Operations Manager

Key Responsibilities

Operational Management

• Oversee daily business operations including inward, coordination, QC, packing, dispatch, and logistics.
• Ensure smooth coordination between sales, accounts, dispatch, QC, Packing and inventory departments.
• Monitor operational workflows and improve process efficiency.
• Develop and implement SOPs for operational activities.
• Ensure timely execution of orders and commitments to B2B clients.

Inventory & Stock Control

• Monitor stock movement, product inventory, and material utilization.
• Ensure proper tracking of inward/outward stock, transfers, and dispatches.
• Coordinate with stores and inventory teams for accurate stock management.
• Minimize stock discrepancies, packing material wastage, and operational losses.
• Ensure proper documentation of GRN (Goods Received Note), issue/receipt entries, and stock records.

Production & Dispatch Coordination

• Coordinate with production teams for order planning and timely completion.
• Ensure timely dispatch of orders as per delivery schedules.
• Monitor product movement between departments.
• Handle dispatch planning, courier/logistics coordination, and shipment tracking.

Vendor & Team Coordination

• Coordinate with vendors, transporters, and service providers.
• Supervise operational staff and ensure discipline, productivity, and accountability.
• Train teams on operational procedures and reporting systems.
• Resolve operational bottlenecks and escalations efficiently.

Reporting & Documentation

• Prepare daily operational MIS reports.
• Monitor production, dispatch, stock, pending orders, and operational performance.
• Maintain operational records, approvals, and documentation systematically.
• Coordinate with management for operational planning and execution.

Compliance & Quality Control

• Ensure adherence to company policies and operational standards.
• Coordinate with QC teams to maintain product quality standards.
• Ensure proper handling of inventory and high-value products.
• Support audit and compliance requirements related to stock and operations.

Required Skills

• Strong operational and inventory management skills
• Team handling and coordination abilities
• Knowledge of inward, outward, dispatch, and stock processes
• Excellent problem-solving and decision-making skills
• Strong MIS reporting and documentation skills
• Vendor management and coordination
• Process-oriented and detail-focused approach
• Good communication and leadership skills
• Proficiency in Excel and ERP/software systems

Key Expectations

Stock reconciliation on a regular basis

Providing dashboards and reports

Devising SOP and checklists

Managing ERP

Ensuring Smooth Operations

Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person