providing equal opportunities and fair treatment to all individuals, regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, physical or mental disability, or any other characteristic protected by law. At FedEx, our success is driven by our exceptional team of employees who deliver outstanding service to customers worldwide. We have been consistently recognized as one of the top 10 Worlds Most Admired Companies by "Fortune" magazine. Our People-Service-Profit (P-S-P) philosophy emphasizes taking care of our people, who then provide exceptional service to our customers, leading to profitability that secures our future. We reinvest these profits back into the business and our people. Our work environment fosters innovation and high-quality service delivery, while also caring for the well-being of our team members. The FedEx culture and values have been integral to our success since our inception in the 1970s. Our unique culture sets us apart in the global marketplace, guiding our behaviors, actions, and activities worldwide. As we continue to grow and compete, our culture remains a key differentiating factor that drives our success.,