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8.0 - 12.0 years

8 - 12 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Position Summary Meet the sales target by setting and managing global and regional sales status and strategy. Set operation strategies such as changing solution specifications and planning for upgrades, and manage for these strategies. Maintain competitiveness by setting and managing solutions and services pricing strategies. Maintain and promote the services by building operation strategies regarding performance management, statistics or big-data analysis, CS(Customer Service) and VOC(Voice of Customer) management, etc. Role and Responsibilities [Sales strategy setting] Drive the business growth strategy setting and portfolio, and oversee the global or regional sales status analysis and set sales strategy to meet the sales target. [Operation strategy] Drive to build the operational strategies such as changing solution specifications and planning for upgrades. [Price management] Review the solution's pricing policy and strategy. [Partner management] Drive the strategies for increasing Samsung solution sales by building relationships with partners to learn customer's needs and managing partners by region (via training, events, etc.). [Service operation] Drive the operation strategies such as performance management, statistics or big-data analysis and CS(Customer Service) and VOC(Voice of Customer) management to maintain and promote the services. Skills and Qualifications Has a wide range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways Works on complex issues where analyzing situations or data requires an in-depth evaluation of variables. Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results. Determines methods and procedures on new assignments and coordinates other's tasks May manage a group such as coordinating activities regarding costs, methods and staffing Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years

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2.0 - 4.0 years

4 - 9 Lacs

Pune

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Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like "Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. Provide functional and technical support during design, integration, migration, and testing phases. Identify domain risks, dependencies, and business impacts; recommend best practices and innovative approaches." All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

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24.0 - 30.0 years

45 - 55 Lacs

Kolkata

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BE+MBA with 24 yrs Exp in Operation Roadmap,Strategy,Policy Formulation, Change Management ,P&L Management, Production Planning, Business Process Excellence, Business Turnaround, Brand and product Management, manufacturing, R and D Management, Sales

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5.0 - 8.0 years

10 - 17 Lacs

Thrissur

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We are seeking a Project Manager to lead strategic initiatives and operational excellence, with the following attributes: Strong in execution, financial planning & operational strategy Required Candidate profile B.Tech/M.Tech or equivalent from a reputed institute, 5+ years in project management (preferably in manufacturing) Perks and benefits We offer competitive remuneration

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1.0 - 3.0 years

4 - 7 Lacs

Navi Mumbai

Remote

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Job description: Strategy and Operations Executive About: This is a strategy and business analysis role for the Channel Sales and Partnerships team within the Device and Services (Hardware Products) business unit of Google, onboarded as FTE at Smollan. The role spans performing secondary business research and preparing market intelligence outputs for Google hardware products in global markets. This role will be part of Googles vendor / extended workforce setup, and will be working with Googles Channel Sales, Partnerships and other cross functional teams on areas to improve sales performance of Google devices in retail and digital channels. Functional Area: Market Intelligence, Consumer and retail Strategy, Sales Analytics, Industry and Macro-environment analysis Domain: Retail / Consumer Electronics Organization: Smollan (client Google) Location: Remote Responsibilities: The candidate is expected to drive key business strategy and analytics projects and generate outputs for internal stakeholders. The professional will work closely with the teams to ensure smooth day to day operations, support on scoping for projects, analyze quantitative and qualitative data, demonstrate solid writing, report creation and presentation skills. Data crunching on Google Sheets, Data Studio, or other tools to arrive at specic insights Assist with project management aspects such as interacting and managing members of other cross-functional teams (tech, operations, analyst) in executing and delivering tasks Ability to perform good management reporting to present key ndings using appropriate charts, graphs, business writing and storyboarding skills Help in organizing data, and other supporting activities that lead to generating business insights Perform business data analytics to nd correlations, insights and translate into business insights and recommendations Suggest alternatives and data-driven creative solutions to address current and anticipatory needs of internal stakeholders Creating relevant and communicative visualizations for data reporting Take proactive ownership of agendas, weekly reports and publications, support exercises and projects Desired skills: Highly motivated with a can-do attitude and strong business acumen Agile and quick learner, with ability to work on multiple projects simultaneously Strong at time management and prioritizing basis guidelines shared Statistical bend of mind and ability to come up with creative ways to build data-driven frameworks with limited data availability Experience with forecasting, projections, consulting frameworks, marketing and consumer journey understanding highly preferred Knowledge of the consumer electronics industry is preferred, especially in terms of Key performance indicators (KPIs) specic to the industry, understanding of industry trends and dynamics Knowledge of MS Oce with advanced skills in visualizations, MS PowerPoint, MS Excel, and MS Word Knowledge of statistical tools, and techniques will be an added advantage Desired qualications: Graduate/Post-graduate in business/economics or related elds Work experience bracket 1 - 3 years Must have past experience preferably with Tier-1 or 2 management consulting and/or analytics organizations

