10 Operations Oversight Jobs

As a leader at Lenovo, you will be responsible for designing and developing business strategies to drive overall growth within the Tablet business category. Your role will require expertise in Category Management, Portfolio Management, Key Account Management, Online and Offline Channels, and PL ownership. Your key responsibilities will include strategizing and executing business plans for the segment business in India, providing sales and marketing leadership, managing budgets and PL, developing relationships with vendors, overseeing day-to-day operations, and analyzing industry and consumer trends to drive sales growth. Additionally, you will work on creating a 4P plan in collaboration with the AP product category, India Marketing team, and Sales teams to achieve sales and margin targets for both Consumer and Commercial sales teams. Your specialties will include product portfolio and pricing management, relationship management, channel management, leadership with an inclusive style, public speaking, clear communication, and B2B funnel management. To excel in this role, you should have experience leading teams to drive business performance, possess a customer and partner-focused mindset with effective problem-solving skills, have a strong understanding of the technology products industry and local channel dynamics, demonstrate business acumen in sales and marketing management, be results-driven, adaptable to dynamic market conditions, a fast learner with a forward-thinking mindset, and strong problem-solving abilities. Your performance will be measured based on the achievement of sales targets including revenue, gross margins, and activation, effective channel inventory management, increase in market share and premium to market growth, and increase in the share of Premium Tablets. Qualifications for this role include 12+ years of experience in the technology products industry, Channel dynamics, business development, go-to-market strategy, or similar customer-facing roles. Hands-on experience in leading teams and problem-solving skills are essential, along with a degree in Sales and operations. If you are ready to take on this challenging yet rewarding opportunity at Lenovo, apply now and be a part of shaping a more inclusive, trustworthy, and smarter future for everyone, everywhere.,

The Duty Manager at Baywatch Resort Goa is responsible for overseeing daily operations, ensuring smooth guest services, and efficient resort functions. Your role involves demonstrating leadership, problem-solving skills, and a strong commitment to guest satisfaction. As the key point of contact for both guests and staff during your shift, you will coordinate and supervise all resort departments for effective functioning. Ensuring a high standard of guest satisfaction is crucial. Address guest concerns, complaints, and requests promptly and professionally. Handle guest issues or complaints that may arise, escalating when necessary. Supervise guest check-in/check-out processes to ensure adherence to resort policies and courteous interactions following customer service standards. Your responsibilities extend to overseeing all resort departments such as front office, housekeeping, F&B, maintenance, and recreation. Coordinate their activities to ensure effective functioning and address operational issues promptly. Maintain operational standards, compliance with regulations, quality standards, and company policies. As a Duty Manager, you will supervise resort staff during your shift, providing guidance, training, and support to foster a positive work environment. Manage staffing issues, conflicts, and ensure staff motivation and organization. Monitor staff performance, provide feedback, and ensure tasks are completed according to resort standards. Effective communication is key. Maintain clear communication with the Resort Manager, department heads, and team members on operational issues, special requests, and concerns. Conduct shift handovers ensuring relevant information is communicated for seamless transitions. This is a full-time role with benefits including food, paid sick time, paid time off, and Provident Fund. The work schedule involves rotational shifts at the Baywatch Resort Goa.,

You will be the General Manager responsible for leading the all-India sales of Atta and managing the entire value chain, including production to customer delivery. This position requires someone who is passionate about traditional foods, consumer health, and building a strong, values-driven brand. Your main responsibilities will include driving nationwide sales of Atta and grain products through various channels such as retail, institutional, and online. You will also be in charge of developing go-to-market plans, pricing strategies, distribution channels, and promotional activities. In addition, you will oversee various aspects of operations including manufacturing, procurement, supply chain management, logistics, inventory control, and administrative functions. Collaborating with marketing teams, you will be involved in managing social media platforms, digital marketing initiatives, and brand positioning strategies. Furthermore, you will work closely with the accounts team to monitor the Profit and Loss (P&L) statements, budgeting, expense tracking, and overall financial management. As the General Manager, you will also be responsible for building and leading a cross-functional team to support the achievement of organizational goals.,

