Operations Intern

Key Responsibilities

• Manage and update product listings on e-commerce platform
• Monitor and update inventory levels to prevent stockouts or overselling
• Assist in order processing, tracking, shipping, and returns management
• Collaborate with logistics partners for smooth delivery
• Respond to customer queries, reviews, and feedback professionally
• Generate regular performance reports on sales, returns, and customer feedback
• Support data entry tasks and document operational workflows
• Coordinate with marketing and sales teams to align promotions with inventory availability
• Identify operational bottlenecks and suggest process improvements

Skills & Traits We Value

• Strong attention to detail
• Good written and verbal communication
• Comfortable using spreadsheets, e-commerce dashboards, and tracking tools
• Basic understanding of online marketplaces
• Analytical mindset & problem-solving ability
• Ability to work independently and in a team
• Quick learner and goal-oriented

Educational Qualifications

✔ Any Undergraduate or Graduate degree (completed or in final semester)
✔ Distance learning / open university candidates eligible✔ Fields like Business, Management, Commerce, IT, E-commerce, or related — helpful but not mandatory

What You Will Learn

• E-commerce platform management (listings, pricing, inventory)
• Order processing & fulfillment workflows
• Customer service best practices in online retail
• Analytics and performance tracking
• Coordination with logistics & supply partners
• Cross-department teamwork (Sales, Marketing, Warehousing)

Pay: ₹10,000.00 per month

Work Location: On the road