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1.0 - 5.0 years

1 - 4 Lacs

Noida

Remote

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Job Title: Operations Executive Location: WFH Experience: 3-5 years in operations management. Employment Type: Part-time Work Schedule: Days: Monday to Saturday (Sunday Off) Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks . Qualifications: Education: Graduate (minimum); postgraduate preferred. Experience: 3-5 years in operations; experience in EdTech and international client handling preferred. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. How to Apply: To apply, please submit your resume and a cover letter detailing your qualifications and teaching experience to gunja@jobors.com . Only shortlisted candidates will be contacted for interviews. Regards, Gunja Sr.Hr Executive 9910095292 gunja@jobors.com

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5.0 - 10.0 years

8 - 9 Lacs

Pune

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Role & responsibilities Manage full-cycle recruitment for various operational positions. Partner with hiring managers to understand staffing needs. Source, screen, and onboard candidates efficiently. Maintain talent pipelines and ensure quick turnaround time. Ensure compliance with internal processes and labor regulations. Preferred candidate profile 5+ years of recruitment experience (preferably in non-IT/operations roles). Strong sourcing and stakeholder management skills. Ability to work in a fast-paced, high-volume environment. Experience in hiring for metro/rail projects is a plus.

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10.0 - 20.0 years

20 - 30 Lacs

Ahmedabad

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CEO - The CEO will be responsible for both strategic leadership and hands-on execution, driving operational excellence and fostering innovation growth. AGM Operations -To handle day to day operations of the company Required Candidate profile For CEO - Should have exp of working at a senior level, taking strategic decision for the company. For AGM Operations - Should have exp of working with manufacturing industry

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1.0 - 4.0 years

4 - 6 Lacs

Mumbai, Pune

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must have atleast one year of experience in operations.

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20.0 - 25.0 years

3 - 3 Lacs

Durgapur

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providing inspiring and effective leadership while administering, directing and coordinating all activities of the Hospital toward the fulfillment of the Hospital's values, mission, strategy, and the achievement of its annual goals and objectives Required Candidate profile Responsible for overall administrative management and operation of the hospital.Assures the sound fiscal operation of the hospital including accurate and comprehensive development of an annual budget

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10.0 - 15.0 years

18 - 25 Lacs

Pune

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Develop and execute business strategies aligned with organizational goals Direct sales and marketing efforts to meet business targets. Collaborate with finance team to manage budgeting, forecasting, and cost control Required Candidate profile Candidate should having experience in the solar energy industry is ideal, we are open to candidates from other industries with strong leadership and operational expertise.