About the Role: We are hiring an Operations Manager Tools & Delivery Support to lead and streamline our recruitment operations infrastructure. This role is pivotal in ensuring that all recruitment tools and support systems are effectively managed, optimized, and aligned with organizational goals. The ideal candidate will have a strong process mindset , be comfortable with tools and reporting , and bring a passion for operational efficiency and governance . Key Responsibilities: Tool Management & Governance Oversee access, license allocation, renewals, and usage tracking for platforms such as Ceipal, LinkedIn, Monster, Dice, CareerBuilder, and Naukri. Conduct regular audits and usage reviews to ensure compliance and maximize ROI on recruitment tools. Maintain detailed documentation and SOPs for tool access, usage policies, and support workflows. Operations Oversight Manage support ticket queues, resolve tool-related issues, and coordinate with internal stakeholders and external vendors for escalations. Track and report operational KPIs including ticket resolution times, license utilization, and user satisfaction. Drive process standardization and help develop frameworks for consistent service delivery. Reporting & Analytics Create and manage dashboards and reports using Excel, Google Sheets, or Power BI to support decision-making and monitor tool performance. Deliver weekly and monthly operational reports to leadership, highlighting key insights and action items. Process Improvement & Support Identify inefficiencies, recommend process improvements, and help implement solutions to enhance operational performance. Work closely with recruitment and support teams to ensure smooth coordination and timely resolution of issues. Required Skills & Experience: 5 - 8 years in operations, delivery support, recruitment operations, shared services, or BPO support functions. Proficient in tools like MS Excel, Google Sheets; familiarity with Power BI, CRMs or ATS (e.g., Ceipal) is a strong plus. Strong understanding of SLAs, ticket management, audits, and internal compliance processes. Excellent communication skills to interact with internal teams and external vendors. Demonstrated ability to take initiative, manage multiple priorities, and deliver in a fast-paced environment. Good to Have: Prior experience in a staffing firm, recruitment back-office, or tool admin function. Exposure to job portals, sourcing workflows, or recruiter enablement. Experience coordinating with tool vendors and onboarding new platforms.

The purpose at Prudential is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured for all individuals including our people, customers, and partners. We provide a platform for our people to excel, make a meaningful impact on the business, and support their career ambitions, making Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are dedicated to making Indians healthier while bridging the health protection gap. As a Zero to One team, we are embarking on a greenfield health insurance deployment in India, focusing on building customer-centric journeys to offer a unique and personalized experience. To support us in this mission, we are seeking a talented individual for the role of Head of Distribution - Banca and CA Partnerships. As the Head of Distribution for Banca and CA partnerships, your responsibilities will include: - Developing partnership strategies and business plans aligned with the overall PHI distribution strategy, focusing on channels such as Banca and CA (e.g., NBFCs). - Re-imagining traditional partnership distribution channels to enhance partner/customer experience, optimize acquisition costs, and increase conversions and penetration. - Identifying and evaluating partnership opportunities in collaboration with relevant teams within the organization. - Designing commercial arrangements to incentivize desired behaviors for sustainable win-win outcomes for both Prudential and partners. - Setting up partnerships across various entities and collaborating with tech, experience, and product teams to create suitable customer and distributor propositions. - Achieving sales plans for new customer acquisition, retention, business mix, and revenue targets. - Working closely with partners and internal teams to understand customer needs and develop appropriate solutions and customer journeys. - Implementing incentive programs for partner staff and FSCs, maintaining relationships with existing partners, and fostering growth of partnerships. - Leveraging technology for partnership onboarding, management, and improving customer experience. - Recruiting, training, and leading a high-performing team while aligning with key stakeholders in product, technology, and operations. - Ensuring day-to-day operations efficiency and compliance with industry regulations and monitoring key performance indicators for the partnership channel. - Evaluating and onboarding new partnerships to tap into new customer segments and products. The ideal candidate should have: - Over 15 years of experience in driving partnerships within the insurance industry. - Proven success in setting up and managing large-scale partnerships with banks or NBFCs. - Strong knowledge of insurance operations, regulations, and market trends. - Excellent leadership, communication, and interpersonal skills. - Any Bachelor's degree; MBA or industry certifications are a plus. - IRDA certification. If you are passionate about consumer behavior, enjoy collaboration, have experience in building processes, are enthusiastic about leveraging digital tools, and thrive in a culture of transparency and accountability, this role may be the perfect fit for you. Location: Mumbai/Bengaluru,

