Operations Coordinator

The Operations Coordinator (OC) plays a crucial role in ensuring the smooth functioning of operations and providing excellent customer service. Your primary responsibilities will include coordinating with transporters for timely delivery, following up with customers to ensure prompt acceptance of goods, and developing professional relationships to foster repeat business. Additionally, you will need to update catalogues and prices on GEM regularly, as well as liaise with OEMs/Manufacturers for necessary documents. As an OC, you are expected to excel in customer service by assisting customers with orders, providing proactive updates on order status and delivery, resolving logistics issues, and assisting with product understanding and installation. Your communication skills, attention to detail, and ability to multitask will be essential in carrying out these responsibilities effectively. To succeed in this role, you should possess good communication skills, be persuasive and polite with customers, diligent in routine tasks, adept at multitasking, and capable of coordinating between departments. This position offers growth opportunities, with a potential career path leading to roles such as Operations Manager or Executive Operations Coordinator. This is a full-time position with a day shift schedule, requiring at least 1 year of relevant work experience. The work location is in person, and the application deadline is 12/07/2025, with an expected start date of 15/07/2025.,