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0.0 - 3.0 years

2 - 4 Lacs

Chandigarh

Remote

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Our Operations Analyst team is critical to our success and mission. As part of this team, you are responsible for researching and analyzing the operational activities of our business to help increase efficiency, reduce costs, improve customer service, and optimize overall operations. As an Operations Analyst, you'll be supporting multi-functional teams, analyzing business data, reviewing the operations of our company, and using this information to develop recommendations and changes to enhance the organization's overall efficiencies. Operations Analyst helps ensure the adoption of Insaito products and accelerates business value and ROI from our customers' investment in the Insaito solution. In this role, you will work closely with members of Customer Success, Sales, Executive Management, Marketing, IT, Product Management, and Engineering teams, to name a few. The result is increased customer satisfaction, value, retention, and expansion of the Insaito solution. Responsibilities Interpret trends or patterns in data sets and translate these patterns into actionable insights Work with other team members to continually improve our customer engagements Assist with supporting our Tier-4 business, from ad hoc data requests to in-depth research projects, you will be collaborating with others to help them answer questions and make better decisions Assist with special projects aimed at driving/increasing value to our customers Maintain deliverable projects and timelines Communicate findings clearly to a broad range of shareholders Qualifications Data-driven with a commitment to following the process Quantitative skills, including proficiency with Excel/Google Suite Strong communication skills Resourcefulness with the ability to parse internal documentation Excited to join a fast-paced environment and have excellent time management skills Ability to multi-task and work in a fast-paced environment A champion of data accuracy and impeccable attention to detail Demonstrate intellectual curiosity, and a passion for translating information into actionable insights A self-starter with the ability to manage multiple projects at once To apply, you must have a 4-year Bachelor's Degree or a 2-year Master's Degree.

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1.0 - 4.0 years

1 - 1 Lacs

Himachal pradesh, north east

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•Plan, organize, and supervise day-to-day operations within the department or business unit •Lead, train, and motivate staff to deliver high-quality performance and meet targets To Apply: Whatsapp-7877714879; 8529925583 Required Candidate profile • Develop and implement operational policies, procedures, and best practices • Monitor performance metrics and prepare regular reports for senior management

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30.0 - 35.0 years

45 - 50 Lacs

Mumbai

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About The Role : Client Leading life insurer RoleResponsible for: - Creating high-growth and dynamic Operations strategy (Ops, UW, claims, Persistency, renewals etc). - Leading customer experience. - Ensuring strong operational controls and reporting procedures. - Operating efficiency & effectiveness. - Spearheading Customer Centricity and co-owning Digital Transformation agenda. Requisites"Life insurance exp is a must" - Master's degree in Operations or Systems Mgmt. from a reputed technology or management institute. - Certification in Process / Quality domains such as ISO, 6 sigma as well as IT domains such as Information Security & Networking solutions would be desirable. - At least 15 yrs totally, of which 5 yrs. in a Life Insurance Company across domains like Operations, Underwriting, Claims & IT. - 5 yrs leading any of the aforesaid functions in a large Life Insurance company with multiple distribution channels. Apply Save Save Pro Insights

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1 - 5 years

1 - 4 Lacs

Noida

Remote

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Job Title: Operations Executive Location: WFH Experience: 3-5 years in operations management. Employment Type: Part-time Work Schedule: Days: Monday to Saturday (Sunday Off) Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks . Qualifications: Education: Graduate (minimum); postgraduate preferred. Experience: 3-5 years in operations; experience in EdTech and international client handling preferred. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. How to Apply: To apply, please submit your resume and a cover letter detailing your qualifications and teaching experience to kirtika.sharma@ncreduservices.com . Only shortlisted candidates will be contacted for interviews. Regards, Kirtika Sharma 9599314292 Team Lead-HR & Operations

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12 - 16 years

16 - 18 Lacs

Gurugram

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We need someone who already has the skills to even call themselves a Senior Operations Manager! Inother words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent. We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitude.