You should have a background in the hospitality industry and only experienced candidates are welcome. Your responsibilities will include handling multiple restaurants, managing bar operations, overseeing Profit and Loss, inventory management, recruiting and managing employees effectively, handling customer complaints, and generating financial reports. You will be required to hire, train, and supervise restaurant staff, create staff schedules to ensure appropriate staffing levels, monitor stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary. It will be your responsibility to take ownership of budgets and implement cost control methods to minimize expenses, address customer needs, comments, and complaints, enforce compliance with health, safety, and sanitation standards, ensure all employees are working within outlined operating standards, and report on financial performance, inventory, and personnel. This is a full-time, permanent position with benefits including food provided. The work schedule is during day shifts. The ideal candidate should have a Bachelor's degree (Preferred) and at least 10 years of experience in restaurant management. The work location is in person.,

Job Title: Operations Oversight Specialist About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Title: Operations Oversight Specialist Location: Pune Experience: 7 to 12 years Job Summary: We are seeking a highly skilled and experienced Operations Oversight Specialist to join our Technology & Operations team. The ideal candidate will be responsible for overseeing incident and problem management, managing outsourced service providers, and ensuring compliance with various regulatory guidelines. This role requires a strategic thinker with strong analytical skills and the ability to collaborate effectively with various stakeholders. Key Responsibilities: Oversee incident and problem management processes to ensure timely resolution and minimize impact on operations. Manage outsourced service providers to ensure they meet performance and SLAs. Provide oversight on customer support and other operational functions to ensure high-quality service delivery. Ensure the organization remains compliant with regulatory guidelines such as EBA, DORA, RBI, MAS, NYDFS, BSP, and others. Extensively collaborate with internal teams to develop and implement operations oversight policies and procedures as per regulatory requirements. Prepare and present reports on operations oversight and risk management to senior management. Stay updated on industry trends and regulatory changes related to operations oversight and risk management. Qualifications: Bachelor's degree in a related field. Advanced degree preferred. Minimum of 7 years of experience in operations oversight, incident and problem management, or related fields. Strong understanding of regulatory guidelines and compliance requirements. Excellent analytical and problem-solving skills. Ability to communicate effectively with stakeholders at all levels. Proficiency in incident and problem management tools and methodologies. Strong organizational and project management skills. Skills and Competencies: Strategic thinking and decision-making. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Detail-oriented with a high level of accuracy. Ability to manage multiple priorities and meet deadlines.,

Oversee the performance of multiple dark stores within the assigned region. Identify and appoint franchises for dark stores in the assigned region. Ensure smooth operations, from stock management to last-mile delivery. Monitor and analyze sales performance, operational efficiency, and compliance across stores. Work with franchise partners to set up and manage dark stores. Ensure adherence to franchise agreements, operational standards, and brand guidelines. Support franchisees in achieving profitability and operational excellence. Drive sales by identifying opportunities within the territory and leveraging franchise partnerships. Implement sales strategies to achieve revenue targets and market penetration. Analyze market trends and customer behavior to recommend and implement growth strategies. Recruit, train, and lead a high-performance team to support dark store operations and franchise relations. Conduct regular team meetings and performance reviews. Build and maintain strong relationships with franchise partners, vendors, and other stakeholders. Act as the point of contact for franchisees, addressing concerns and ensuring satisfaction

Leads a functional or departmental group ensuring strategic alignment Oversees budget, operations, and team performance metrics Supports leadership in planning and stakeholder engagement Drives innovation and continuous improvement initiatives

ASTER DM HEALTHCARE LIMITED is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the company or organization. Monitor and evaluate the performance of operational processes and systems. Identify and resolve operational problems and inefficiencies. Stay up-to-date with industry trends and advancements in operations management. Continuously assess and improve operational processes and systems to ensure they meet business requirements