Operations Analyst

Role Overview: You will be joining the Certifications & Credentialing Department at the Kochi office of The American Board of Education (ABE) as a full-time Operations Analyst. Your main responsibilities will include analyzing operational processes, identifying inefficiencies, and implementing improvements to ensure operational excellence in the education sector. Key Responsibilities: - Develop user manuals by analyzing internal portals and systems - Review and reformat internal documents to ensure accuracy and adherence to ABE standards - Create engaging PowerPoint presentations on ABEs products and services - Conduct online training sessions on internal systems for newly onboarded partner institutions - Serve as the first line of operational support for institutional partners - Assist the Operations Team in managing institutions and ensuring a smooth operational experience Qualifications: - Bachelors / Master's Degree in any discipline - Strong proficiency in MS Word for drafting and formatting complex documents - Solid working knowledge of MS Excel for data organization and reporting - Ability to design effective PowerPoint presentations - Excellent command of written and spoken English - Prior experience preferred, but motivated freshers are encouraged to apply! Additional Company Details: The American Board of Education (ABE) is a U.S.-based 501(c)(3) Public Charity and global leader in professional education, certifications, and credentialing. ABE is dedicated to accrediting post-secondary institutions and career colleges worldwide, offering strategic advisory services to enhance institutional performance, academic innovation, and empowering underserved communities through sustainable educational models. Its flagship School Research Program nurtures early talent by guiding students to develop research skills and publish in international journals. If you are passionate about operational excellence in the education sector and want to be part of a mission-driven global education movement, consider joining ABE as an Operations Analyst in Kochi.,