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14 - 20 years

5 - 9 Lacs

Mumbai

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About The Role As a Service Delivery & Change Lead with Capgemini, you will be involved in driving efficiency, innovation, and digital adoption in HR processes Primary Skills - HR Service Delivery, HR Automation/ Transformation, Change Management, HR Consulting, Global Shared Services and Success factors. In this role you will play a key role in: Build and validate HR Transformation business case Evaluate HR products/ platforms for adoption Establish financial tracking mechanisms / reporting frameworks to measure success Drive workshops, consensus, and use storytelling to communicate operations transformation impact through presentations / newsletters Develop point of view reports for new people operations practices Drive outcomes through HR efficiency initiatives Build benchmarks for HR shared services Implement Six Sigma to streamline HR processes and enhance productivity Identify & promote transformation success stories, working with branding teams Generate executive leadership reports with actionable insights Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Professional Skills Ability to build / validate business case, financial tracking, and data-driven decision-making HR operations strategy, process optimization (Six Sigma), technology evaluation, and shared services benchmarking Stakeholder engagement, storytelling, presentations, and executive reporting Proficient in HR efficiency initiatives, KPI tracking, and branding success stories Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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10 - 14 years

12 - 18 Lacs

Noida

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Job Title: Operations Project Manager Location: Noida Department: Operations About the Role: We are seeking an experienced Operations Project Manager to lead and drive cross-functional projects that support the growth and scalability of our business. This includes managing initiatives such as product launches, customer support projects, and a range of strategic operational improvements. You will work closely with teams across Fulfilment & Packaging, Governance, Legal, Customer Support, and Marketing, as well as external partners including suppliers and customers. Key Responsibilities: Work with the Operations Leadership Team to identify, scope, and launch projects aligned with business growth objectives. Lead cross-functional initiatives across departments and external partners to execute projects from concept to completion. Develop and manage detailed project plans, including tasks, timelines, resources, ownership, and budgets. Coordinate internal and external resources for effective project execution, including collaboration with suppliers and contract manufacturers. Ensure alignment across teams including Fulfilment, Packaging, Legal, Governance, Customer Support, and Marketing. Proactively remove obstacles, manage escalations, and help teams balance competing priorities. Review, optimize, and document the processes & transactional workflows. Actively contribute to the enhancement of project management tools, templates, and processes. Track and report on project metrics: scope, schedule, risks, resource allocations, budget, and customer impact. Ensure projects are executed without impacting customer delivery or quality. Required Qualifications: MBA from a reputed business school. PMP certification will be a plus. Minimum 10 years of experience in project or operations management within cross-functional and fast-paced environments. Demonstrated experience in stakeholder management, project scoping, and process improvement. Strong command of Microsoft Office (especially Excel, Word, Outlook) and project tools such as Jira, Asana, MS Project, or Zoho. Proven track record of leading projects that span internal departments and external partners. Expertise in project planning and execution with a focus on timely, cost-effective, and high-quality delivery. Excellent communication skills with experience presenting to senior leadership. Proficiency with project management tools. Strong analytical and organizational capabilities with attention to detail. Additional Information: We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work. EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at ecchr@eccouncil.org and let us know how we may assist you. To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country. Our Privacy Policy outlines how we collect, use, and protect your personal data during the recruitment process. Please review it to understand our practices: Privacy policy

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10 - 20 years

15 - 25 Lacs

Varanasi

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Hiring: Hospital Unit Head at Zen Kashi Cancer Hospital, Varanasi (oncology super-specialty). Min 10 yrs exp in hospital, preferably under Director/CEO. Full ownership of operations, patient care, staff. Apply: akshay.naik@zenonco.io, 7208109548

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- 1 years

1 - 2 Lacs

Bengaluru

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1. Support program operations 2. Assist schools in implementation 3. Collect stakeholder feedback 4. Independently manage assigned schools 5. Research and onboard new schools.

