Operation Manager

Job Description

Job Description: Manage end-to-end branch operations for an integrated diagnostics center To ensure that the Day end Revenue report is sent via mail to finance team To ensure that Card settlement takes place daily Responsible for all the documents related to Stock movement, Staff Movement, Outsourced employees attendance, Generator maintenance etc. maintained at Security Responsible for maintenance and upkeep of all equipment and inventory management Responsible for General waste, Pest Control and biohazard waste management. Also to ensure that both Pest Control & Biomedical waste slips are acknowledged by the branch manager themselves before they submit to the corporate office for Payment. Responsible for all compliances and MIS reporting for the center Patient Care: Managing Patient compliance feedback related issues and doing root cause analysis & corrective & preventive action for improving the patient services First level of escalations for customer complaints and ultimate responsibility to resolve complaints Act like a custodian of the company at the premise Handling VIP clients and ensuring confidentiality People Responsibilities Lead a large team of medical and non-medical professionals to deliver best quality customer experience Train, motivate and monitor a large customer facing delivery team Responsible for timely staffing for all center level positions Responsible for building next level leadership at the center level To utilize manpower effectively to result in business outcomes Work towards making the flagship center an aspirational workplace Note: Need candidates from Healthcare Domain only. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: total work: 5 years (Required) Work Location: In person