Operations Consultant

Greetings!!

We are hiring for Operation Consultant role (work from home)

Experience

Minimum 3-4 yrs. of total experience.

Minimum 3-4 yrs. of experience in ServiceNow as an admin or developer

Worked on ITSM module in ServiceNow

Experience in following Core Process Areas: Incident, Problem, Change, Service Catalog/Request

Prerequisite

ServiceNow administration experience

ITIL knowledge

ServiceNow Certified System Administrator

Good written and verbal communication skills

Responsibilities

Work on Requests, Incidents and enhancements for ServiceNow

Handle troubleshooting tickets in ServiceNow

Design, implement, test, and deploy business rules/flows etc.

Technical knowledge of client scripts, UI pages/actions/policies, ACLs, SLAs and notifications

Create and use update sets to move changes between ServiceNow instances.

Design and maintain a highly available and recoverable environment.

Proactively keep ServiceNow skills current

Share technical knowledge with the team.

You will be required to work with process owners and other stakeholders.

Qualification

Bachelors degree in computer science/IT or relevant work experience

Shift timing

Evening shift - 5pm - 2am IST

Please apply with below details is interested.

Total experience?

Experience with Service now Development or Service now Admin?

Are you willing to work in shifts?

Current CTC

Expected CT

Notice period

Location? (currently its work from home)

Reason for change?

do you have all required relieving and experience letter form previous company?

How many points will you give yourself for communication skills out of 10?

Regards

Recruitment Team