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3 - 5 years

4 - 4 Lacs

Mumbai

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What You'll Do Lead client conversations Understand client briefs Own your targets Work closely with the operations What We’re Looking For 3+ years of proven B2B sales A strong network within corporate clients Comfortable with target-driven environments Sales incentives Performance bonus

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1 - 3 years

2 - 2 Lacs

Pune

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Oversee daily operations & workflows Ensure process efficiency & compliance Team coordination & performance trackin Manage vendor & client relationships Strong problem-solving & leadership skills Perks and benefits Salary is depends on past experience &eligibility

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20 - 23 years

40 - 55 Lacs

Bengaluru

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Dear Aspirant, Welcome to [ Resource pro ], a leader in the property and casualty insurance sector. Our mission is to deliver exceptional solutions that safeguard our clients' futures while promoting a culture of innovation and excellence. ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ ReSource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: Resource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, Resource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ Resource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. Role & responsibilities Lead India's Real-time Service Delivery, Drive Business Growth, and Manage Financial Results Lead direct reports to create an environment for high productivity and employee engagement in India's-time shift. Coach direct reports and team leaders. Build effective talent development practices to develop leaders within and integrate externally hired leaders. Oversee delivery of services, products, and, solutions to clients in line with global quality standards and brand promises. Trouble-shoot service and client management issues with the team and drive high client satisfaction. Uphold information security requirements. Drive significant revenue growth in India real-time shift, and lead collaboration between India and China teams and all U.S. based Business Development and Operations Advisory departments to achieve growth targets. Manage financial results of India real-time shift including appropriate organizational structure, optimal efficiency, and service/product refinement. Lead Strategic Initiatives & Projects and Drive Innovation Define projects and initiatives for Indias real-time shift to revise and adopt ReSource Pro best practices; oversee project execution to achieve desired business results Build infrastructure, policies and procedures, processes, and tools to support the India real-time shift growth, implement the Total Quality System and Account Management Process, and oversee projects and activities that build and support the culture of One ReSource Pro that ultimately drives business results. Preferred candidate profile Minimum Bachelor Degree 20+ years of leadership experience in international Insurance operations Work experience in insurance outsourcing is highly preferred Global work experience is preferred Perks and benefits Best In the Market with variables. Our Values : Passion For Excellence We aspire to the highest standards in all that we do. Service Centric We are motivated by a deep service, building trust through quality, reliability and attentiveness. Teamwork We are here to support each others success. Best Self We challenge ourselves to learn, grow and be the best version of ourselves. Commitment to community We are actively engaged in our communities and committed to giving back.

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10 - 12 years

1 - 6 Lacs

Mohali

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Job Title: Operations Head QSR (Multiple Outlets) Job Summary: We are looking for a dynamic and hands-on Operations Head to actively oversee and manage the operations of multiple outlets. This role requires a proactive leader who takes ownership of all outlets, ensures smooth day-to-day functioning, and consistently follows up to maintain high performance, customer satisfaction, and profitability. The ideal candidate must be deeply involved in store operations, visiting locations frequently, tracking performance, and addressing challenges in real time. Key Responsibilities: Active Outlet Management & Follow-Ups: Take full ownership of the performance and operations of all QSR outlets. Conduct regular visits to each outlet to monitor staff efficiency, service quality, and adherence to SOPs. Ensure that all outlets meet daily operational goals , including cleanliness, order accuracy, speed of service, and customer satisfaction. Follow up rigorously with store managers and teams to address any operational gaps, stock shortages, or service issues. Track outlet-wise performance on a daily and weekly basis , ensuring quick corrective actions where needed. Operational Excellence: Implement and enforce standard operating procedures (SOPs) to ensure consistency across all locations. Oversee inventory and supply chain operations to ensure smooth stock availability and minimize wastage. Ensure all outlets comply with health, safety, and hygiene standards , conducting regular audits. Troubleshoot on-ground operational challenges and provide quick solutions to improve efficiency. Financial & Performance Tracking: Monitor sales, costs, and profit margins for each outlet and implement strategies to improve financial performance. Optimize cost control measures , including labor, procurement, and utilities, without compromising quality. Ensure all outlets meet their monthly revenue targets and analyze sales trends to drive better performance. Work closely with store managers to improve customer retention, order accuracy, and service speed . Team Leadership & Staff Management: Lead and mentor a team of area managers, store managers, and outlet staff to achieve operational goals. Conduct regular training and upskilling programs to maintain service excellence. Ensure team motivation and a high-performance culture through clear KPIs, rewards, and regular follow-ups . Address any staff-related issues immediately to maintain smooth operations. Customer Experience & Brand Standards: Maintain a strong focus on customer service excellence and ensure all outlets uphold brand standards. Implement customer feedback mechanisms and take prompt actions to resolve complaints or issues. Ensure uniformity in food quality, presentation, cleanliness, and service across all locations. Monitor customer reviews and ratings and work with teams to enhance brand reputation. Expansion & Business Growth: Identify new opportunities for expansion , including potential new outlets and partnerships. Work with marketing and business development teams to implement promotions, campaigns, and loyalty programs . Stay updated with industry trends and competitor analysis to ensure the brand remains competitive. Qualifications & Skills: Bachelors/Masters degree in Business Administration, Hospitality Management, or a related field . 7+ years of experience in QSR operations management , preferably handling multiple outlets. Strong leadership with a hands-on, proactive, and problem-solving approach . Proven abilityto drive operational efficiency, cost control, and profitability . Excellent follow-up skills , with the ability to track and ensure completion of all operational tasks. Knowledge of POS systems, restaurant analytics, inventory management, and staff scheduling . Strong communication and interpersonal skills to work closely with teams across all locations . Ability to work in a fast-paced, high-pressure environment and be available for urgent escalations.

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5 - 10 years

15 - 25 Lacs

Hyderabad, Visakhapatnam

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Job Title: Chief of Staff Experience: 5+ years Salary: 15L - 25L Location: Visakhapatnam Office or Hyderabad Office Work Hours: 8pm to 5am About Unity Growth Fund Unity Growth Fund is an emerging venture capital firm based in Washington DC, specializing in private investments in the technology sector. Our portfolio includes over 25 disruptive companies, including SpaceX, Databricks, Stripe, Anthropic, Figure AI, Cerebras (in IPO registration) , and Robinhood (IPO) . Role Overview We are seeking a highly experienced Chief of Staff to join our team and play a pivotal role in scaling the company. The Chief of Staff will work closely with the senior leadership team to ensure smooth operations, strategic initiatives, and team alignment. This role will primarily focus on getting work done, optimizing workflows, and enabling the firm to scale effectively and efficiently. Key Responsibilities Scaling the Team: Work with senior leadership to scale the team by identifying key talent needs and facilitating the hiring process. Ensure new hires are effectively onboarded and integrated into the firm. Manage team dynamics and help build a cohesive, high-performing team culture. Operational Efficiency: Oversee and manage daily operations to ensure the firm runs smoothly, meeting all key deadlines and objectives. Streamline workflows and optimize operational processes to enhance productivity. Cross-Functional Coordination: Act as the liaison between different teams, ensuring that key initiatives are tracked, deadlines are met, and objectives are achieved. Ensure alignment across the firms various departments (investment, portfolio management, finance, operations, etc.). Strategic Support: Support the leadership team in executing strategic initiatives, including fundraising, investor relations, and portfolio management. Assist with the execution of special projects as needed, acting as a problem solver and decision-maker in a fast-paced environment. Execution and Problem-Solving: Drive projects to completion by setting priorities, delegating tasks, and ensuring follow-through on key initiatives. Help resolve bottlenecks or challenges that may arise in the course of day-to-day operations. Required Qualifications 5+ years of experience in an executive or leadership role in a fast-paced organization. Proven track record of scaling teams, driving operational efficiency, and executing complex projects. Strong problem-solving skills with the ability to handle multiple tasks simultaneously. Excellent communication and leadership skills, with the ability to manage cross-functional teams. Strong business acumen with an understanding of the venture capital ecosystem. Ability to work independently and collaboratively in a dynamic environment. Bachelor's degree in business, finance, or a related field; MBA preferred. Benefits Highly competitive compensation package and stock options Opportunities for professional growth and development Exposure to cutting-edge technology companies and industry leaders

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